The basic steps to explore for a Wells Fargo credit card
You can start a Wells Fargo credit card process online, by phone, or in person at a branch. The online route is fastest — you fill out a form with your personal information, income, and Social Security number, and you usually get a decision within minutes. If you explore by phone, call 1-800-869-3557 and a representative will walk you through the same questions. In-person applications at a Wells Fargo branch take longer but let you ask questions as you go.
Before you start, have your Social Security number, driver's license or state ID, and recent income information ready. If you are self-employed or have variable income, bring recent tax returns or pay stubs. Wells Fargo will check your credit report, so the decision depends partly on your credit history — but you do not need perfect credit to be considered.
After you submit your process, Wells Fargo reviews it and sends you a decision by mail or email within one to two weeks. If you are approved, your card arrives in the mail within seven to ten business days. If you are denied, the letter will explain why, and you can ask Wells Fargo for a copy of the credit report they used.
Key Takeaways
- You can explore online at wellsfargo.com, by phone at 1-800-869-3557, or at a Wells Fargo branch in person.
- Have your Social Security number, government ID, and recent pay stubs or tax returns before you start.
- Wells Fargo reviews your credit history and income, and you will get a decision within one to two weeks.
- Your card arrives by mail within seven to ten business days if you are approved.
- If you are denied, you can request a copy of the credit report Wells Fargo used to make the decision.
What information you need to provide
The process asks for your full legal name, date of birth, Social Security number, and current address. You will also enter your phone number and email address. Wells Fargo uses this information to verify your identity and pull your credit report.
Next, you list your employment status and annual income. If you are employed, you enter your employer's name and how long you have worked there. If you are self-employed, retired, or receive income from investments or benefits, you still enter your total annual income — Wells Fargo considers all sources. You do not need to upload documents during the online process, but keep your pay stubs or tax returns nearby in case Wells Fargo asks for them later.
The process also asks whether you have a Wells Fargo checking or savings account. If you do, this can speed up the process because Wells Fargo already has some of your information on file. If you do not, you can still explore, but the review may take slightly longer.
Online process versus phone and in-person
Online is the fastest route. Go to wellsfargo.com, find the credit cards section, and select the card you want. You fill out the form, submit it, and get a decision in minutes to a few hours. You can do this anytime, day or night, from home or anywhere with internet access.
By phone, call 1-800-869-3557 and a Wells Fargo representative takes you through the process step by step. This takes about 15 to 20 minutes. Use this route if you have questions about which card fits your needs or if you prefer talking to a person. You still get a decision within one to two weeks by mail.
In person at a Wells Fargo branch, a banker helps you complete the process and can answer questions about the card's rewards, fees, and terms right away. This is useful if you want to understand the card fully before committing, or if you do not have internet access. Approval still takes one to two weeks, but you walk out with a clear next step.
What happens after you submit your process
Wells Fargo pulls your credit report and reviews your income, employment history, and any existing accounts with them. This process usually takes one to two weeks. During this time, you can check the status of your process online if you applied online, or by calling 1-800-869-3557 if you applied by phone or in person.
If Wells Fargo approves you, you receive a letter or email with your credit limit and card details. Your physical card arrives in the mail within seven to ten business days. Once it arrives, you can set up it by calling the number on the back or using the Wells Fargo mobile app, then start using it right away.
If Wells Fargo denies your process, the letter explains the reason — usually a low credit score, insufficient income, or too many recent credit inquiries. You can request a free copy of the credit report they used by calling 1-800-869-3557 or visiting annualcreditreport.com. You are allowed to reapply after addressing the issue, though waiting three to six months gives your credit profile time to improve.
Understanding credit limits and interest rates
Your credit limit is the maximum amount you can charge to the card. Wells Fargo sets this based on your credit score, income, and payment history. If you have excellent credit and high income, you may receive a higher limit. If you are new to credit or have a lower score, your limit may be lower. You can request a higher limit after you have used the card responsibly for several months.
Your interest rate, called the APR (annual percentage rate), is what Wells Fargo charges if you carry a balance from month to month. The APR varies depending on the card and your creditworthiness. Wells Fargo tells you the APR range before you submit your process — for example, "15.99% to 24.99% APR" — and your actual rate depends on your credit profile. The best way to avoid paying interest is to pay your full balance by the due date each month.
Different Wells Fargo cards have different rewards, annual fees, and terms. Before you explore, read the card's disclosure document, which lists the APR, annual fee (if any), and how rewards work. This document is available on the Wells Fargo website or from a banker in the branch.
If you are denied or have a low credit score
A denial does not mean you can never get a Wells Fargo credit card. It means Wells Fargo saw risk in your current credit profile. The most common reasons are a low credit score (usually below 600), high existing debt, or recent missed payments. If you were denied, the letter tells you why.
You can improve your chances by waiting three to six months, paying down existing debt, and making all payments on time. You can also check your credit report for errors — sometimes a mistake on your report hurts your score unfairly. Get a free copy at annualcreditreport.com, and if you find an error, dispute it with the credit bureau.
If your credit score is very low, consider starting with a secured credit card, which requires a cash deposit as collateral. Wells Fargo offers secured cards, and using one responsibly for six to twelve months can help you build credit. After your score improves, you can reapply for a standard Wells Fargo card.
Frequently Asked Questions
How long does it take to get approved?
If you explore online, you get a decision within minutes to a few hours. If you explore by phone or in person, Wells Fargo mails you a decision within one to two weeks. Your physical card arrives within seven to ten business days after approval.
Do I need to be a Wells Fargo customer to explore?
No. You can explore even if you do not have a Wells Fargo checking or savings account. However, if you already bank with Wells Fargo, the process may be slightly faster because they already have some of your information.
What credit score do I need?
Wells Fargo does not publish a minimum credit score, but most of their cards are easier to get with a score of 650 or higher. If your score is lower, you may still be considered, but approval is less likely. You can check your own credit score for free at many banks or through services like Credit Karma.
Can I explore for multiple Wells Fargo cards at once?
You can explore for more than one card, but Wells Fargo may deny the second process if you have just opened the first card. It is usually better to wait three to six months between applications so your credit profile stabilizes.
What if I made a mistake on my process?
Call 1-800-869-3557 as soon as possible and tell them what you entered incorrectly. If you have not yet been approved, they may be able to correct it before the review is complete. If you have already been approved, you can update your information by logging into your Wells Fargo account online.