Wells Fargo branches are usually closed on Black Friday
Most Wells Fargo branches close on Black Friday because it is a federal holiday observed by banks. The day after Thanksgiving falls under the same holiday schedule as Christmas and New Year's Day — your branch will not be staffed, and you cannot visit in person.
However, you can still access your account through Wells Fargo's digital channels. Online banking, the mobile app, and ATMs work on Black Friday the same way they work any other day. If you need to deposit a check, transfer money, or check your balance, you can do all of that without visiting a branch.
Some Wells Fargo locations in shopping centers or malls may have different hours because they operate under a lease agreement with the mall. Call your specific branch before Black Friday to confirm whether it will be open, since a small number of branches in high-traffic retail areas sometimes stay open on this day.
Key Takeaways
- Most Wells Fargo branches close on Black Friday and do not open for in-person banking.
- You can use online banking, the mobile app, and ATMs on Black Friday without any interruption.
- A few Wells Fargo branches in shopping malls may stay open; call your branch directly to check.
- If you need to speak with someone, Wells Fargo customer service is available by phone on Black Friday.
How to find your branch's Black Friday hours
The fastest way to check is to visit Wells Fargo's branch locator on their website. Enter your zip code or address, and the locator will show you the specific hours for your nearest branch. Black Friday hours appear in the same place as regular hours.
You can also call your branch directly. The phone number is listed in the branch locator, and even though the branch itself is closed, the voicemail will often tell you holiday hours. If you are unsure which branch is closest to you, call Wells Fargo's main customer service line at 1-800-869-3557 and ask them to confirm the hours for your location.
What you can do on Black Friday without visiting a branch
Wells Fargo's digital services run 24 hours a day, including Black Friday. You can log into your account online or through the mobile app to transfer money between accounts, pay bills, deposit checks using mobile check deposit, and review your transactions.
ATMs are also available on Black Friday. You can withdraw cash, deposit checks, and check your balance at any Wells Fargo ATM or at ATMs in the Allpoint network, which includes thousands of machines outside Wells Fargo branches.
If you need to speak with a representative, Wells Fargo's phone lines are staffed on Black Friday. Call 1-800-869-3557 for general customer service. Wait times may be longer than usual because fewer staff members are working, but the line is open.
What requires an in-person visit
Some banking tasks still need a branch visit, and Black Friday closure means you will have to wait until Saturday or the following Monday. These include opening a new account in person, getting a cashier's check, ordering a new debit card in an emergency, or discussing a loan process face-to-face.
If you need one of these services and cannot wait until the branch reopens, call customer service to see whether any of it can be handled by phone or mail. For example, you can sometimes order a replacement debit card by phone and have it shipped to you, though it takes longer than getting one at a branch.
Planning ahead for the holiday weekend
If you know you will need cash or want to deposit a check before Black Friday, visit your branch on Wednesday or Thursday. This gives you time to handle in-person tasks before the holiday closes branches for the day.
If you are traveling over the Thanksgiving weekend, use mobile check deposit to handle any checks you receive. Take a photo of both sides of the check through the Wells Fargo app, and the deposit posts to your account within one business day. This way you do not have to find a branch while you are away from home.
Saturday and Monday hours after Black Friday
Wells Fargo branches reopen on Saturday with regular weekend hours, which vary by location. Most branches are open Saturday morning and early afternoon, though some are closed on Saturday entirely. Check the branch locator to see your location's Saturday schedule.
Monday after Black Friday is a regular business day, and all branches return to their normal weekday hours. If you cannot handle something on Saturday, Monday is your next chance to visit in person.
Frequently Asked Questions
Can I use my Wells Fargo debit card on Black Friday?
Yes. Your debit card works at stores, ATMs, and online on Black Friday. The bank closure only affects in-person branch services, not your ability to spend or withdraw money.
Will my direct deposit go through on Black Friday?
Direct deposits scheduled for Black Friday may post a day late because the bank is closed. If your paycheck normally arrives on Friday and Black Friday falls on that day, check with your employer about whether the deposit will come Thursday instead.
What if I need to report a lost or stolen card on Black Friday?
Call Wells Fargo's fraud line at 1-800-869-3557 when ready. The line is staffed on Black Friday, and they can freeze your card right away to prevent unauthorized charges. You do not have to wait until Saturday.
Can I deposit a check at a Wells Fargo ATM on Black Friday?
Yes. ATMs that accept check deposits work on Black Friday. You can also use mobile check deposit through the app if you prefer not to visit an ATM.