Your account number is in the Chime app, on your debit card, or in your welcome email
Your Chime checking account number is a 10-digit code that identifies your specific account. You can find it in three places: inside the Chime mobile app under your account details, printed on the front of your physical debit card, or in the welcome email Chime sent you when you opened the account.
The quickest route is usually the app, since most people have it on their phone. If you've misplaced your card and don't have the email, the app will show you the number in under a minute. Having your account number on hand makes it straightforward to set up direct deposit, receive wire transfers, or move money between banks without having to search for it later.
Key Takeaways
- Your Chime account number appears on your debit card's front, printed below or next to your name as a 10-digit code.
- Open the Chime app, tap your account or card details, and you will see the full 10-digit number within seconds.
- Your welcome email from Chime contains your account number if you need to search your inbox for it.
- You may also see your account number on bank statements or transfer confirmations from Chime.
- Your account number is different from your 16-digit card number and is used only for bank transfers and direct deposit, not for purchases.
Finding your account number in the Chime app
Open the Chime app on your phone and log in with your username and password. Tap the card icon or "Account" at the bottom of the screen — the exact label depends on which version of the app you have. Most versions show a card or account symbol in the navigation menu at the bottom.
Look for a section labeled "Card Details," "Account Information," or "Account Number." Tap it, and your 10-digit account number will appear on the screen. You can take a screenshot or write it down if you need it for a form or transfer. The number will be clearly displayed, often alongside your routing number and other account details.
Checking your physical debit card
Your Chime debit card has your account number printed directly on it. Look at the front of the card, below your name. You will see a series of numbers — the account number is typically the 10-digit code, separate from the 16-digit card number that runs across the middle of the card. The account number is usually smaller and positioned in a different location than the main card number.
If your card is lost or damaged and you cannot read the number, you can order a replacement card through the app. While you wait for the new card, use the app method above to find your account number. Replacement cards typically arrive within 5 to 7 business days, though expedited options may be available.
Looking in your welcome email
When you first opened your Chime account, the company sent you a welcome email with your account details. Search your email inbox for messages from Chime or noreply@chime.com. Look for subject lines like "Welcome to Chime," "Your account is ready," or "Account confirmation."
Open that email and scroll through it — your account number should appear somewhere in the body of the message, often near other account information like your routing number or a summary of your account type. If you cannot find the email, check your spam or promotions folder, as welcome emails sometimes land there by mistake. You can also search for "Chime" in your email to pull up all messages from the company.
When you need your account number
You will need your account number when setting up direct deposit at work, transferring money from another bank, or receiving a wire transfer. Some forms ask for your "account number" and others ask for your "checking account number" — these are the same thing. Employers, government agencies, and other financial institutions all use your account number to route money directly into your Chime account.
Do not confuse your account number with your card number. Your card number is the 16 digits on the front of your debit card and is used for purchases at stores and online. Your account number is the 10-digit code used for bank-to-bank transfers and direct deposit. Using the wrong number will cause a transfer to fail or be delayed.
What to do if you cannot find your account number
If you have lost access to the app, your card, and your welcome email, contact Chime's customer service. You can reach them through the app if you can still log in, or call the number on the back of your debit card if you have it. Chime also offers support through their website and social media channels.
Chime's support team can verify your identity and provide your account number over the phone. Have your Social Security number, date of birth, and the phone number or email address associated with your account ready when you contact them. This process usually takes just a few minutes once you've been verified.
Frequently Asked Questions
Is my account number the same as my card number?
No. Your card number is the 16 digits printed across the front of your debit card and is used for purchases. Your account number is a separate 10-digit code used for bank transfers and direct deposit. You can find both in the Chime app.
Can I change my account number?
No, your account number is permanent and cannot be changed. It stays the same for the life of your Chime account. If you close your account and open a new one, you will receive a new account number.
Do I need my account number to use my Chime debit card?
No. You only need your account number for bank transfers, direct deposit, or when a form specifically asks for it. For everyday purchases with your debit card, you only need the card itself.
Where is the routing number if I need it too?
Your Chime routing number is different from your account number. You can find it in the app under account details, or call Chime's customer service. Many direct deposit forms ask for both the routing number and account number together.
What if my account number is hard to read on my card?
If the printed number on your card is faded or worn, the app is your best option — it will always show a clear, readable version. You can also request a replacement card through the app if the current one is too damaged to read.