Your Chime account number appears in three places you can reach right now

Your Chime checking account number is printed on the bottom left of your debit card, visible in your Chime mobile app, and available through Chime customer service. You do not need to wait for mail or contact the bank—you can find it in under a minute using any of these three methods. The number is 10 digits long and is separate from your routing number, which you may also need for direct deposits or wire transfers.

If your card is damaged, lost, or you ordered a replacement and have not received it yet, you can still find your account number through the app or by contacting Chime. A replacement card will have the same account number printed on it, so you do not need a new number when you order a new card.

Key Takeaways

  • Your account number is the 10-digit sequence on the bottom left of your physical Chime debit card, before the card number itself.
  • The Chime app shows your account number in the account details section, which you can reach from the home screen without logging in twice.
  • Chime customer service can read your account number to you over the phone at 1-844-244-6361 or through the in-app chat feature if you cannot locate it on your card.
  • Your routing number (101121221 for most Chime accounts) is different from your account number and is needed for some transactions like payroll setup.

Finding your account number on your physical debit card

Look at the bottom left edge of your Chime debit card. You will see a series of numbers printed in small type. The first set of numbers is your account number—it is always 10 digits. After the account number comes a longer sequence, which is your card number. The account number is the one you need for bank transfers, setting up direct deposit, or providing to an employer or service provider.

The account number appears before any other number on the card's bottom edge. If you are having trouble spotting it, look for the shortest number sequence on the left side—that is your account number. Write it down or take a photo for your records, since you will likely need it more than once.

Locating your account number in the Chime app

Open the Chime mobile app and tap the home icon at the bottom of the screen. At the top of the home screen, you will see your account balance. Below that, look for a section labeled "Account Details" or "Account Information"—tap it. Your 10-digit account number will appear on this screen, usually displayed prominently near your account type and balance.

If you do not see an "Account Details" section when ready, scroll down on the home screen. Some versions of the app place this information under a menu icon (three horizontal lines) in the top left corner. Once you find it, you can take a screenshot or write down the number for future reference. The app also shows your routing number on the same screen, which is useful if you need both numbers at once.

Getting your account number from Chime customer service

If you cannot find your account number through your card or the app, Chime customer service can provide it when ready. Open the Chime app and tap the menu icon (three horizontal lines) in the top left corner, then select "Help" or "Contact Us." Choose the chat option to speak with a representative through text. Have your account password or the last four digits of your Social Security number ready—Chime will ask for one of these to verify your identity before sharing your account number.

You can also call Chime's customer service line at 1-844-244-6361. Wait times vary depending on the time of day, but representatives can read your account number to you when ready after verifying your identity. This method works if you need the number urgently and prefer speaking to a person rather than using the app. Have your Social Security number and the email address or phone number associated with your account ready.

The difference between your account number and routing number

Your account number (10 digits) identifies your specific Chime checking account. Your routing number (9 digits) identifies Chime as the bank. When you set up direct deposit with an employer, you will need both numbers. When you send money to someone else's Chime account, you typically only need their account number if you are using Chime's internal transfer feature, but you may need the routing number if you are using an external bank transfer service.

Most Chime accounts use the routing number 101121221. However, some older Chime accounts or accounts opened through specific employers may use a different routing number. If you are unsure which routing number applies to your account, the Chime app displays it next to your account number in the Account Details section, or you can ask a customer service representative to confirm it.

What to do if your account number does not match what you expected

If you see a number on your card that does not look like a 10-digit account number, you may be looking at the wrong sequence. The bottom left of your card contains three separate number sequences: the account number (10 digits), the card number (16 digits), and sometimes a check digit. Make sure you are reading the leftmost sequence, which is the shortest one. If you are still unsure, the app or customer service will confirm which number is correct.

If you have multiple Chime accounts (for example, a personal account and a business account), each one has its own account number. The app will show you which account you are viewing at the top of the screen. Make sure you are looking at the correct account before copying down the number, especially if you are setting up a transfer or direct deposit.

Frequently Asked Questions

Can I change my Chime account number?

No. Your account number is permanent and tied to your checking account. If you close your Chime account and open a new one, you will receive a new account number. If you straightforward order a replacement debit card, the account number stays the same.

Do I need my account number to send money to another Chime user?

Not always. If you are sending money through the Chime app to another Chime user, you can usually search by their username or phone number. If you are sending money through an external service or setting up a transfer outside the Chime app, you will need both the account number and routing number.

What if I lost my debit card and do not have the app?

Call Chime customer service at 1-844-244-6361. Have your Social Security number and the email address or phone number associated with your account ready. A representative can read your account number to you after verifying your identity.

Is my account number the same as my card number?

No. Your account number is 10 digits and appears on the left side of the card. Your card number is 16 digits and appears in the center. They are different numbers used for different purposes.