You can close a Credit Karma Savings account through the app or by contacting their support team, and your money returns to the bank account you linked during setup
Credit Karma Savings accounts are held at Evolve Bank & Trust, a third-party institution, not by Credit Karma itself. To close the account, you initiate the request through Credit Karma's app or website, but the actual closure happens on Evolve's side. Your remaining balance transfers back to the external bank account you originally connected — the same one you used to fund the savings account. The process typically takes three to five business days once you submit the closure request.
You do not need to withdraw your money first or contact Evolve directly. Credit Karma handles the communication with the bank on your behalf. However, you should check your balance before closing to make sure you know how much is coming back and when to expect it.
Key Takeaways
- Close your Credit Karma Savings account by logging into the app, navigating to your savings account settings, and selecting the option to close the account.
- Your remaining balance automatically transfers to the external bank account you linked when you opened the savings account, with no manual withdrawal required.
- The transfer typically takes three to five business days after you submit the closure request.
- You cannot close the account through Evolve Bank & Trust directly — the request must go through Credit Karma's platform.
- If you have pending transfers or scheduled deposits, cancel those before closing to avoid complications.
Steps to close through the Credit Karma app
Open the Credit Karma app and log in with your credentials. Navigate to the Savings section — this is usually a tab or menu option on the home screen. Select your savings account, then look for an account settings or menu icon (often three dots or a gear symbol in the upper right corner).
Tap the option labeled "Close Account" or "Delete Account." Credit Karma will show you your current balance and confirm which bank account the funds will return to. Review this information carefully — this is your final note to verify the destination account is correct. Confirm the closure by tapping the final confirmation button. You will receive an on-screen confirmation and an email receipt.
Steps to close through the Credit Karma website
Log into your Credit Karma account at creditkarma.com. Click on the Savings section in the main menu. Select your savings account from the list. Look for account settings or a menu option (usually represented by three horizontal lines or a gear icon).
Click "Close Account" or "Delete Account." The page will display your current balance and the linked bank account where your money will be sent. Verify this information is correct. Click the confirmation button to complete the closure request. You will see a confirmation message on screen and receive an email confirmation to the address on file.
What happens to your money after closure
Once you submit the closure request, Credit Karma sends an instruction to Evolve Bank & Trust to close the account and return your balance. Evolve initiates an Automated Clearing House (ACH) transfer to the bank account you originally linked. This transfer is free and does not incur any fees from Credit Karma or Evolve.
The transfer typically completes within three to five business days. Weekends and bank holidays may extend this timeline. You can track the transfer status in your linked bank account — the deposit will appear as a transfer from Evolve Bank & Trust. If the transfer does not arrive within seven business days, contact Credit Karma support with your closure confirmation email.
Canceling pending transfers before closure
If you have scheduled transfers or pending deposits set up, cancel them before you close the account. Pending transfers can delay the closure process or cause the final balance transfer to fail. Open the Credit Karma app, go to your savings account, and look for a Transfers or Activity section.
Find any scheduled or pending transfers and select the option to cancel them. Confirm the cancellation. Wait for the cancellation to process (usually when ready), then proceed with closing the account. This prevents your bank from rejecting the final transfer or Credit Karma from holding the closure request while waiting for pending activity to clear.
Reasons your closure request might be delayed
The most common reason for delays is pending transfers or deposits still processing. If you initiated a transfer to the savings account that has not yet completed, the closure request may be held until that transfer settles. Similarly, if you scheduled a recurring deposit, the system may wait for the next scheduled date before processing closure.
Another reason is a mismatch between the account you are trying to close and the account information on file. If you recently changed your linked bank account or updated your banking details, make sure the new information is saved before submitting the closure request. If your linked bank account has been closed or the routing number is incorrect, the return transfer will fail and Credit Karma may contact you to provide updated banking information.
What to do if the transfer does not arrive
Check your linked bank account first — sometimes transfers appear under a different name or take longer than expected. Look for deposits from "Evolve Bank" or "Evolve Bank & Trust" in your transaction history. If you see the deposit, the closure is complete.
If seven business days have passed and you do not see the transfer, contact Credit Karma support through the app or at creditkarma.com/support. Have your closure confirmation email ready. Provide the date you submitted the closure request and the bank account where the funds should have arrived. Credit Karma can check the status with Evolve and reissue the transfer if it failed on Evolve's end or if your bank rejected it due to incorrect account information.
Frequently Asked Questions
Can I reopen a Credit Karma Savings account after closing it?
Yes. You can create a new savings account through Credit Karma at any time after closure. You will need to link a bank account again and go through the verification process. There is no waiting period or penalty for reopening.
Will closing the account affect my credit score?
No. Credit Karma Savings accounts do not appear on your credit report and closing one does not impact your credit score. Closing the account has no effect on your credit history or any other Credit Karma features you use.
What if I close the account but still have money in it?
Your remaining balance will transfer to your linked bank account as part of the closure process. You do not lose the money — it straightforward returns to where it came from. Make sure the linked account is still active and in your name before closing.
Do I have to pay a fee to close the account?
No. Credit Karma does not charge a closure fee, and Evolve Bank & Trust does not charge a fee for closing a savings account or returning your balance. The return transfer is free.
What if my linked bank account no longer exists?
Contact Credit Karma support before closing the account and provide a new, active bank account to link. Once the new account is verified, you can proceed with closure and your balance will transfer to the correct account. If you close without updating the account first, the transfer will fail and you will need to contact support to reissue it.