Yes, you can change your Klarna payment date, but only before your payment is due
Klarna lets you move a payment to a later date through the app or website, but the window to do this closes once the due date arrives. If you reschedule before the important date, the new date replaces the original one. If you miss the due date, you cannot reschedule — you will need to pay the overdue amount first, then contact Klarna support to discuss what comes next.
The process takes about two minutes and shows you the new due date before you confirm. You do not need to call anyone or wait for approval. The change applies only to that single payment, not to future ones.
Key Takeaways
- You can reschedule a Klarna payment only before its due date passes; after that, the payment is overdue and rescheduling is not an option.
- The reschedule option lives in the Klarna app under "Payments" or on the website under your order details, and you can move the date forward by several days or weeks depending on your account.
- Rescheduling one payment does not change the dates of other payments in the same order or future orders.
- If you reschedule repeatedly or frequently miss due dates, Klarna may restrict your account or flag you for review.
Where to find the reschedule option in the Klarna app
Open the Klarna app and go to the "Payments" tab at the bottom. You will see a list of all your upcoming and past payments. Find the payment you want to move and tap it. If the due date has not passed, you will see a "Reschedule" or "Change due date" button — the exact wording varies by region and app version.
Tap that button and Klarna will show you available dates. These dates are usually between a few days and several weeks out, depending on your account history and the original purchase amount. Select the new date and confirm. The app will show you the updated payment schedule right away.
How to reschedule on the Klarna website
Log into your Klarna account at klarna.com and click "Purchases" or "Orders." Find the order containing the payment you want to move. Click into that order and look for "Manage payment" or "Payment details." You should see the same reschedule option that appears in the app.
The website version works the same way: select a new date from the available options and confirm. You will receive a confirmation email with your new due date. If you do not see a reschedule button, the due date has already passed and you will need to pay the overdue amount before Klarna will let you reschedule future payments on that order.
What happens if you reschedule multiple times
Klarna tracks how often you move payment dates. Rescheduling once or twice is normal and does not affect your account. However, if you reschedule the same payment more than once, or if you reschedule payments across multiple orders in a short period, Klarna may flag your account for review.
Repeated rescheduling can result in Klarna reducing your credit limit, requiring you to pay in full instead of splitting purchases into installments, or temporarily suspending your account. The exact threshold varies, but the pattern Klarna watches for is consistent late or delayed payments, not the act of rescheduling itself.
Why you might not see the reschedule option
The reschedule button disappears once the due date passes. If you are looking at a payment that is already overdue, you will not see the option to move it. You must pay the overdue balance first. After you pay, you can contact Klarna support to ask about rescheduling other payments on the same order, though this is handled case-by-case.
You also will not see the reschedule option if your account is under review, if you have missed multiple payments, or if Klarna has restricted your account. In these situations, you will need to speak with Klarna support directly. The support team can be reached through the app, the website, or by phone — the contact method is listed in your account settings.
The difference between rescheduling and paying late
Rescheduling before the due date is not the same as paying late. When you reschedule, you are moving the date forward while it is still on time. This does not damage your payment history or credit score. Klarna reports the new due date to credit bureaus, and as long as you pay by that new date, there is no negative mark.
Paying after the due date has passed, even by one day, is a late payment. This can show up on your credit report and may lower your credit score. If you realize you cannot pay by the original due date, reschedule before that date arrives. If you miss the date, pay as soon as you can and then contact Klarna to discuss your options.
What to do if you cannot reschedule far enough ahead
If the available reschedule dates do not give you enough time, you have two options. First, you can pay part of the balance early. Klarna lets you make partial payments at any time, which reduces what you owe on the next due date. This does not reschedule the payment, but it can make the due amount more manageable.
Second, you can contact Klarna support before the due date and explain your situation. Support cannot reschedule beyond the standard window, but they can sometimes work with you on a one-time basis if you have a good payment history. The sooner you reach out, the more options they have. Waiting until after the due date passes closes off most paths forward.
Frequently Asked Questions
Can I reschedule a payment that is already overdue?
No. Once a payment is overdue, the reschedule option is no longer available in the app or website. You must pay the overdue amount first. After you pay, you can contact Klarna support to discuss rescheduling other payments on the same order, but this is not may provide.
Does rescheduling a payment hurt my credit score?
No. Rescheduling before the due date does not affect your credit. Klarna reports the new due date to credit bureaus, and paying by that new date counts as on-time. Only payments that are late — made after the due date — can hurt your score.
How many times can I reschedule the same payment?
You can reschedule once or twice without issue. Rescheduling the same payment more than once, or rescheduling multiple payments across different orders in a short period, may trigger a review of your account. Klarna may then reduce your credit limit or restrict your account.
What if Klarna will not let me reschedule?
If the reschedule button does not appear, either the due date has passed or your account is under review. Check the due date first. If it has not passed and you still do not see the option, contact Klarna support through the app or website. They can tell you why the option is unavailable and what you can do instead.
Can I reschedule a payment to a specific date I choose?
No. Klarna shows you a list of available dates, and you choose from those options. You cannot pick an arbitrary date. The available dates are usually spread across several weeks, so you should find one that works for you within that range.