You can close your Chime savings account online through the app or by calling customer service, and the process takes a few minutes
Chime lets you close a savings account without visiting a branch or mailing anything in. You have two routes: close it yourself in the mobile app in under five minutes, or call Chime's customer service line and have a representative walk you through it. Either way, Chime will not charge you a fee to close the account. If you have money in the savings account, you will need to decide what to do with it before the account closes — Chime can transfer it to your linked checking account, or you can withdraw it at an ATM or in-store.
The timing matters if you have pending transactions or direct deposits scheduled. Chime typically closes the account within one business day of your request, but any deposits or transfers already in motion may still post to the account after it closes. If you are closing because you want to move to a different bank, plan the closure for after your next paycheck has cleared.
Key Takeaways
- Close your Chime savings account through the mobile app under Settings, or call 1-844-244-6363 and ask a representative to close it for you.
- You must move or withdraw any balance in the savings account before closure — Chime will not keep money in a closed account.
- The account closes within one business day, but direct deposits or transfers already sent to Chime may still post after closure.
- Chime does not charge a fee to close a savings account at any time.
Closing your account through the Chime app
Open the Chime mobile app and tap the profile icon in the bottom right corner. Select Settings, then scroll down and tap Savings Account. You will see an option to Close Account near the bottom of that screen. Tap it, and Chime will ask you to confirm — the app will show you your current balance and ask what you want to do with the money.
At this point, you can transfer the balance to your Chime checking account, or you can leave it as is if the balance is zero. Once you confirm, the account closes when ready in the app, though Chime's backend processing takes up to one business day to fully complete. You will receive a confirmation email within a few hours.
Closing your account by phone
Call Chime customer service at 1-844-244-6363. Have your account number or the phone number associated with your Chime account ready. Tell the representative you want to close your savings account. They will verify your identity, confirm your balance, and ask how you want to handle any money in the account — transfer to checking, or leave it if it is zero.
The representative will process the closure on the call. You will receive a confirmation email, and the account will be fully closed within one business day. Phone lines are open seven days a week, typically from 7 a.m. to 9 p.m. Eastern time, though hours may vary by season.
What happens to your money before closure
If your savings account has a balance, you must move it before the account closes. The easiest option is to transfer it to your Chime checking account — you can do this in the app by tapping Transfer and selecting the checking account as the destination. The transfer is when ready and costs nothing.
Alternatively, you can withdraw the money at any ATM that accepts Chime cards, or visit a retail location like Walmart, Target, or CVS and ask for cash back. Once the account is closed, Chime will not hold money that arrives after closure, so do not leave a balance sitting in the savings account when you request closure.
Timing and pending transactions
Close your savings account after you know your next paycheck or expected deposit has cleared into your checking account. If you have a direct deposit scheduled to hit your savings account, contact your employer or the organization sending the deposit and update your banking information before you close the account. Deposits sent to a closed account may be returned to the sender, and you will have to request a reissue.
Similarly, if you have set up automatic transfers from your checking account to savings, cancel those before closure. You can do this in the app under Transfers — look for any recurring transfers and delete them. This prevents a failed transfer attempt after the account closes, which can trigger a fee from Chime.
Reasons you might want to keep your savings account instead
Chime's savings account earns interest — the rate varies but is typically higher than most traditional banks offer. If you are closing because you forgot about the account or thought it was costing you money, it may be worth keeping. There is no monthly fee, no minimum balance requirement, and no penalty for low activity.
If you are closing because you want to move your money to a different bank, you can do that without closing the Chime account. Transfer your balance to your checking account or withdraw it, then move it to your new bank. You can leave the Chime savings account open and unused — it will not hurt your credit or cost you anything.
After your account is closed
Once the account is closed, you cannot reopen it. If you change your mind later, you will have to open a new savings account with Chime, which takes a few minutes in the app. Any interest you earned up to the closure date will be paid out with your final balance.
Keep your closure confirmation email for your records. If a deposit or transfer arrives after closure and you need to track it down, you will have proof of when you closed the account, which helps Chime locate the transaction.
Frequently Asked Questions
Do I lose my checking account if I close my savings account?
No. Closing your savings account does not affect your Chime checking account. Your debit card, direct deposits, and checking balance all stay active. You can close just the savings account and keep using Chime for checking.
What if I have a pending transfer when I close?
Transfers already in motion may still post after the account closes. If a transfer fails because the account is closed, contact Chime customer service with the date and amount, and they can help you track it down. This is why timing matters — close after you know your deposits have cleared.
Can I reopen my savings account after closing it?
No, you cannot reopen the same account. If you want a Chime savings account again, you will open a new one, which takes a few minutes in the app. Your old account history will still be visible in your records, but the account itself is gone.
Will closing my savings account hurt my credit?
No. Closing a savings account does not appear on your credit report and does not affect your credit score. Credit reports track credit accounts like credit cards and loans, not deposit accounts.
What if I have a negative balance?
If your savings account is overdrawn, you must pay the negative balance before Chime will close the account. Contact customer service to discuss payment options, or transfer money from your checking account to cover the overdraft, then request closure.