TD Bank has coin machines at most branches, but availability varies by location

Most TD Bank branches have a coin machine available for customers to use. These machines count and roll your coins, then give you cash or deposit the money directly into your account. However, not every branch has one, and the machines are sometimes out of service or busy during peak hours. The fastest way to know whether your specific branch has a working machine is to call ahead.

TD Bank does not charge a fee to use the coin machine if you have a TD Bank account. If you do not have an account, some branches may charge a small fee, though this varies. The machine typically accepts pennies, nickels, dimes, and quarters, and sorts them automatically.

Key Takeaways

  • Most TD Bank branches have coin machines available for account holders at no charge, but you should call your branch to confirm it is working before you go.
  • The coin machine counts your coins and either gives you cash or deposits the total into your account on the spot.
  • If your branch does not have a coin machine, you can ask a teller to count and roll coins for you, though this may take longer during busy times.
  • Non-account holders may be charged a fee to use the machine, depending on the branch.

How to use the coin machine at your branch

Walk into your TD Bank branch during business hours with your coins in a bag or container. Tell a teller you want to use the coin machine, or ask where it is located — it is usually near the customer service area or in a back room. Bring your debit card or account number so the teller can link the deposit to your account if you choose that option.

Pour your coins into the machine's hopper. The machine will sort and count them automatically, then display the total on a screen. You can then choose to receive cash, have the amount deposited into your account, or sometimes both. The whole process usually takes five to ten minutes, depending on how many coins you have.

What to do if your branch does not have a coin machine

Not all TD Bank branches are equipped with coin machines. If yours is not, ask a teller whether they can hand-count and roll your coins for you. Many branches will do this for free during slower times, though it may take longer than using a machine.

Another option is to visit a different TD Bank branch nearby that has a machine. You can find branch locations and hours on the TD Bank website or by calling customer service. If no nearby branch has a machine, some grocery stores and pharmacies have coin machines available to the public, though they typically charge a percentage fee (usually 8 to 10 percent of the total).

When the coin machine is out of service

Coin machines break down or need maintenance, and when that happens your branch may not have a working machine for days or weeks. Call your branch directly to ask whether the machine is currently working before you make a trip. The branch phone number is on your account statement or on the TD Bank website.

If the machine is down and you need coins counted quickly, ask whether another nearby branch has a working machine. You do not have to use the branch where you opened your account — any TD Bank branch can process a coin deposit to your account as long as you have your debit card or account number.

Coin machines versus teller service

Using the coin machine is faster than asking a teller to count coins by hand, especially if you have a large amount. The machine is also more accurate — it counts automatically and displays the total on screen so you can see exactly what you have. A teller counting by hand may make mistakes, though they usually double-check their work.

The downside of the machine is that it can jam or reject coins that are bent, very dirty, or foreign. If that happens, a teller can usually sort those coins out by hand. During very busy times, the machine may have a line, whereas a teller might be available when ready.

Frequently Asked Questions

Do I need a TD Bank account to use the coin machine?

You do not need an account to use the machine, but non-account holders are usually charged a fee. Account holders use it for free. Ask your branch what they charge if you do not have an account.

Can I deposit coins into my account without visiting a branch?

No. Coin deposits must be made in person at a branch using either the coin machine or a teller. You cannot deposit coins through an ATM or online.

What happens if the coin machine rejects some of my coins?

The machine will separate out coins it cannot read — usually those that are bent, very worn, or not U.S. currency. Ask a teller to count those by hand and add them to your total.

How long does it take to use the coin machine?

Most deposits take five to ten minutes from start to finish. Very large amounts may take longer. During busy times, you may wait in line before you can use the machine.

Can I get cash back from the coin machine instead of depositing it?

Yes. The machine lets you choose whether to receive cash, deposit the money into your account, or split it between both. Tell the machine which option you want after it finishes counting.