First Citizens Bank branch hours are usually 9 a.m. to 5 p.m. on weekdays, but the exact time depends on which branch you visit

Most First Citizens Bank locations open at 9 a.m. Monday through Friday and close at 5 p.m., though some branches stay open until 6 p.m. Saturday hours vary — many branches open at 9 a.m. and close at 1 p.m., but not all locations are open on Saturday. Most branches are closed on Sunday. The fastest way to find your specific branch's hours is to call ahead or check the bank's website, because hours do change and some locations have different schedules.

If you need to do banking outside regular branch hours, First Citizens offers other options. You can use their ATMs 24 hours a day, make deposits through their mobile app, and reach customer service by phone during extended hours — often earlier in the morning and later in the evening than branch locations. Some branches also have drive-through windows with slightly different hours than the main lobby.

Key Takeaways

  • Most First Citizens Bank branches open at 9 a.m. on weekdays, though some open at 8:30 a.m. and a few stay open until 6 p.m.
  • Saturday hours are typically 9 a.m. to 1 p.m., but not every branch is open on Saturday.
  • The fastest way to confirm your branch's hours is to search for your location on the First Citizens website or call the branch directly.
  • You can use ATMs, mobile deposits, and phone banking outside of branch hours for many common transactions.

How to find your branch's specific hours

Go to the First Citizens Bank website and use their branch locator tool. Enter your city or ZIP code, and the results will show each nearby location with its hours listed. You can also call the branch directly — the phone number appears in the locator results. Calling is often faster than searching online if you need to confirm hours right away, especially if you are planning to visit that day.

If you are a First Citizens customer, you can also check your account online or in the mobile app — some accounts show your primary branch's hours in the dashboard. This is helpful if you have a preferred location you visit regularly.

What you can do outside branch hours

First Citizens ATMs are available 24 hours a day for withdrawals, deposits, and balance checks. If you have a First Citizens debit card, you can also use ATMs from other banks in their network, though fees may explore. Check your account details to see which ATM networks your account includes.

The First Citizens mobile app lets you deposit checks by taking a photo of the front and back — you do not have to visit a branch. You can also transfer money between accounts, pay bills, and check your balance through the app at any time. For questions about your account or transactions, you can call First Citizens customer service — their phone line is usually open earlier and later than branch locations, sometimes starting at 7 a.m. or 8 a.m. and running until 8 p.m. or later.

Drive-through and lobby hours may differ

Some First Citizens branches have both a drive-through window and a lobby. The drive-through sometimes opens earlier or closes later than the main lobby — for example, a lobby might be open 9 a.m. to 5 p.m. while the drive-through opens at 8:30 a.m. and closes at 6 p.m. When you search for your branch online or call, ask specifically about drive-through hours if you plan to use that service.

Drive-through service is useful if you need to deposit checks, withdraw cash, or make quick transactions without parking and going inside. However, not all transactions are available at the drive-through — complex account questions or new account setup usually require you to speak with someone in the lobby.

Holiday closures and temporary changes

First Citizens Bank closes on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on additional holidays depending on their location. If you need banking services on or near a holiday, plan ahead and use ATMs or mobile banking instead.

Occasionally, branches close temporarily for renovations or staffing changes. If you have not visited your branch in a while, it is worth confirming the hours before you go, especially if you need a specific service. The branch locator on the First Citizens website will show if a location is temporarily closed.

Frequently Asked Questions

Does First Citizens Bank open earlier than 9 a.m.?

Some branches do open at 8:30 a.m., and a few may open even earlier. Call your specific branch or check the online locator to see what time your location opens. Customer service phone lines often start earlier than branch lobbies.

Can I do banking on Sunday?

Most First Citizens branches are closed on Sunday. You can use ATMs, the mobile app, and phone banking 24 hours a day, including Sunday. If you need to speak with someone in person, you will need to visit on a weekday or Saturday morning.

What if I need to visit on a holiday?

Branches are closed on federal holidays. Use ATMs for cash withdrawals and deposits, or use the mobile app to transfer money and check your balance. If your need is urgent, call customer service to see if they can help over the phone.

Are all First Citizens branches open on Saturday?

Not all branches are open on Saturday. Some locations have Saturday hours from 9 a.m. to 1 p.m., but others are closed. Check your specific branch's hours online or by phone before planning a Saturday visit.