Change your password through the Wells Fargo website or mobile app in under five minutes

You can reset your Wells Fargo password yourself without calling customer service. The process takes about three minutes on the website or app, and your new password becomes active when ready. You will need your current password to make the change, or you can use the "Forgot Password" option if you do not remember it.

Wells Fargo requires passwords to be at least 8 characters long and include uppercase letters, lowercase letters, numbers, and special characters (like ! @ # $ % ^ & *). The system will not let you reuse any of your last five passwords.

Key Takeaways

  • Log into your Wells Fargo account on wellsfargo.com or the mobile app, then go to Settings to change your password when ready.
  • Your new password must contain at least 8 characters with uppercase, lowercase, numbers, and a special character.
  • If you forget your current password, use the "Forgot Password" link on the login page instead of trying to change it from within your account.
  • Your new password takes effect right away, and you will be logged out of all other sessions for security reasons.
  • If you cannot reset your password online, call Wells Fargo at 1-800-869-3557 to speak with someone who can help.

Steps to change your password on the website

Start by going to wellsfargo.com and logging in with your current username and password. Once you are in your account, look for the Settings option, usually found in the upper right corner or in a menu labeled "Profile" or "Account Settings."

Click on "Change Password" or "Security Settings." Wells Fargo will ask you to enter your current password first, then type your new password twice to confirm it matches. The system will check that your new password meets the length and character requirements before you can save it.

After you submit the change, you will see a confirmation message. Wells Fargo will log you out of your account and any other devices where you were signed in. Log back in with your new password to make sure it worked.

Steps to change your password on the mobile app

Open the Wells Fargo mobile app and log in. Tap the menu icon (three horizontal lines) at the bottom right of the screen, then select "Settings."

Look for "Security" or "Change Password" in the Settings menu. Tap it, and the app will ask for your current password. Enter it, then type your new password twice. The app will tell you if your password does not meet the requirements before you can save it.

Once you confirm the change, you will be logged out. The new password takes effect when ready, and you can log back in right away.

What to do if you forgot your password

Go to wellsfargo.com and click "Forgot Password" on the login page. Wells Fargo will ask you to enter your username or the email address tied to your account.

You will then choose how to receive a password reset link: by email or by text message to the phone number on file. Click the link in the email or text, and Wells Fargo will take you to a page where you can create a new password. This new password must still meet the same requirements (8 characters, uppercase, lowercase, numbers, special character).

The reset link usually works for 24 hours. If it expires, go back to the "Forgot Password" page and request a new one.

Why Wells Fargo logs you out after a password change

When you change your password, Wells Fargo automatically logs you out of all devices and browsers where you were signed in. This is a security measure to make sure that if someone else had access to your account, they lose it as soon as you change the password.

You will need to log back in on each device using your new password. This usually takes less than a minute per device. If you see yourself still logged in somewhere after changing your password, log out manually and then log back in with the new password.

What to do if you cannot change your password online

If the website or app will not let you change your password, or if you get an error message, try clearing your browser cache and cookies, then log in again. If that does not work, try a different browser or device.

If you still cannot change your password after trying these steps, call Wells Fargo Customer Service at 1-800-869-3557. Have your account number and a form of identification ready. A representative can reset your password over the phone and walk you through setting a new one.

Frequently Asked Questions

Can I change my password on a shared computer?

Yes, but make sure to log out completely when you are done. After you change your password, Wells Fargo logs you out of that device automatically. If you are on a shared computer, clear your browser history and cookies after logging out for extra security.

What happens if I use a password I have used before?

Wells Fargo will not let you save it. The system blocks your last five passwords to prevent reuse. If you try to use an old password, you will see an error message telling you to choose a different one.

How often should I change my Wells Fargo password?

Wells Fargo does not require you to change your password on a set schedule. Change it if you think someone else knows it, if you used it on another website that was hacked, or if you have not changed it in over a year.

Will changing my password affect my online bill pay or transfers?

No. Your bill pay and transfer settings stay the same. You will just need to log in with your new password the next time you use those features.