Where to find your account and routing numbers
Your Ally account number and routing number are on your checks, in your online banking dashboard, and in your account statements. The fastest way is to log into your Ally online account or mobile app — both show your full account number and routing number on the main account page or under account details. If you do not have online access set up yet, you can call Ally customer service at 1-855-925-2559 and they will read both numbers to you over the phone.
Your routing number is the same for all Ally accounts: 061000104. This is the number that identifies Ally Bank to other financial institutions when money moves between accounts. Your account number is unique to you and appears on every check you receive.
If you have physical checks, look at the bottom left corner. The first set of nine digits is your routing number, and the second set is your account number. The order matters — routing number comes first, account number second.
Key Takeaways
- Log into your Ally online account or app to see both your account number and routing number on the account details page.
- Ally's routing number is 061000104 for all customers, but your account number is unique to your specific account.
- Physical checks show both numbers at the bottom: routing number first (nine digits), then account number (usually ten digits).
- Call Ally customer service at 1-855-925-2559 if you cannot access your online account and need the numbers read to you.
What these numbers do
Your routing number tells other banks and payment systems where to send money. When you set up direct deposit at your employer or receive a wire transfer, the routing number is what directs the funds to Ally Bank specifically. Every bank has its own routing number; Ally's is always 061000104 regardless of which account you hold.
Your account number tells Ally which of its customers should receive the money once it arrives at the bank. Without your account number, the routing number alone is not enough — the bank would know the money is headed to Ally, but not which account to deposit it into. Together, the two numbers form a complete address for your money.
Finding your numbers in online banking
Log into your Ally account at ally.com or through the Ally mobile app. On the main dashboard, you should see a summary of your accounts. Click on the checking or savings account you need information for. The account details page displays your full account number and routing number prominently — usually near the top of the page or under a section labeled "Account Information" or "Account Details."
Some versions of the Ally app also show a "View Account Number" button that you can tap to reveal the full number. If you have multiple accounts with Ally, make sure you are looking at the correct one before copying down the account number, since each account has its own unique number.
Reading the numbers from your checks
The bottom of every Ally check contains a series of numbers in a special magnetic ink format. From left to right, you will see: routing number (nine digits), account number (usually ten digits), and check number. The routing number always comes first.
If your checks are old or faded, the numbers may be hard to read. In that case, your online account or a phone call to customer service is more reliable. Do not guess at the numbers — using an incorrect routing or account number will cause the payment to fail or go to the wrong place.
When you need these numbers
You will need your routing and account numbers when you set up direct deposit with your employer, arrange automatic bill payments, receive wire transfers, or transfer money from another bank to Ally. Any time another institution needs to send money to your Ally account, they will ask for both numbers.
You may also need them if you are setting up a payment through a third-party service like PayPal or Venmo, though some of those services can look up your account information directly if you give them permission to connect to your bank. When in doubt, provide both numbers — they are safe to share with legitimate financial institutions and payment services.
If you cannot access your online account
If you have not set up online banking yet or have forgotten your login, call Ally customer service at 1-855-925-2559. They are available 24 hours a day, 7 days a week. Have your Social Security number and a form of ID ready, and they will verify your identity before reading your account and routing numbers to you.
You can also visit an Ally Bank branch in person if one is near you, though Ally operates fewer physical branches than traditional banks. Check the Ally website for branch locations in your area. If you need the information urgently and cannot reach customer service by phone, the online account portal is usually the fastest option once you regain access.
Frequently Asked Questions
Is my routing number different if I have multiple accounts with Ally?
No. Ally's routing number is 061000104 for all customers and all account types. Your account number changes with each account you open, but the routing number stays the same. When you set up direct deposit or transfers, use the same routing number for any Ally account.
Can I share my account and routing numbers with anyone?
Yes, these numbers are safe to share with legitimate banks, employers, and payment services. They are printed on your checks and visible to anyone who handles them. However, do not share them with people you do not trust or on unsecured websites. Scammers cannot withdraw money with just these numbers, but they could set up unauthorized transfers if they also have other information about you.
What if the numbers on my checks do not match what I see online?
Use the numbers from your online account or call customer service to verify. Checks can be misprinted or outdated. If you ordered new checks and they arrived with different numbers, contact Ally when ready — this is rare but can happen if your account was transferred or restructured.
Do I need both numbers for every transaction?
Yes. Both the routing number and account number are required for direct deposits, wire transfers, and ACH payments. Some services may ask for only one, but providing both ensures the money reaches the correct account at the correct bank. Never leave either field blank.