The fastest way to close your TD Bank savings account
You can close a TD Bank savings account in person at any branch, by phone, or online through TD Bank's website or mobile app. The in-person route is fastest if you have a local branch — bring your account number or debit card, and a teller will walk you through it in minutes. If you prefer phone or online, expect the process to take a few days because TD Bank will verify your identity and process the closure on their end.
Before you close, make sure your account balance is zero or move any remaining money to another account. TD Bank will not close an account with a balance. If there are any pending transactions or holds on the account, those need to clear first — this usually takes one to three business days.
You do not need a reason to close the account, and there is no penalty for doing so. TD Bank will send you written confirmation of the closure by mail within a few days.
Key Takeaways
- Closing in person at a TD Bank branch is the quickest method and takes only a few minutes.
- Your account must have a zero balance before TD Bank will close it — transfer or withdraw any remaining money first.
- Phone and online closures take several business days because TD Bank needs time to verify your identity and process the request.
- You will receive written confirmation of the closure in the mail within a few days of the request.
- There is no fee or penalty for closing a savings account at TD Bank.
Closing your account in person at a branch
Walk into any TD Bank branch with your account number or debit card. Tell the teller you want to close your savings account. They will pull up your account, confirm the balance is zero, and process the closure on the spot. This usually takes five to ten minutes.
Bring a photo ID so the teller can verify your identity. If someone else is authorized on the account, they can close it too, but TD Bank may ask for their ID as well. If the account has a balance, the teller will show you how to transfer it to another account or withdraw it before closing.
Ask the teller for a receipt or written confirmation that the account is closed. You will also receive a formal closure letter in the mail within a few days.
Closing your account by phone
Call TD Bank's customer service line at 1-800-937-8372. Tell the representative you want to close your savings account. They will verify your identity by asking for your account number, Social Security number, and other personal details. This verification step takes most of the call.
Once verified, the representative will confirm your balance is zero. If it is not, they will tell you how to transfer or withdraw the remaining money before the closure can go through. After that, they will submit the closure request, which TD Bank processes within two to three business days.
Ask the representative for a confirmation number for your records. Write it down. You will receive a written closure confirmation letter in the mail.
Closing your account online or through the mobile app
Log into your TD Bank account on the website or mobile app. Look for account settings or account management — the exact location varies depending on which platform you use. Select your savings account and look for a "close account" or "account options" button.
The app or website will ask you to confirm your identity and verify that your balance is zero. If your balance is not zero, you will need to transfer or withdraw the money before you can proceed. After you confirm, the closure request is submitted and TD Bank processes it within two to three business days.
Take a screenshot or note of any confirmation number the system shows you. You will receive a written confirmation letter in the mail.
What happens to your debit card and checks
If your debit card is linked only to the savings account you are closing, TD Bank will deactivate it. You will not be able to use it after the closure is complete. If the card is linked to another account you still have open, it will continue to work and will be tied to that account instead.
If you have checks for the savings account, they will stop working once the account closes. Destroy any remaining checks so they cannot be used by mistake.
What to do with your money before closing
You must move or withdraw all money from the account before TD Bank will close it. The simplest option is to transfer the balance to another TD Bank account you own — you can do this online, through the app, or at a branch. The transfer usually completes within one business day.
You can also withdraw the money in cash at a branch or ATM, or request a cashier's check. If you want to move the money to an account at a different bank, set up an external transfer through TD Bank's website or app, or ask the other bank to pull the funds using your account and routing number.
After your account is closed
TD Bank will send you a written confirmation letter within a few days. Keep this letter for your records. Once the account is closed, you will no longer see it in your online banking or mobile app.
If you had automatic payments or direct deposits set up with this account, they will stop working. Before you close the account, update any recurring payments or direct deposits to point to a different account. This includes paychecks, bill payments, or subscription charges.
If you closed the account but later realize you need it, you can open a new savings account with TD Bank. There is no waiting period, but you will need to go through the account opening process again.
Frequently Asked Questions
Can I close my account if there is still money in it?
No. TD Bank will not close an account with a balance. You must transfer or withdraw all remaining money first. You can do this at a branch, through online banking, or through the mobile app.
What if I have a pending transaction or hold on the account?
Wait for the transaction to clear or the hold to be released before closing. This usually takes one to three business days. Once the account shows a zero balance, you can proceed with the closure.
Will closing my account hurt my credit?
No. Closing a savings account does not affect your credit score. Credit scores are based on credit history and borrowing, not on savings accounts.
Can someone else close my account if I give them permission?
If someone else is an authorized user or joint owner on the account, they can close it. TD Bank will ask for their ID to verify their identity. If you are the sole owner, only you can close it.
What if I forgot my online banking password?
You can reset your password on TD Bank's login page, or call customer service at 1-800-937-8372 and they can help you reset it. Once you have access again, you can close the account online or call to close it by phone.