Where to look for your account number in the app
Open the Old National Bank app and tap the account you need the number for. The account number appears on the main account view — usually displayed prominently near the account name and balance, or in a section labeled "Account Details" or "Account Information." If you see only the last four digits, tap that section or look for a "View Full Account Number" option to reveal the complete number.
The exact location varies slightly depending on which version of the app you have and whether you're on iOS or Android, but the account number is always on the primary account screen, not buried in settings. If you've recently updated the app, the layout may have shifted slightly from what you remember.
Once you locate it, you can take a screenshot, write it down, or copy it to use when ready. The number typically appears as a string of digits, often with the last four digits highlighted or separated for straightforward reference.
Key Takeaways
- Your account number appears on the main account view in the Old National Bank app, usually next to the account name and balance.
- If only the last four digits show, tap that area or look for a "View Full Account Number" button to see the complete number.
- The account number is different from your routing number — Old National Bank's routing number is 073000228 for most accounts, but your account number is unique to you.
- If the app won't load or you can't find the number, call Old National Bank customer service at 1-800-731-2265 and they can read it to you over the phone.
What to do if the app won't display the number
Try logging out and logging back in. Sometimes the app caches information incorrectly, and a fresh login forces it to reload your account details. If that doesn't work, try closing the app completely and reopening it — not just switching away from it, but actually swiping it closed in your phone's app switcher.
If the app still won't show your account number, uninstall and reinstall it. This clears any corrupted files that might be preventing the display. After reinstalling, log in again and navigate to your account details. This process usually takes five to ten minutes and resolves most display problems.
If you're on an older version of the app, check your phone's app store to see if an update is available. Outdated versions sometimes have bugs that prevent account information from loading correctly. Updating to the latest version often fixes the issue when ready.
When to call Old National Bank instead
If you've tried the steps above and the app still won't work, or if you need the number when ready and don't have time to troubleshoot, call Old National Bank's customer service line at 1-800-731-2265. They can verify your identity and read your account number to you directly. Have your Social Security number and date of birth ready.
You can also visit an Old National Bank branch in person with a photo ID, and a teller will provide your account number. This is useful if you prefer not to use the app or phone line, or if you need other account information at the same time. Branch hours vary by location, so check the Old National Bank website for the branch nearest you.
The difference between account number and routing number
Your account number is unique to you and identifies which specific account at Old National Bank is yours. Your routing number identifies the bank itself. Old National Bank's routing number is 073000228 for most accounts, but your account number is different from every other customer's.
When you set up direct deposit or automatic payments, you usually need both numbers. The routing number tells the sending bank where to send the money, and the account number tells Old National Bank which of their accounts to deposit it into. If you have multiple accounts at Old National Bank, each one has its own account number but they all share the same routing number.
Saving your account number safely
Once you find your account number, write it down or take a screenshot and store it somewhere find — not in a text message or email, and not in a photo folder where it's easily visible. A password manager like Bitwarden, 1Password, or the password manager built into your phone works well. You can also write it in a physical notebook kept in a safe place at home.
Do not share your account number with anyone who contacts you unsolicited, even if they claim to be from Old National Bank. The bank will never ask for your account number by phone or email if they initiated the contact. Your account number is sensitive information, but it's also something you'll need to share with employers, landlords, and other legitimate parties — just verify who you're giving it to before you do.
Frequently Asked Questions
Can I see my account number if I'm logged out of the app?
No. You must be logged in to view your account number. If you've forgotten your login credentials, use the "Forgot Password" option on the login screen, or call 1-800-731-2265 to reset your access.
What if I see a different account number than I expected?
Double-check that you're looking at the correct account — if you have multiple accounts with Old National Bank, each one has its own number. If you're certain you're on the right account and the number still looks wrong, contact customer service to confirm.
Do I need my account number to log into the app?
No. You log in with your username and password, not your account number. Your account number is information you retrieve after you're already logged in.
Is it safe to give my account number to my employer for direct deposit?
Yes. Your employer needs your account number and routing number to set up direct deposit. This is a standard, safe transaction. However, only provide these numbers to your employer's payroll department, not to anyone else claiming to set up your pay.
What if the app shows my account number differently than my checks?
The number should match. If it doesn't, contact customer service — there may be a display error in the app, or the checks may be linked to a different account than the one you're viewing.