You can add an authorized user or joint owner to your PNC checking account in person, by phone, or online, depending on the account type and your bank's current options
PNC offers two main ways to give someone access to your checking account: as an authorized user (they can use the account but don't own it) or as a joint owner (they have equal rights and responsibility). The fastest route is usually a phone call to PNC customer service at 1-888-762-2265 or a visit to your local branch, since the online banking portal doesn't always offer this function. You'll need the other person's Social Security number and date of birth, though they don't have to be present.
The person you're adding must be at least 18 years old. PNC will run a background check through ChexSystems (their checking account verification system) before finalizing the addition. This typically takes a few business days, though the account change itself can happen the same day you request it. There is no fee to add either type of user.
Key Takeaways
- You can add someone as an authorized user (limited access) or joint owner (full access and liability) depending on what control you want them to have.
- The fastest method is calling PNC customer service at 1-888-762-2265 or visiting a branch in person with the other person's ID.
- PNC will verify the new person through ChexSystems, which takes a few business days but doesn't block the account change from happening when ready.
- Joint owners share legal responsibility for overdrafts and account activity, while authorized users do not.
- Both authorized users and joint owners can be removed at any time by the original account holder.
Authorized user versus joint owner: what's the difference
An authorized user can access the account, make withdrawals, and use a debit card, but they don't own the account and have no legal claim to the funds. You remain the sole owner and are responsible for all overdrafts and disputes. This is the right choice if you want to give someone spending access without giving them ownership rights—for example, a teenager, an adult child managing bills for you, or a caregiver.
A joint owner has equal legal rights to the account. Both of you can withdraw all the money, close the account, or add and remove other users. Both of you are liable for overdrafts. If one joint owner dies, the account typically passes to the surviving owner automatically (this is called "right of survivorship" and is the default for most joint accounts). Choose joint ownership only if you trust the person completely and want them to have full control.
Adding someone by phone or in person
Call PNC customer service at 1-888-762-2265 and tell them you want to add an authorized user or joint owner. Have the other person's full legal name, date of birth, and Social Security number ready. The representative will verify your identity, confirm the relationship, and process the request. You don't need the other person on the call, though some representatives may ask to speak with them briefly to confirm consent.
If you prefer to do this in person, visit any PNC branch with your ID and the other person's ID. Bring a government-issued photo ID for both of you. The branch staff can process the addition on the spot. This method is useful if you want to hand over a debit card when ready or if you have questions about how the account will work.
Processing time is usually the same day by phone or in person, though the ChexSystems verification may take two to three business days to complete in the background. You can use the account normally while this verification happens.
What happens after you add someone
Once the addition is processed, the new user will receive their own debit card in the mail within 7 to 10 business days. If you added them in person at a branch, you can request a card to be issued when ready. They can also be set up with online banking access so they can view the account, transfer money, and pay bills from their own login.
The original account holder (you) remains the primary account holder and can change settings, remove the user, or close the account at any time without the other person's permission. If you want to restrict what the authorized user can do—for example, set a daily spending limit on their debit card—call customer service to ask what options PNC offers. Not all restrictions are available on all account types.
Both the original holder and any joint owners will see all transactions on the account. There is no way to hide spending from the other person on a shared checking account.
Removing someone from the account
You can remove an authorized user or joint owner at any time by calling PNC at 1-888-762-2265 or visiting a branch. The removal is when ready. The person's debit card will stop working right away, and they will lose access to online banking for that account.
If you're removing a joint owner, be aware that they may have already withdrawn money or closed the account. PNC cannot prevent a joint owner from taking those actions. If you want to protect the account from unauthorized withdrawal, remove the joint owner first, then consider moving the funds to a new account in your name only.
If you're adding a minor
PNC requires the account holder to be at least 18 years old. If you want to give a minor access to your checking account, you can add them as an authorized user once they turn 18, or you can open a teen checking account in their name with yourself as the custodian. Teen accounts have spending limits and parental controls built in.
Ask at your local branch about PNC's current teen account options, as these vary by state and change periodically. The branch staff can explain what controls are available and help you set spending limits if you choose this route.
What to do if the addition is denied
PNC may deny the addition if the person has a negative ChexSystems record (unpaid overdrafts or fraud at another bank), if their identity cannot be verified, or if they don't meet the age requirement. If this happens, call customer service and ask for the specific reason. Some issues can be resolved by providing additional documentation or waiting for old records to age out of the system.
If the person has a ChexSystems issue from another bank, they may be able to dispute it directly with ChexSystems or with the bank that reported it. This process takes weeks or months. In the meantime, you can still use the account yourself, and you can revisit adding them once the issue is resolved.
Frequently Asked Questions
Can I add someone to my account without them knowing?
Technically yes—you only need their name, date of birth, and Social Security number. However, this is not recommended. The person will receive mail from PNC about the account, and their debit card will arrive in the mail. If you're adding someone without their knowledge, you should tell them before the card arrives.
What if the person I want to add lives out of state?
You can add them by phone without them being present. You'll need their full legal name, date of birth, and Social Security number. Their debit card will be mailed to their address. If they need to set up online banking, they can do that themselves once they receive login credentials.
Does adding someone to my checking account affect their credit score?
No. Adding an authorized user or joint owner to a checking account does not appear on credit reports and does not affect credit scores. It is different from being added to a credit card account, which sometimes does affect credit.
Can a joint owner remove me from the account?
Yes. A joint owner has equal rights and can remove you, close the account, or withdraw all funds without your permission. Only add someone as a joint owner if you completely trust them.
What if I want to add someone but keep my account balance private?
You cannot hide the balance from a joint owner or authorized user on a shared checking account. Both can see all transactions and the current balance. If you need privacy, keep separate accounts.