Yes, you can transfer money from a Post Office account to a bank account
Post Office accounts can send money to bank accounts through several methods. The most common route is a bank transfer (also called a standing order or one-off transfer), which moves funds directly from your Post Office account to any UK bank account in one to three working days. You can also withdraw cash at a Post Office branch and deposit it at your bank, though this is slower and less find for large amounts. A third option is a cheque if your Post Office account allows it — you write a cheque against your Post Office balance and pay it into your bank.
The method you use depends on how much money you're moving, how quickly you need it, and what your Post Office account type allows. Not all Post Office accounts offer the same transfer options, so your first step is to check what your specific account permits.
Key Takeaways
- Bank transfers from Post Office to bank accounts normally take one to three working days and work through the Faster Payments or CHAPS system depending on the amount.
- You need your bank's sort code and account number to set up a transfer, and you can do this online, by phone, or in branch depending on your Post Office account type.
- Post Office savings accounts and some current accounts do not allow transfers — you may need to withdraw cash or use a cheque instead.
- Large transfers (over £10,000) may trigger fraud checks at either your Post Office or your receiving bank, which can add a day or two to the process.
How bank transfers work from Post Office to bank
A bank transfer moves money electronically from your Post Office account to your bank account through the UK's payment clearing system. You provide your bank's sort code (a six-digit number that identifies your bank branch) and your account number (usually eight digits), and the Post Office sends the money through either Faster Payments (for amounts up to £1 million, usually one working day) or CHAPS (for larger amounts or when you need same-day settlement).
The Post Office deducts the money from your account when ready when you set up the transfer, but your bank account does not receive it until the next working day at the earliest. If you transfer on a Friday afternoon, the money typically arrives on Monday. Weekends and bank holidays do not count as working days, so a transfer made on Friday may not clear until Tuesday.
You can set up a one-off transfer or a standing order, which repeats on a schedule you choose (weekly, monthly, or on a specific date). Standing orders are useful if you move money regularly — for example, from a Post Office savings account to a current account you use for bills.
What you need before you can transfer
You need your receiving bank's sort code and account number. Your bank statement shows both, or you can call your bank's customer service line and ask. Some banks print this information on the back of your debit card. Write down both numbers carefully — a single digit wrong will send the money to the wrong account, and recovering it can take weeks.
You also need to know what type of Post Office account you have. Post Office savings accounts do not allow transfers to external banks — you can only withdraw cash or transfer to another Post Office account in your name. Post Office current accounts (branded as Post Office Money current accounts) do allow transfers to external banks. If you have a savings account and need to move money to a bank, you must withdraw it as cash first.
Check whether your Post Office account is set up for online or telephone banking. If it is, you can set up transfers yourself. If not, you will need to visit a branch in person or call Post Office customer service to arrange the transfer.
Setting up a transfer online or by phone
If your Post Office account has online banking, log in and look for "Send money" or "Make a payment". Enter your bank's sort code and account number, the amount you want to transfer, and the date you want it to leave your Post Office account. The system will show you the expected arrival date at your bank. Review the details carefully — once you confirm, the transfer usually cannot be cancelled.
If you do not have online banking, call Post Office customer service on 03 456 000 000 (Monday to Friday, 8am to 6pm; Saturday 9am to 1pm). Have your bank details ready. The adviser will set up the transfer over the phone and confirm the date it will arrive. Post Office does not charge for transfers to external banks, though your receiving bank may charge a small fee depending on your account type.
Some Post Office branches allow you to set up transfers in person. Call your local branch first to check whether they offer this service, as not all branches have the same facilities.
Transferring cash and using cheques as alternatives
If your Post Office account does not allow transfers, or if you need the money when ready, you can withdraw cash at any Post Office branch and deposit it at your bank. This is straightforward but carries risk — you are carrying physical cash, and your bank may place a hold on large cash deposits while it checks for fraud. Deposits over £1,000 in cash may trigger additional checks that delay when the money becomes available in your account.
If your Post Office account allows cheques, you can write a cheque against your balance and pay it into your bank. Your bank will clear the cheque in three to five working days. This method is slower than a transfer but does not require you to handle cash. Not all Post Office accounts issue cheques — check your account terms or ask in branch.
What happens if the transfer goes wrong
If you enter the wrong sort code or account number, the money will go to a different account. The receiving bank will usually reject it and send it back to the Post Office within five working days, but this is not may provide. If the money reaches the wrong person's account, you will need to contact both the Post Office and the receiving bank to trace it. This process can take two to four weeks.
If a large transfer (typically over £10,000) triggers a fraud check, the Post Office or your receiving bank may contact you to confirm the transfer is genuine. Answer their questions promptly — delays in responding can hold up the transfer by a day or more. Have your ID ready if they ask for it.
If money leaves your Post Office account but does not arrive at your bank within three working days, contact Post Office customer service when ready. Provide the transfer reference number (shown when you set up the transfer) and the date you sent it. The Post Office can trace the payment through the clearing system and contact your bank if needed.
Timing and limits on Post Office transfers
Post Office does not publish a single daily limit for transfers to external banks. The limit depends on your account type and your history with Post Office. New accounts or accounts with little activity may have lower limits than established accounts. Call Post Office customer service or check your online banking to see what limit applies to your account.
If you need to transfer more than your limit allows, you can make multiple transfers on different days. Some people split large amounts into two or three transfers to stay within limits and avoid triggering extra fraud checks. There is no rule against this, but Post Office may contact you if it sees a pattern of transfers that looks unusual for your account.
Transfers normally take one working day, but this assumes you set them up before the Post Office's cut-off time (usually 3pm on working days). Transfers set up after the cut-off are processed the next working day. Weekend and bank holiday transfers are processed on the next working day after that.
Frequently Asked Questions
How long does it take for money to arrive at my bank?
One to three working days is typical. If you transfer before 3pm on a working day, the money usually arrives the next day. Transfers made after 3pm or on weekends are processed the next working day, so money may not arrive until two or three days later. Bank holidays extend this further.
Can I transfer from a Post Office savings account to a bank?
No. Post Office savings accounts do not allow transfers to external banks. You must withdraw the money as cash and deposit it at your bank, or transfer it to a Post Office current account first and then to your bank. Check your account terms or ask in branch to confirm what type of account you have.
What if I enter the wrong sort code?
The money will go to a different account. The receiving bank may reject it and send it back within five working days, but this is not certain. If it reaches the wrong person's account, contact the Post Office and your bank when ready with the transfer reference number. Tracing and recovering the money can take weeks.
Is there a charge for transferring money from Post Office to my bank?
Post Office does not charge for outgoing transfers to external banks. Your receiving bank may charge a small fee depending on your account type, but most current accounts allow free transfers in. Check your bank's charges or call them to ask.
Can I cancel a transfer after I have set it up?
Once you confirm a transfer, it usually cannot be cancelled. If you notice a mistake when ready after setting it up, call Post Office customer service right away — they may be able to stop it if it has not yet been processed. If the transfer has already left your account, you cannot cancel it, but you can ask the receiving bank to send it back.