You can close a SoFi checking account online through the app or website, by phone, or by visiting a branch if one is near you
SoFi lets you close your checking account through multiple channels, and the process itself takes minutes. The actual closure usually completes within one to three business days, though any pending transactions or direct deposits may take longer to clear. Before you close, you'll need to handle a few practical things: move any remaining money out, make sure no automatic payments are still tied to the account, and confirm there are no holds or pending transactions.
The most common reason people close accounts is that they've moved to a different bank or no longer need the account. SoFi won't charge you a fee to close, and you don't need a reason to do it. What matters is the order of your steps—moving money first, then closing—so you don't accidentally leave funds trapped or miss a payment.
Key Takeaways
- You can close your SoFi checking account through the mobile app, website, or by calling customer service at 1-855-456-7634.
- Before closing, withdraw or transfer all remaining funds, cancel or update any automatic payments or direct deposits linked to the account, and confirm no pending transactions are waiting to clear.
- The account closure itself takes one to three business days after you request it, but any outstanding checks or transfers may take longer.
- SoFi charges no fee to close a checking account, and you can reopen an account later if you change your mind.
Steps to close through the SoFi app or website
Log into your SoFi account on the app or at sofi.com. Navigate to your account settings—this is usually found under a menu labeled "Account" or a gear icon. Look for an option that says "Close Account" or "Account Settings," then select "Close Checking Account" if you have multiple accounts with SoFi.
SoFi will ask you to confirm that your account balance is zero and that you have no pending transactions. If your balance isn't zero, transfer or withdraw the money first. Once you confirm, SoFi will process the closure request. You'll receive a confirmation email with a reference number—save this in case you need to follow up.
Closing by phone or in person
Call SoFi customer service at 1-855-456-7634. Have your account number and the last four digits of your Social Security number ready. Tell the representative you want to close your checking account. They'll verify your identity, confirm your balance is zero, and process the closure on the call.
If you have a SoFi branch near you, you can also walk in and ask to close your account in person. A representative will walk through the same steps and give you a receipt. This option is useful if you prefer face-to-face confirmation or if you're closing the account because of a problem with the bank.
What to do with your money before closing
Transfer or withdraw all funds from your SoFi checking account before you request closure. You can transfer money to another bank account you own by linking it in the SoFi app under "Transfer" or "Move Money." The transfer usually takes one to three business days. Alternatively, you can withdraw cash at an ATM or request a check from SoFi.
If you have a SoFi savings account or other SoFi products, you can transfer money between them when ready within the app. This is the fastest option if you're keeping other accounts open with SoFi.
Canceling automatic payments and direct deposits
Before closing, log into any services that send money to your SoFi account—your employer's payroll system, government benefits, or subscription services. Update the bank account information to point to your new bank instead. This prevents payments from bouncing or being rejected after your account closes.
Similarly, cancel or update any automatic bill payments, loan payments, or transfers that pull money from your SoFi checking account. Log into each service individually and change the linked account. If you're unsure which services are connected to your SoFi account, review your recent transactions in the app to see what's been coming in and going out.
What happens after you request closure
SoFi processes the closure within one to three business days. During this time, your account will be marked as "closed" but may still accept incoming transactions that were already in the system. Any checks you've written that haven't cleared yet will still go through, so make sure you have enough funds to cover them before closing.
Once the account is fully closed, you won't be able to log in or access it. If you need records of your transactions, read or print your statements before closing. SoFi will keep records on file for your own reference, but you won't have access through the app or website after closure.
If you change your mind or need to reopen
SoFi allows you to reopen a closed checking account within a certain window—typically 30 to 90 days, though this can vary. Contact customer service at 1-855-456-7634 to ask if your account can be reopened. If you're outside that window, you can open a new account, though you'll go through the standard account opening process again.
If you closed the account by mistake or realized you still need it, call as soon as possible. The sooner you contact SoFi, the better your chances of reopening without complications.
Frequently Asked Questions
Will closing my SoFi checking account affect my credit score?
No. Closing a checking account does not appear on your credit report and will not affect your credit score. Credit bureaus track credit accounts like credit cards and loans, not deposit accounts. You can close your checking account without any impact to your credit.
What if I have a pending direct deposit that hasn't hit yet?
Contact your employer or the organization sending the deposit and update your bank account information before you close. If a deposit arrives after closure, SoFi will typically return it to the sender, and you'll need to resubmit it to your new bank. It's easier to update the account information first.
Can I close my SoFi checking account if I have a negative balance?
No. You must bring your account to zero or positive before closing. If you have a negative balance, deposit funds to cover it first. SoFi will not process a closure request if money is owed.
How long does it take for my money to arrive at my new bank after I transfer it?
Most transfers between banks take one to three business days. Transfers within SoFi (to a savings account, for example) are usually when ready. The timeline depends on the receiving bank, not SoFi. Plan accordingly if you need the money right away.
Do I need to close my SoFi savings account if I close my checking account?
No. Your checking and savings accounts are separate. You can close one without closing the other. If you want to keep your savings account open, you can do that. Only request closure for the accounts you actually want to close.