You can close a Credit Karma Savings account by logging in, navigating to your account settings, and requesting closure through the app or website
Credit Karma Savings is a savings product offered through Credit Karma's partnership with banks like LendingClub Bank or Pathward Bank (the actual bank partner varies by region and changes over time). If you want to stop using it, you can close the account yourself without calling anyone — the process takes a few minutes and happens entirely online.
Before you close, make sure your account balance is where you want it. Most closures are when ready once you confirm, so you cannot undo the action when ready after. If you have money in the account, you will need to transfer it out first or let the bank send it to you after closure.
Key Takeaways
- Log into Credit Karma on the app or website, then go to your account settings or profile menu to find the savings account closure option.
- Transfer any remaining balance to another bank account before closing, or the bank will mail a check to your address on file.
- Once you request closure, the account closes within a few business days and you will no longer see it in Credit Karma.
- If you have pending transfers or deposits, wait for those to complete before closing to avoid delays or lost funds.
Steps to close your account through Credit Karma
Open the Credit Karma app or go to creditkarma.com and sign in with your username and password. On the app, tap the menu icon (usually three horizontal lines) in the bottom right or top left corner. On the website, look for your profile icon or account menu, usually in the top right.
Find the section labeled "Savings" or "Credit Karma Savings Account." Tap or click on it to open your account details. You should see options for your account, including a "Close Account" or "Manage Account" button. Tap or click that button.
Credit Karma will ask you to confirm that you want to close the account and may ask why. You can skip the reason or select one from a list — your answer does not affect whether the closure goes through. Review the information on screen to make sure you are closing the right account, then confirm the closure.
What happens to money still in the account
If your account has a balance when you close it, you have two options. The first is to transfer the money out yourself before you request closure. Log into Credit Karma Savings, find the transfer or withdrawal option, and move the funds to another bank account you own. This usually takes one to three business days.
The second option is to let the closure happen and have the bank send your balance to you by check. The bank will mail the check to the address on file with your account. This takes longer — usually one to two weeks — and you will not have access to the money until the check arrives and you deposit it.
If you have pending deposits or transfers when you request closure, wait for those to finish first. Closing an account with transactions in progress can cause delays or confusion about where the money ends up.
After your account is closed
Once you confirm closure, the account will close within a few business days. You will no longer see it listed in Credit Karma when you log in. If you still see it after a week, contact Credit Karma support through the app or website to confirm the closure went through.
Closing a savings account does not affect your credit score or credit report. It is a normal banking action and leaves no negative mark. If you opened the account through Credit Karma but it was held at an actual bank (like LendingClub Bank), closing it through Credit Karma closes the bank account itself — you do not need to contact the bank separately.
If you cannot find the closure option
The location of the close account button can shift depending on which version of the Credit Karma app you have or whether you are on mobile or desktop. If you cannot find it in your account settings, try searching the app or website for "close account" or "close savings account."
If the option still does not appear, you may have a very old account or a version of the savings product that requires phone support. In that case, you can contact Credit Karma support through the app (look for a "Help" or "Support" section) or visit creditkarma.com/support. They can walk you through closure or close the account for you.
Reasons to close and what to do instead
People close savings accounts for different reasons. If the interest rate is too low, you might move your money to a different savings account with a higher rate — you can compare rates on sites like Bankrate or DepositAccounts before you close. If you are not using the account and want to simplify, closing it is fine; just make sure you have another place to keep your emergency savings.
If you are closing because you had trouble with Credit Karma's app or the linked bank, consider whether the problem is with Credit Karma itself or with the underlying bank. If it is the bank, closing through Credit Karma will solve it. If it is Credit Karma's interface, you might keep the bank account and just stop using Credit Karma to access it — you can log into the bank directly instead.
Frequently Asked Questions
Will closing my savings account hurt my credit?
No. Closing a savings account does not appear on your credit report and does not affect your credit score. Only credit accounts — credit cards, loans, lines of credit — show up on your credit history. Savings accounts are not credit accounts.
What if I closed my account but still see it in Credit Karma?
Wait three to five business days for the closure to fully process. If it still appears after that, log out of Credit Karma completely, wait a few minutes, and log back in. If it persists, contact Credit Karma support through the app or website to confirm the closure was completed.
Can I reopen a closed Credit Karma Savings account?
You can open a new Credit Karma Savings account, but you cannot reopen the exact same closed account. The process is the same as opening one for the first time — go to the savings section in Credit Karma and follow the steps to open a new account.
What if I have a pending direct deposit when I close?
Wait for the direct deposit to land in your account first, then close. If you close before a pending deposit arrives, the money may be returned to your employer or the source that sent it. Contact Credit Karma support if a deposit went missing after closure.
Do I need to close the account at the bank too?
No. Credit Karma Savings accounts are held at a partner bank, but closing through Credit Karma closes the bank account itself. You do not need to contact the bank separately or do anything else.