Bank of Hawaii's standard hours and how to find today's status
Bank of Hawaii branches typically open at 9:00 a.m. and close at 5:00 p.m. on weekdays, with Saturday hours from 9:00 a.m. to 1:00 p.m. at most locations. Sunday hours vary by branch—some open, some don't. The fastest way to know if your specific branch is open today is to call the branch directly or check the Bank of Hawaii website, where you can search by location and see real-time hours.
Holiday closures, weather events, and staffing changes can shift hours without notice. If you're planning a visit for something time-sensitive—depositing a check before a important date, accessing a safe deposit box, or speaking with a loan officer—call ahead rather than making the trip.
Key Takeaways
- Bank of Hawaii weekday hours are generally 9:00 a.m. to 5:00 p.m., with Saturday hours from 9:00 a.m. to 1:00 p.m. at most branches.
- Individual branch hours vary, so you need to check your specific location on the Bank of Hawaii website or by phone.
- Federal holidays, state holidays observed in Hawaii, and weather events can close branches or change hours on short notice.
- Calling your branch directly is the most reliable way to confirm it's open before you visit, especially on days near holidays.
How to find your branch's hours online
Go to the Bank of Hawaii website and use the branch locator tool. Enter your city or ZIP code, and the tool will show you every branch near you with its address, phone number, and hours for today and the rest of the week. This is the source of truth—it updates when hours change.
If you're looking at hours on Google Maps or another third-party site, those can lag behind. The bank's own website is always more current. Bookmark the branch locator if you visit often, so you don't have to search each time.
What to do if your branch is closed
Bank of Hawaii operates ATMs 24/7 at most branches and many other locations around Hawaii. You can withdraw cash, deposit checks (at machines with mobile deposit or check-deposit slots), and check your balance any time of day or night. For transactions that require a person—opening an account, disputing a charge, accessing a safe deposit box, or getting a cashier's check—you'll need to visit during business hours or call ahead to schedule an appointment.
If you need to reach someone outside branch hours, Bank of Hawaii's customer service line is available by phone. The number is on your debit card, your statements, or the website. They can answer questions about your account, report fraud, or direct you to the right department.
Holiday closures and when to expect changes
Bank of Hawaii closes on federal holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas) and also observes state holidays unique to Hawaii, including Prince Kuhio Day (March 26) and Kamehameha Day (June 11). On these days, all branches are closed and ATMs remain the only option.
The bank also closes on Good Friday, which is a state holiday in Hawaii but not a federal holiday. If you're unsure whether a specific date is a closure day, check the Bank of Hawaii website or call your branch. During the week before a holiday, hours may be shortened or staffing may be lighter, so plan accordingly if you need to speak with someone.
When branch hours change without notice
Severe weather, power outages, or unexpected staffing issues can close a branch or change its hours on the day it happens. If you're visiting during unusual weather or after a major event, call ahead. A five-minute phone call beats a wasted trip.
If a branch is closed due to damage or renovation, the bank usually posts notices on the door and on its website, and directs customers to the nearest open location. Check the website or call if you haven't visited in a while and want to confirm the branch still exists at that location.
Using Bank of Hawaii services outside branch hours
Most of what you need can happen without visiting a branch. Mobile banking through the Bank of Hawaii app lets you transfer money, pay bills, deposit checks by photo, and check balances. Online banking through the website offers the same features. Both are available 24/7.
For questions about your account, fraud reports, or lost cards, the customer service phone line is staffed during extended hours—often earlier in the morning and later in the evening than branch hours. Check your statement or the website for the exact hours of phone support.
Frequently Asked Questions
What time does Bank of Hawaii open on weekdays?
Most Bank of Hawaii branches open at 9:00 a.m. on weekdays and close at 5:00 p.m., though some locations may have different hours. Check your specific branch on the Bank of Hawaii website or call to confirm.
Is Bank of Hawaii open on Saturdays?
Most branches are open on Saturday from 9:00 a.m. to 1:00 p.m., but hours vary by location. Some branches may have different Saturday hours or be closed. Use the branch locator on the website to check your nearest location.
Can I do banking if the branch is closed?
Yes. ATMs are available 24/7 for withdrawals, deposits, and balance checks. Mobile and online banking are also available around the clock. For services that require a person, you'll need to visit during branch hours or call customer service.
Does Bank of Hawaii close on state holidays?
Yes. Bank of Hawaii closes on federal holidays and Hawaii state holidays, including Prince Kuhio Day and Kamehameha Day. The bank also closes on Good Friday. Check the website for a full holiday calendar.
How do I know if my branch is closed for renovation or damage?
The Bank of Hawaii website and the branch's door will display notices if it's closed temporarily. You can also call the branch directly or use the branch locator to find the nearest open location.