You can close your Credit Karma Savings account through the app or website, but the process depends on whether you have money in it
Credit Karma Savings accounts are held at partner banks (currently Pathward and Evolve Bank & Trust), so closing the account means instructing Credit Karma to close it on your behalf. The steps are straightforward if your account balance is zero. If you have money in the account, you must withdraw it first — the bank will not close an account with a balance.
The entire process takes a few minutes in the app, though it can take 5 to 10 business days for the closure to complete on the bank's end. Once closed, you lose access to that account and any interest it was earning, so make sure you actually want to close it before you start.
Key Takeaways
- You must withdraw all money from your Credit Karma Savings account before you can close it — the bank will not process a closure with a balance.
- Withdrawals to a linked bank account typically arrive within 1 to 3 business days, though some transfers take longer depending on your bank.
- You close the account through the Credit Karma app or website by navigating to account settings and selecting the close account option.
- After you request closure, it can take 5 to 10 business days for the bank to fully process it, during which you may still see the account in your Credit Karma dashboard.
Withdraw your money before closing
Credit Karma Savings accounts cannot be closed while they hold a balance. Before you do anything else, transfer all your money out. Open the Credit Karma app or website, go to your Savings account, and select the withdrawal or transfer option. You can transfer to any linked bank account — this is usually the same account you used to fund the savings account in the first place.
The transfer typically takes 1 to 3 business days, though some banks process transfers more slowly. Do not request account closure until the money has actually arrived in your linked account. If you are unsure whether the transfer went through, check your linked bank's app or website directly — Credit Karma's dashboard may show the transaction before your bank does.
Close the account through the app or website
Once your balance is zero, you can close the account. In the Credit Karma app, go to your Savings account, tap the menu or settings icon (usually three dots or lines), and look for an option like "Close Account" or "Account Settings." On the website, navigate to your Savings account and find the same option in the account menu. Credit Karma will ask you to confirm that you want to close it and may ask why — this is optional feedback and does not affect the closure.
After you confirm, you will see a message saying your closure request has been submitted. Do not close the app or navigate away when ready — wait for the confirmation screen to fully load. Some users report that the option appears under "Account Details" or "Manage Account" rather than in a main menu, so if you do not see it when ready, check those sections.
What happens after you request closure
The bank takes 5 to 10 business days to fully close the account after you submit the request. During this time, the account may still appear in your Credit Karma dashboard, and you may still receive emails or notifications about it. This is normal — the account is in the process of being closed, not when ready deleted from the system.
You will not be able to deposit money into the account during this period, and any pending transactions should clear before the closure completes. If you notice the account is still there after 10 business days, contact Credit Karma support through the app or website to confirm the closure went through. Occasionally, technical delays or issues with the bank's processing can extend the timeline.
If you cannot find the close account option
Some users report that the close account option is not visible in their app or website version. This sometimes happens if your app is outdated or if there is a technical glitch. First, update the Credit Karma app to the latest version through your phone's app store. Then log out completely and log back in.
If the option still does not appear, contact Credit Karma support directly through the app (look for a "Help" or "Support" section) or visit the Credit Karma website's support page. Have your account number ready and be prepared to explain that you want to close your Savings account. Support can sometimes close accounts on your behalf if the in-app option is not working, though they may ask you to confirm your identity first.
What to do if you have pending transactions or holds
If you have a pending transfer or deposit that has not cleared yet, wait for it to complete before closing the account. Closing an account with pending transactions can cause those transactions to fail or bounce. Check your transaction history in the app to see if anything is still marked as "pending" or "processing."
If your linked bank has placed a hold on the account (this is rare but can happen), you may need to contact that bank to release it before you can withdraw the full balance. Once the hold is lifted and the balance is zero, the closure will go through normally.
Frequently Asked Questions
Will closing my Credit Karma Savings account hurt my credit score?
No. Closing a savings account does not affect your credit score because savings accounts do not appear on your credit report. Credit Karma may show you a notification about the closure, but this is informational only and has no impact on your credit.
Can I reopen the account after I close it?
You can open a new Credit Karma Savings account at any time, but you cannot reopen the exact same account once it is closed. The old account number will not be reactivated. If you change your mind, you would need to create a fresh account and link it to a bank account again.
What if my withdrawal is taking longer than 3 business days?
Contact your linked bank first — the delay is usually on their end, not Credit Karma's. If your bank confirms the transfer was received, check your Credit Karma app to make sure the withdrawal actually processed. If it shows as pending, wait another 2 to 3 business days. If it shows as completed but the money has not arrived, contact Credit Karma support with your transaction ID.
Do I lose any interest if I close the account early?
You keep any interest you have already earned. Credit Karma Savings accounts do not have early closure penalties. However, you stop earning interest the moment you withdraw your balance, so if you close the account, you will not earn interest on that money going forward.
What happens to my account number after closure?
Your account number becomes inactive and cannot be used. If you need to reference the account for tax or record-keeping purposes, keep a screenshot or record of your final statement before closing. Credit Karma may keep records of closed accounts for your reference, but you will not be able to access the account itself through the app.