Your Chime savings account number is in the app, on your debit card, and in your account statements
The fastest way to find your Chime savings account number is to open the Chime mobile app, tap the savings account tile, and look for the account number displayed on that screen. If you prefer not to use the app, you can also find it on paper statements mailed to you, on the back of your Chime debit card (though not all card designs print it there), or by calling Chime's customer service line at 1-844-244-6363.
You will need this number if you are setting up direct deposit, transferring money between banks, or providing proof of account ownership to another institution. The number itself is unique to your savings account and separate from any checking account you may have with Chime.
Key Takeaways
- Open the Chime app, tap your savings account, and the account number appears on the main account screen.
- Paper statements sent to your address include the account number in the header or footer of each page.
- Some Chime debit cards print the account number on the back, but not all card designs do.
- Calling Chime customer service at 1-844-244-6363 will retrieve your account number if you cannot access the app or statements.
Finding it in the Chime app
Open the Chime app on your phone and log in with your username and password. On the home screen, you will see tiles for each of your accounts—checking, savings, or both, depending on what you opened. Tap the savings account tile. The account number will display prominently on that screen, usually near the top or in a section labeled "Account Details" or similar.
If you have multiple savings accounts with Chime, each one will have its own separate number. Make sure you are looking at the correct savings account before copying the number down. You can take a screenshot of this screen for your records, or write the number in a safe place.
Checking your paper statements
Chime sends monthly statements to the address on file with your account. Your savings account number appears on every statement, typically in the upper left or right corner of the first page, or sometimes in a "Statement Summary" section. If you have statements from previous months, you can pull any of them out—the account number does not change.
If you have not received statements or have thrown them away, you can request a copy from Chime by calling 1-844-244-6363 or by using the app's message feature to contact support. Chime can email or mail a duplicate statement to you, though this may take a few business days.
Looking at your debit card
Some Chime debit cards print the account number on the back, but this is not standard across all card designs. If your card does have it printed, the number will be on the reverse side, usually below or near the magnetic stripe. However, many Chime cards do not include this information on the physical card itself, so do not assume it will be there.
The card number (the 16 digits on the front) is different from your account number and will not work for bank transfers or direct deposit setup. If your card does not have the account number printed on it, use one of the other methods in this guide instead.
Calling Chime customer service
If you cannot access the app, do not have statements available, and your card does not print the account number, you can call Chime's customer service line at 1-844-244-6363. Have your Social Security number and the phone number associated with your account ready. A representative will verify your identity and provide your account number over the phone.
Chime's phone line is available during business hours, which vary by season but typically run from early morning to evening on weekdays. Wait times can range from a few minutes to longer during peak hours, so calling early in the day or mid-week may be faster.
What you need the account number for
Your Chime savings account number is required when you set up direct deposit from an employer or government agency, when you transfer money from another bank into your Chime account, or when you need to prove account ownership to a third party. You will also need it if you are disputing a transaction and the bank asks for account verification.
Some employers or payroll systems ask for your routing number and account number together. Chime's routing number is 121000248 for all accounts, but your account number is unique to you. Write both down if you are setting up direct deposit, and double-check them before submitting to avoid delays in receiving your paycheck.
Frequently Asked Questions
Is my Chime savings account number the same as my checking account number?
No. If you have both a checking and savings account with Chime, each one has its own separate account number. Make sure you are using the correct number for the account you intend to use. The app shows each account separately, so you can verify which number belongs to which account.
Can I find my account number on my Chime debit card?
Some Chime cards print the account number on the back, but not all do. If your card does not have it printed, use the app, your statements, or call customer service instead. The 16-digit number on the front of the card is your card number, not your account number.
What if I lost my phone and cannot access the app?
Call Chime customer service at 1-844-244-6363 with your Social Security number and the phone number on file. They will verify your identity and provide your account number. You can also check any paper statements you have saved, as the account number appears on every one.
Do I need both the routing number and account number for direct deposit?
Yes. Most employers and payroll systems require both. Chime's routing number is 121000248 for all accounts. Your account number is unique to you and appears in the app, on statements, or by calling customer service. Write both down before submitting your direct deposit information.