The fastest way to order checks from Citizens Bank

You can order checks through Citizens Bank's online banking portal, by phone, or by mail. The online method is fastest — you log in, navigate to the account services section, and submit your order in minutes. Phone orders take longer because a representative has to process them manually, and mail takes the longest because you have to wait for the form to arrive, fill it out, and send it back.

Most orders arrive within 7 to 10 business days. Rush orders are available but cost extra. You'll need your account number and routing number ready, and you should know what style of checks you want — standard, duplicate, or business checks — because that affects both price and delivery time.

Key Takeaways

  • Online ordering through Citizens Bank's website is the fastest method and lets you track your order when ready after you submit it.
  • Standard check orders arrive in 7 to 10 business days at no extra charge; rush delivery costs more and is available only for certain check styles.
  • You need your account number, routing number, and signature style ready before you start an order, whether online or by phone.
  • If you run out of checks before your order arrives, you can request a temporary check from your branch or use mobile deposit and transfers instead.

Ordering checks online through Citizens Bank

Log in to your Citizens Bank online banking account and look for "Account Services," "Manage Account," or a similar menu option — the exact label varies by account type. Once you're there, you should see a link for "Order Checks" or "Reorder Checks." Click it and you'll be asked to confirm your account number and mailing address.

Next, choose your check style. Citizens Bank offers standard single checks, duplicate checks (which create a carbon copy as you write), and business checks. Standard checks are the cheapest option. Duplicate checks cost more but are useful if you need a record of what you wrote. Business checks have your company name and details printed on them.

You'll also choose how many checks you want — usually in boxes of 25, 50, or 100. Then you'll be asked about your signature style: whether you want it printed on the checks or left blank so you can sign them by hand. After you review the price and confirm your mailing address, submit the order. You should receive a confirmation email with an order number you can use to track delivery.

Ordering checks by phone

Call the number on the back of your debit card or on your Citizens Bank statements. A representative will ask for your account number, the address where you want the checks mailed, and your signature preference. They'll also confirm which style of checks you want and how many.

Phone orders take longer to process than online orders because the representative has to enter everything manually and route it to the fulfillment center. You won't get an order confirmation number when ready — it usually arrives by email within one business day. If you need to track your order, you'll have to call back and ask for the status.

Ordering checks by mail

Request a check order form from your local Citizens Bank branch or call customer service and ask them to mail you one. Fill out the form with your account number, the number of checks you want, your signature style, and your mailing address. Sign the form and mail it back to the address printed on it.

This method is the slowest because you have to wait for the form to arrive, fill it out, mail it back, and then wait for the checks themselves to be printed and shipped. Total time is usually three to four weeks. Use this method only if you don't have online access or a working phone number on file.

What happens if you run out of checks before your order arrives

If you need to pay a bill or send money before your new checks arrive, you have several options. You can visit a Citizens Bank branch and ask for a temporary check — the teller will print one on the spot with your account information. Temporary checks work like regular checks and clear through the banking system normally.

You can also use mobile deposit to deposit checks into your account, set up bill pay through online banking to pay bills electronically, or use a wire transfer or ACH transfer to send money to another account. These methods don't require physical checks at all.

Check pricing and delivery times

Standard check orders at Citizens Bank have no shipping fee and arrive in 7 to 10 business days. A box of 25 checks costs between $8 and $15 depending on the style and whether you choose duplicate copies. A box of 50 costs between $12 and $20. Business checks are more expensive — usually $15 to $25 per box — because they require custom printing with your company name.

Rush delivery is available for an additional fee, usually $10 to $15, and cuts the delivery time to 3 to 5 business days. Not all check styles may have access to for rush delivery — business checks and some specialty styles may only be available with standard shipping. Ask about rush options when you place your order.

Reordering the same checks you already have

If you're happy with the checks you have and just need more of the same, the reorder process is simpler. Online, look for "Reorder Checks" instead of "Order Checks" — the system will remember your previous choices and let you just confirm them and submit. By phone, tell the representative you want to reorder your current checks, and they'll pull up your account history.

Reordering saves time because you don't have to choose a style, signature preference, or layout again. The new checks will match the ones you already have, so there's no risk of ordering something different by mistake.

Frequently Asked Questions

Can I order checks for a joint account?

Yes. Both account holders can order checks, and you can choose whose name appears on them or have both names printed. When you order online or by phone, you'll be asked whose signature should be printed and in what order the names should appear.

What if my address changes after I place an order?

Call Citizens Bank customer service right away with your new address and your order number. If the checks haven't shipped yet, they can redirect them to your new address. If they've already shipped, you may not be able to stop them, but you can update your address in online banking so future mail goes to the right place.

Do I have to order checks through Citizens Bank, or can I use a third-party printer?

You can use a third-party printer like Costco, Walmart, or an online check printer. Third-party checks cost less but take longer to arrive and may not work with all banking systems. Citizens Bank checks are may provide to work with your account and arrive faster, so most people use them.

Can I cancel an order after I've placed it?

If you ordered online, log back in and look for a cancellation option in your order history — you can usually cancel within a few hours of placing the order. If you ordered by phone or mail, call customer service when ready with your order number. Once checks have shipped, cancellation is usually not possible.

Why are my checks taking longer than 10 business days to arrive?

Delays happen during high-volume periods, holidays, or if there's an issue with your mailing address. Check your order status online or call customer service with your order number. If the delay is Citizens Bank's fault, ask whether they can expedite the order at no extra charge.