You can order checks directly through your Discover Bank online account or by calling customer service

Discover Bank lets you order checks in two ways: through your online banking portal or by phone. The online method is faster — you can place an order in a few minutes and see pricing before you commit. The phone method takes longer but works if you prefer speaking to someone or if you're having trouble with the website.

Checks typically arrive within 7 to 10 business days after Discover processes your order. You'll pay for the checks themselves (the cost varies depending on the style and quantity you choose), and Discover does not charge an ordering fee on top of that.

Key Takeaways

  • Log into your Discover Bank account online, find the Checks section under Account Services, and follow the prompts to select your check style and quantity.
  • If you prefer to order by phone, call the number on the back of your debit card and ask for the checks department.
  • Discover shows you the price per box before you complete the order, so you know the total cost upfront.
  • Checks arrive in 7 to 10 business days, and you can track your order status in your online account after placing it.

Ordering checks through your online account

Start by logging into your Discover Bank account on the Discover website. Once you're logged in, look for a section labeled "Account Services," "Checks," or "Order Checks" — the exact name varies slightly depending on when your account was created, but it's always in the main menu or under a settings area.

Click on that section and you'll see options for check style. Discover offers standard checks (plain white with your account information printed), and sometimes designer or specialty styles depending on current inventory. Select the style you want, then choose how many boxes you need. Most people order one or two boxes at a time.

The website will show you the price per box before you finalize the order. Review the total, confirm your mailing address is correct, and complete the purchase. You'll receive a confirmation number — save this or take a screenshot, because you can use it to track your order status later.

Ordering checks by phone

Call the customer service number on the back of your Discover debit card. Tell the representative you want to order checks. They'll ask for your account information to verify you, then walk you through the available styles and quantities.

The representative will quote you a price, process the order over the phone, and give you a confirmation number. This method takes 10 to 15 minutes but requires no computer access and lets you ask questions in real time if you're unsure about anything.

What information you need before ordering

Have your Discover account number handy, though the website and phone system can usually pull it up if you're logged in or verified. Make sure the mailing address on file is where you want the checks sent — Discover will mail them to the address associated with your account, not to a different location.

If your address has changed recently, update it in your account settings before ordering. If you need checks sent to a different address, call customer service and ask whether they can override the mailing address for that specific order.

Tracking your check order

After you place an order online, log back into your account and look for an order status or tracking section. You'll see the date you ordered, the expected delivery date, and sometimes a tracking number if the checks are being shipped by a carrier that offers tracking.

If you ordered by phone, ask the representative for a tracking number or confirmation code. You can use this to check status online, or call back and provide the number to get an update.

What to do if your checks don't arrive

If your checks don't show up within 12 business days of ordering, contact Discover customer service. Have your confirmation number and order date ready. The representative can check whether the order was actually processed, whether it's been shipped, and whether there's a tracking number you can use.

If the checks were lost in the mail, Discover can usually reorder them at no extra charge. If there's a delay on Discover's end, they may offer a discount on a replacement order.

Frequently Asked Questions

Can I order checks if I don't have online banking set up?

Yes. Call the number on the back of your debit card and order by phone. The representative will verify your identity and process the order without requiring you to use the website.

How much do checks cost?

Pricing varies by check style and quantity. Standard checks are usually the least expensive option. The website shows you the exact price before you order, so you'll know the total cost upfront.

Can I order checks with a different name on them?

Checks must match the name on your Discover account. If your name has changed, update your account information with Discover first, then order the checks. This usually takes a few business days to process.

What if I need checks faster than 7 to 10 days?

Discover's standard delivery time is 7 to 10 business days. Call customer service and ask whether expedited shipping is available — some orders can be rushed, though this typically costs more.