Yes, you can open a Truist savings account entirely online through their website or mobile app
Truist lets you start a savings account from your computer or phone without visiting a branch. The process takes about 10 to 15 minutes and requires basic information: your Social Security number, date of birth, address, and an initial deposit method. You'll need a valid government ID to verify your identity, though you don't have to show it in person—Truist uses digital verification to confirm who you are.
The account becomes active once your identity is confirmed and your initial deposit clears. Depending on how you fund it, that can happen the same day or within one to two business days. You can then use the account when ready through Truist's website, mobile app, or ATM network.
Key Takeaways
- You can open a Truist savings account online using their website or mobile app without visiting a branch.
- The process requires your Social Security number, date of birth, address, and a valid government ID for digital verification.
- An initial deposit is required; you can fund the account with a debit card, bank transfer, or wire transfer.
- Your account becomes active once identity verification completes and your deposit clears, usually within one to two business days.
- Truist savings accounts earn interest, though the rate varies based on the account type and current market conditions.
What information and documents you need before you start
Gather these items before opening your account: a valid government-issued ID (driver's license, passport, or state ID), your Social Security number, your current address, and a phone number. Truist will ask for your employment information, but that's optional unless you want to increase your initial deposit limit.
You'll also need a way to fund the account. Truist accepts debit cards, transfers from another bank account, or wire transfers. If you're transferring from another bank, have that account number and routing number ready. The initial deposit amount varies—Truist does not require a minimum to open most savings accounts, though some account types may have different rules.
The step-by-step process on Truist's website
Start at Truist.com and look for the "Open an Account" button, usually on the homepage. Select "Savings Account" from the account type options. Truist will ask you to choose between their standard savings account and any promotional or specialty savings products they're currently offering—read the interest rate and features for each before choosing.
Enter your personal information: full name, date of birth, Social Security number, address, phone number, and email. Truist will then ask you to verify your identity digitally. This usually means answering security questions based on your credit history or confirming recent transactions. Once verified, you'll set up login credentials and choose a username and password.
Next, fund your account. Select your funding method—debit card, bank transfer, or wire—and enter the details. If you're transferring from another bank, provide that account's routing and account numbers. Confirm the amount you want to deposit. Truist will show you a summary of your new account details before you submit. Review everything, then complete the opening.
How long it takes from start to usable account
Digital identity verification usually completes within minutes. Once that's done, your account is technically open and you can log in to see it. However, you can't use the account until your initial deposit clears.
If you fund the account with a debit card, the deposit typically clears the same day or within one business day. Bank transfers take one to three business days depending on your bank. Wire transfers are usually fastest—often the same day or next business day. Until the deposit clears, you won't be able to withdraw money or use the account's features, though you can see the pending deposit in your account.
What happens if verification fails or gets stuck
If Truist's digital verification can't confirm your identity through the security questions, you'll be asked to verify in person at a branch or through a video call with a Truist representative. This usually happens when your credit history is too thin to answer the questions accurately, or when there's a mismatch in the information you provided.
If you're stuck at any point in the process, you can call Truist's customer service at 1-800-872-2657 to speak with someone who can walk you through the next steps or complete the account opening over the phone. Having your ID ready will speed this up. Some people find it faster to visit a branch in person if they live near one, especially if they need to resolve verification issues.
Differences between opening online versus in a branch
Opening online is faster—you can finish in 15 minutes from home. You don't have to wait for a banker's schedule or travel to a branch. The account opens when ready after verification, though the deposit still needs to clear.
Opening in a branch takes longer but can be better if you want to ask questions about different account types, discuss interest rates, or if you know your identity verification might be complicated. A banker can also help you set up online banking and mobile app access on the spot. If you're funding the account with cash, a branch is your only option.
Interest rates and account features to know about
Truist savings accounts earn interest, but the rate changes based on market conditions and the specific account type. Truist offers a standard savings account and sometimes promotional savings products with higher rates for a limited time. You can see the current rates on Truist.com before you open the account.
Most Truist savings accounts come with online banking, mobile app access, and the ability to link to other accounts for transfers. You can withdraw money online, at an ATM, or at a branch. There may be limits on how many withdrawals you can make per month—federal rules once capped this at six, though that rule changed. Check the account details before opening to see what limits explore to the specific account you're choosing.
Frequently Asked Questions
Do I need a minimum deposit to open a Truist savings account online?
Most Truist savings accounts do not require a minimum deposit to open. However, some promotional or specialty savings products may have different rules. Check the account details on Truist.com before you start the process to confirm the specific account you're opening.
Can I open a Truist savings account if I don't have a Social Security number?
Truist requires a Social Security number or Individual Taxpayer Identification Number (ITIN) to open an account. If you don't have either, you'll need to visit a branch in person to discuss other options with a banker.
What if my debit card is declined when I try to fund the account?
If your debit card is declined, try a different card or funding method. You can also use a bank transfer or wire transfer instead. If multiple cards are declined, contact your bank to confirm the card is active and has no fraud blocks, then try again.
Can I open a joint savings account online with someone else?
Truist's online account opening process is designed for individual accounts. To open a joint account, you'll need to visit a branch or call customer service at 1-800-872-2657 so a banker can set it up with both account holders present or verified.
How do I access my new account after it opens?
Once your account is open and your deposit clears, log in to Truist.com with the username and password you created during signup. You can also read the Truist mobile app and log in there. Both let you check your balance, transfer money, and manage your account.