Citizen Bank branch hours vary by location

Citizen Bank does not have a single opening time across all branches. Each location sets its own hours based on local demand and staffing. Most branches open between 9 a.m. and 10 a.m. on weekdays, but some open earlier or later. Saturday and Sunday hours differ from weekday hours, and not all branches are open on weekends.

The fastest way to find your specific branch's hours is to visit the Citizen Bank website, use their branch locator tool, and search by your zip code or city. The locator shows the exact opening and closing times for that location, plus which days it operates. You can also call the branch directly — the phone number appears in the locator results.

If you need banking services outside normal branch hours, Citizen Bank offers online banking, mobile app access, and ATM withdrawals 24 hours a day. Phone customer service is also available outside branch hours, though the times vary by service type.

Key Takeaways

  • Citizen Bank branch hours are not the same everywhere — you must check your specific location's schedule.
  • Most weekday branches open between 9 a.m. and 10 a.m., but some open earlier or later depending on the branch.
  • The Citizen Bank website branch locator tool shows exact hours for your nearest location in seconds.
  • You can handle many banking tasks online, through the mobile app, or at an ATM outside of branch hours.

How to find your branch's exact hours

Go to the Citizen Bank website and look for the "Locations" or "Find a Branch" link, usually near the top or bottom of the page. Enter your zip code, city, or street address. The search results will show nearby branches with their full hours of operation — weekday hours, Saturday hours, and Sunday hours if the branch is open.

Each branch listing also includes the phone number and address. If the hours listed online seem outdated or you want to confirm before making a trip, call the branch directly. Staff can tell you if there are any temporary closures or holiday schedule changes that might not be updated on the website yet.

Weekday versus weekend hours

Most Citizen Bank branches open at 9 a.m. or 10 a.m. on Monday through Friday and close between 4 p.m. and 6 p.m. Some branches in busy areas or downtown locations may open earlier — as early as 8 a.m. — or stay open later. A few branches close for lunch, though this is less common than it used to be.

Saturday hours are usually shorter than weekday hours. Many branches open at 9 a.m. or 10 a.m. and close by 2 p.m. or 3 p.m. Some branches do not open on Saturday at all. Very few Citizen Bank branches are open on Sunday, and those that are typically have limited hours in the morning or early afternoon.

What you can do outside branch hours

You do not have to wait for a branch to open to handle most banking tasks. Citizen Bank's mobile app and website let you check balances, transfer money between accounts, pay bills, and deposit checks by taking a photo of the front and back. These services work 24 hours a day, seven days a week.

Citizen Bank ATMs are also available around the clock for withdrawals, deposits, and balance inquiries. If you need to speak with someone outside branch hours, customer service phone lines are available, though the hours depend on what you need help with. Check the Citizen Bank website or your account statements for the specific phone numbers and hours for different services.

Holiday closures and temporary changes

Citizen Bank branches close on major U.S. holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on other holidays depending on local observance. When a holiday falls on a weekday, the branch is typically closed that day.

Occasionally, a branch may have temporary hours changes due to staffing, renovations, or other reasons. These changes are usually posted on the branch's page in the locator tool, but they may not always be updated when ready. If you are planning a trip to the branch for something important, a quick phone call ahead can save you a wasted trip.

Using ATMs and online banking when branches are closed

Citizen Bank ATMs accept deposits, dispense cash, and let you check your balance without visiting a branch. Most ATMs are located at branch locations, but some are in other places like grocery stores or shopping centers. You can use any Citizen Bank ATM with your debit card or by entering your account number.

For tasks that require a teller — like opening a new account, explore for a loan, or resolving a dispute — you will need to visit a branch during business hours or call customer service. However, many account-opening steps can now be started online, and you may be able to complete the rest by phone or video call rather than in person. Ask about these options when you contact the bank.

Frequently Asked Questions

What time does Citizen Bank open on Monday?

Most Citizen Bank branches open at 9 a.m. or 10 a.m. on Monday, but some open earlier. Use the branch locator on the Citizen Bank website to find the exact opening time for your location.

Are Citizen Bank branches open on Sunday?

Very few Citizen Bank branches are open on Sunday. If one is, hours are usually limited to the morning or early afternoon. Check your branch's page in the locator tool to see if it operates on Sunday.

Can I deposit money if the branch is closed?

Yes. You can deposit checks through the mobile app using mobile check deposit, or you can use an ATM if it accepts deposits. Both work 24 hours a day. For cash deposits, you will need to visit during branch hours or use an ATM that accepts cash.

What happens if I need help outside branch hours?

Call Citizen Bank customer service — the phone number is on your debit card, in your account statements, or on the website. Hours vary by service type. You can also use online banking or the mobile app to handle many tasks without speaking to anyone.

Do all Citizen Bank branches have the same hours?

No. Each branch sets its own hours based on local needs and staffing. Some open earlier or later than others, and weekend hours vary widely. Always check your specific branch's schedule before visiting.