First Convenience Bank closes at 5 p.m. on weekdays, 1 p.m. on Saturdays, and does not open on Sundays

First Convenience Bank, a subsidiary of BBVA USA, operates standard retail hours across its branches. On Monday through Friday, branches close at 5 p.m. On Saturday, they close at 1 p.m. The bank is closed on Sundays and federal holidays. These are the hours for in-person banking at the branch itself — the drive-through window may have slightly different closing times depending on the location.

If you need to access your account outside these hours, First Convenience Bank offers 24/7 online banking through its website and mobile app, ATM access at any BBVA or AllPoint network machine, and phone banking during extended hours. The exact closing time for drive-through service varies by branch, so if you are planning to use the drive-through window, call ahead to confirm.

Key Takeaways

  • First Convenience Bank branches close at 5 p.m. on weekdays and 1 p.m. on Saturdays, with no Sunday hours.
  • Drive-through windows may close 15 to 30 minutes after the branch itself, depending on the location.
  • You can transfer money, pay bills, and check balances through the mobile app or website at any time.
  • ATM withdrawals and deposits are available 24/7 at BBVA and AllPoint network machines.

How to find your specific branch's hours

The hours listed above are standard, but individual branches may vary slightly. Some locations in high-traffic areas stay open until 6 p.m. on weekdays, and a few branches have extended Saturday hours. The most reliable way to confirm is to visit the First Convenience Bank branch locator on their website, enter your zip code or city, and click on the branch you plan to visit — the hours will display for that specific location.

You can also call the branch directly. The phone number appears in the locator results. When you call, ask specifically about drive-through hours if you plan to use that service, since it often closes before the branch itself does.

What you can do outside branch hours

If you need to move money or check your balance after 5 p.m. on a weekday, the First Convenience Bank mobile app and online banking portal are available around the clock. You can transfer funds between your own accounts, send money to other people through bill pay, deposit checks by photographing them, and view your transaction history when ready.

ATM access is also 24/7. First Convenience Bank ATMs are located at most branches, and you can also use any BBVA ATM or machines in the AllPoint network without a fee. If you need cash and the branch is closed, find the nearest ATM through the bank's app or website.

When you cannot wait until the branch opens

If you have an urgent banking issue outside branch hours, call First Convenience Bank's customer service line. The number is on the back of your debit card and on the bank's website. Representatives are available during extended hours, though not 24/7. They can help with account questions, report fraud, and in some cases process transactions over the phone.

For true emergencies — a lost or stolen card, for example — the phone line is your fastest option. You can also freeze or unfreeze your card when ready through the mobile app, which prevents unauthorized use without waiting for a representative.

Planning ahead for deposits and withdrawals

If you need to deposit a check or withdraw a large amount of cash, plan to visit during branch hours. Mobile check deposit through the app works for most checks, but some deposits (like government checks or checks over a certain amount) may require an in-person deposit. Large cash withdrawals sometimes require advance notice, so call the branch the day before if you need more than a few hundred dollars.

If you are depositing cash at an ATM after hours, be aware that the deposit may not post to your account until the next business day. If you need the money available when ready, deposit during branch hours instead.

Holiday and temporary closures

First Convenience Bank closes on federal holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. On these days, branches are closed and ATMs remain available, but phone banking may have reduced hours. Check the bank's website or call ahead if you are planning a banking trip around a holiday.

Occasionally, individual branches close temporarily for renovations or staffing changes. If you rely on a specific branch location, confirm it is open before you go, especially if you have not visited in several weeks.

Frequently Asked Questions

Can I deposit a check after the branch closes?

Yes, through the mobile app using mobile check deposit, which works for most personal and business checks. For checks that the app cannot process, you can deposit at an ATM during after-hours, though the deposit posts the next business day. If you need the funds available the same day, deposit during branch hours.

What if I need to withdraw cash and the branch is closed?

Use any First Convenience Bank ATM or a BBVA ATM to withdraw cash 24/7. ATM withdrawal limits vary by account type, typically $500 to $1,000 per day. If you need more than your daily limit, plan ahead and withdraw over multiple days, or call the branch to request a temporary limit increase.

Do drive-through windows stay open later than the branch?

Some do, but not all. Drive-through hours vary by location and may close 15 to 30 minutes after the branch closes, or at the same time. Call your specific branch to confirm drive-through hours.

Can I do banking on Sundays?

Branches are closed on Sundays, but you can use online banking, the mobile app, and ATMs 24/7. Phone banking is also available on Sunday during extended hours — check the bank's website for the exact times.

What happens if I try to use the ATM after it runs out of cash?

The ATM will display a message that it is out of service and will not dispense cash. This is rare but can happen at high-traffic locations on weekends. Use a different ATM or visit the branch the next business day.