TD Bank coin machines are available at most branches, but not all, and access depends on whether you have an account
TD Bank operates coin counting machines at many of its branches, but the availability varies by location. If you have a TD Bank account, you can use the machines for free during business hours. If you don't have an account, some branches will let you use the machine for a fee—typically between 5% and 10% of the total value—while others refuse non-customer access entirely. The only way to know what your specific branch offers is to call ahead or visit in person.
TD Bank does not publish a complete list of which branches have machines or what their policies are for non-customers. This means you'll need to contact your local branch directly to confirm whether a machine is available and what the rules are.
Key Takeaways
- TD Bank account holders can use coin machines at participating branches for free during normal business hours.
- Non-account holders may be charged a percentage fee (typically 5% to 10%) to use the machine, and some branches do not allow this at all.
- Not every TD Bank branch has a coin machine, so calling ahead is the fastest way to confirm availability at your location.
- If your branch doesn't have a machine, you can roll coins yourself, ask the teller to count them, or use a grocery store or credit union machine instead.
How to learn about your TD Bank branch has a coin machine
Call the branch directly and ask whether they have a coin counting machine and whether you can use it. Have your branch location ready when you call—TD Bank's main customer service line can transfer you, or you can search for your local branch number on their website and dial it directly.
If you're an account holder, mention that when you call. The teller can tell you the exact hours the machine is available and whether there are any limits on how much you can count at once. Some branches restrict use to certain times of day or require you to come during staffed hours.
What to expect if you use a TD Bank coin machine
The process is straightforward: you pour your coins into the machine, it counts them, and it either prints a receipt or deposits the amount directly into your account (if you're using it as an account holder). Most machines sort coins by denomination and reject any that are damaged or foreign currency.
If you're a non-customer paying a fee, the branch will typically deduct the percentage from your total before handing over cash or a receipt. Ask the teller upfront what the exact fee is and how it will be calculated—some branches charge a flat rate, others charge a percentage.
Alternatives if your branch doesn't have a coin machine
If TD Bank doesn't have a machine at your location or won't let you use it, several other options exist. Many grocery stores with customer service desks—including Walmart, Kroger, and regional chains—have coin machines that are free or low-cost for customers. Credit unions often have machines available to members and sometimes to non-members for a small fee.
You can also roll coins yourself using paper coin wrappers (available at most banks and office supply stores) and deposit them at any bank teller window. Some banks will count loose coins for you if you ask, though this is less common than it used to be. Coinstar machines are located in grocery stores and pharmacies nationwide but charge a higher percentage (typically 10% to 12%) unless you convert to a gift card instead of cash.
What happens to coins you deposit at a TD Bank teller window
If you bring loose coins to a teller, they will count them and deposit the amount into your account or exchange it for cash. You don't need to roll them first, though some branches prefer it. The teller will give you a receipt showing the total amount counted.
There is no fee for this service if you're a TD Bank account holder. Non-customers cannot deposit coins at a teller window—you would need to use a coin machine if the branch allows it, or convert your coins elsewhere.
Coin machine fees and policies vary by branch
TD Bank does not set a single company-wide policy for coin machine fees or non-customer access. Each branch manager has discretion over whether to allow non-account holders to use the machine and what fee to charge. This means two TD Bank branches in the same city might have completely different rules.
Some branches are strict and reserve machines for account holders only. Others are more flexible and will let anyone use the machine for a percentage fee. The only way to know your branch's specific policy is to ask them directly.
Frequently Asked Questions
Can I use a TD Bank coin machine if I don't have an account?
Some branches allow non-account holders to use the machine for a fee (typically 5% to 10% of the total), while others do not allow it at all. Call your local branch to ask about their specific policy.
Is there a limit to how many coins I can count at once?
Most branches don't have a strict limit, but some may ask you to come back at a slower time if you have a very large amount. Call ahead if you're planning to count more than a few dollars' worth.
What if the coin machine rejects some of my coins?
Machines typically reject coins that are bent, heavily corroded, or not U.S. currency. The teller can manually count rejected coins and deposit them for you if you ask.
Do I need to roll my coins before bringing them to TD Bank?
No. You can bring loose coins to a teller and they will count them for free. Rolling them first is optional and sometimes preferred by staff, but not required.
What's the difference between using a coin machine and a Coinstar?
TD Bank machines are free for account holders and charge 5% to 10% for non-customers. Coinstar charges 10% to 12% for cash but offers gift cards with no fee. Coinstar is more widely available but more expensive.