Fifth Third Bank has branches in 15 states, mostly in the Midwest and Southeast
Fifth Third operates physical branches across the central and eastern United States. The largest concentration is in Ohio, Indiana, Kentucky, and Michigan, where the bank has the most locations. You will also find Fifth Third branches in Florida, Georgia, North Carolina, South Carolina, Tennessee, Pennsylvania, New York, Illinois, Wisconsin, and West Virginia. The exact number of branches changes as the bank opens and closes locations, so the count today may differ from what you see next month.
If you live outside these states, you cannot walk into a Fifth Third branch, but you may still be able to use Fifth Third's online banking or call their customer service line. Some banking services work the same way whether you are near a branch or not — checking accounts, savings accounts, and transfers can all happen online or by phone.
Key Takeaways
- Fifth Third branches exist in 15 states, with the heaviest presence in Ohio, Indiana, Kentucky, and Michigan.
- You can find the nearest branch by using the bank's branch locator tool on their website or by calling customer service.
- Not all banking tasks require a physical branch — many can be done online, by phone, or through ATMs.
- If you live in a state without Fifth Third branches, you may still be able to open an account online, depending on the account type.
How to find the nearest Fifth Third location
The fastest way to find a branch near you is to use Fifth Third's branch locator on their website. You enter your city, zip code, or street address, and the tool shows you nearby branches with their hours and phone numbers. This is more reliable than searching online because branch locations change, and the bank's own tool is always current.
If you do not have internet access, you can call Fifth Third's customer service line and ask for the nearest branch. A representative can tell you the address, hours, and what services that location offers. Some branches offer limited services — for example, a smaller location might not have a mortgage officer or a business banking desk — so it is worth asking what you need before you go.
What services you can use without visiting a branch
You do not need to visit a physical branch for most everyday banking. You can open a checking or savings account online, deposit checks using your phone's camera, transfer money between accounts, pay bills, and check your balance through the Fifth Third mobile app or website. These services work the same whether you live next to a branch or 500 miles away.
ATMs are another way to bank without a branch. Fifth Third has its own ATM network, and you can also use ATMs from other banks — though you may pay a fee if the ATM is not part of Fifth Third's network. The Fifth Third app can help you find ATMs that will not charge you a fee.
When you need to visit a branch in person
Some tasks still require a physical visit. If you need to deposit cash, you will need an ATM or a branch — you cannot deposit cash through your phone. If you want to explore for a mortgage, a business loan, or a credit card with a banker's help, most people find it easier to do that in person, though Fifth Third also offers these services online. If you have a complicated question or a problem that phone support cannot solve, a branch visit may be your best option.
If you live far from a branch, call ahead before you go. A representative can tell you whether the service you need is available at that location and whether you should make an appointment. Some services, like mortgage applications, may require an appointment rather than a walk-in visit.
Opening an account if there is no branch near you
You can open most Fifth Third checking and savings accounts online without visiting a branch. The process takes about 10 minutes and requires a valid ID, a Social Security number, and an initial deposit. You will need to verify your identity, which Fifth Third does by asking questions about your financial history or by checking your information against public records.
Some account types or services may not be available to people outside Fifth Third's branch states. If you try to open an account online and the system will not let you, call Fifth Third to ask whether that account type is available in your state. A representative can tell you whether you have other options.
Fifth Third's ATM network and partner banks
Fifth Third is part of the Allpoint ATM network, which means you can use thousands of ATMs across the country without paying a Fifth Third fee. You can also use ATMs from other banks, but most will charge you a fee — usually between $2 and $3 — unless Fifth Third has a partnership with that bank. The Fifth Third app shows you which ATMs are free to use.
Fifth Third also has partnerships with some other banks that let customers use each other's branches for certain services. These partnerships change over time, so ask Fifth Third directly about what is available in your area.
Frequently Asked Questions
Can I open a Fifth Third account if I do not live in one of their branch states?
You can open most checking and savings accounts online from anywhere in the United States. Some account types may have state restrictions, so if the online process will not let you complete your process, call Fifth Third to ask what accounts are available in your state.
Do I have to visit a branch to deposit cash?
Yes. You cannot deposit cash through the app or online. You will need to use a Fifth Third ATM or visit a branch. If there is no Fifth Third location near you, you may be able to deposit cash at a partner bank's location — ask Fifth Third which banks in your area accept Fifth Third deposits.
What if I need to talk to someone about a mortgage or loan?
You can start the process online or by phone, and many people complete it that way. If you prefer to meet with a banker in person, you will need to visit a branch or ask whether Fifth Third offers video appointments with a loan officer in your area.
Are Fifth Third ATMs free to use everywhere?
Fifth Third ATMs are free for Fifth Third customers. Other banks' ATMs usually charge a fee unless Fifth Third has a partnership with that bank. Use the Fifth Third app to find free ATMs near you.
What should I do if the nearest branch is far away?
Call Fifth Third before you travel to make sure the branch offers the service you need and ask whether an appointment is required. For most routine banking, you can handle it online or by phone instead of making the trip.