The three ways to move money into Capital One 360
You can deposit money into a Capital One 360 savings account through a bank transfer from another bank, a direct deposit from your employer or benefit provider, or a mobile check deposit using the Capital One 360 mobile app. Each method works differently and takes a different amount of time, so the right choice depends on where your money is coming from and how quickly you need it to arrive.
Capital One 360 does not accept cash deposits or checks deposited at physical locations, because Capital One 360 is an online bank with no branches. If you need to deposit cash, you will need to move it to another bank first, then transfer it electronically to Capital One 360.
Key Takeaways
- Bank transfers from another account typically arrive within one to three business days, and you can set them up through your Capital One 360 online account or mobile app.
- Direct deposit from your employer or a government benefit takes one to two pay cycles to set up but then deposits money automatically on the same schedule.
- Mobile check deposit through the Capital One 360 app lets you photograph the front and back of a check, and the money usually arrives within one business day.
- You cannot deposit cash directly into Capital One 360, but you can deposit cash at another bank and then transfer it electronically.
Bank transfers from another account you own
A bank transfer is the fastest way to move money you already have in another bank account. Log into your Capital One 360 account online or through the mobile app, find the transfer or move money section, and select the option to add an external account. You will need the routing number and account number of the bank you are transferring from.
Capital One 360 will ask you to verify the external account by depositing two small amounts (usually under $1 each) into it, then asking you to confirm those amounts. This verification step takes one to two business days. Once verified, transfers typically arrive within one to three business days, though some banks process them faster.
If you are transferring from another bank's online platform instead of from Capital One 360, the process is similar: you add Capital One 360 as an external account on that bank's website, verify it with the two small deposits, and then initiate the transfer from that bank. The timeline is the same.
Direct deposit from your employer or benefits
Direct deposit is the most hands-off method once it is set up. Your employer or benefit provider (such as Social Security or unemployment) deposits money automatically on a regular schedule. To set this up, you need to provide your employer or benefits administrator with your Capital One 360 account number and routing number. Capital One 360's routing number is 051405515.
The first direct deposit usually takes one to two pay cycles to appear, because payroll systems and government agencies process changes on their own schedules. After that, money arrives on the same day as your regular pay or benefit payment. You do not need to do anything once it is set up—the deposit happens automatically.
If you are not sure whether your employer or benefits provider supports direct deposit to online banks, contact them directly. Most do, but some older systems may have restrictions. Capital One 360 can also provide you with a direct deposit form if your employer or benefits administrator requests one.
Mobile check deposit through the Capital One 360 app
If you have a paper check, you can photograph it using the Capital One 360 mobile app instead of mailing it or visiting a bank. Open the app, find the deposit or mobile check deposit option, and follow the prompts to photograph the front and back of the check. The app will ask you to confirm the check amount before you submit it.
Once you submit the check images, Capital One 360 typically credits the money to your account within one business day. Some checks may take longer depending on the amount or the bank the check is drawn from. After the deposit is processed, you should destroy the original check so it is not deposited twice.
Mobile check deposit has limits. Capital One 360 sets a daily limit (usually $2,500 per check and $5,000 per day) and a monthly limit on the total number of checks you can deposit. These limits vary, so check your account settings or contact Capital One 360 to confirm your specific limits.
What to do if you need to deposit cash
Capital One 360 does not accept cash deposits directly. If you have cash, deposit it at another bank that has physical locations—such as your local credit union, a national bank, or a community bank—then transfer the money electronically to Capital One 360 using the bank transfer method described above.
Some people use a prepaid debit card or a second checking account at a brick-and-mortar bank as a middle step. You deposit cash into that account, then transfer the money to Capital One 360. This adds an extra step, but it works if you do not have another bank account readily available.
Timing and what to expect
Different deposit methods have different timelines. Bank transfers take one to three business days after you initiate them. Direct deposits take one to two pay cycles to set up, then arrive automatically on schedule. Mobile check deposits usually arrive within one business day. Business days are Monday through Friday and do not include federal holidays.
If a deposit does not arrive when you expect it, check your Capital One 360 account to see if it shows as pending. Pending deposits are on their way but have not cleared yet. If a deposit shows as pending for longer than the expected timeline, or if it does not appear at all, contact Capital One 360 customer service through the app or website.
Frequently Asked Questions
Can I deposit checks from other people into my Capital One 360 account?
Yes, you can deposit checks made out to you using mobile check deposit. The check must be signed and made payable to you. You cannot deposit checks made out to someone else, even if they sign the back.
What is the routing number for Capital One 360?
Capital One 360's routing number is 051405515. You will need this number when setting up direct deposit or when adding Capital One 360 as an external account at another bank.
How long does it take for a bank transfer to show up?
Most bank transfers arrive within one to three business days after you initiate them. Some transfers arrive faster, depending on the other bank's processing speed. The first transfer from a new external account may take longer because Capital One 360 needs to verify the account first.
Can I deposit money at a Capital One branch if I have a Capital One 360 account?
No. Capital One 360 is an online-only bank and has no physical branches. If you need to deposit cash or a check in person, you will need to use a different bank, then transfer the money to Capital One 360 electronically.
What happens if I deposit the same check twice?
Depositing the same check twice is considered check fraud. After you submit a mobile check deposit, destroy the original check when ready. If you accidentally deposit the same check twice, contact Capital One 360 right away—they can reverse one of the deposits.