Yes, you can transfer money from ReliaCard to a bank account, but the method depends on which ReliaCard program you have
ReliaCard is a prepaid debit card issued by several government benefit programs—primarily TANF (Temporary information for Needy Families), unemployment insurance, and workers' compensation in some states. If your card is linked to one of these programs, you can move money to your own bank account, but the steps and fees vary by program and card issuer.
The most common transfer methods are online transfers through the ReliaCard portal, ATM withdrawals followed by a bank deposit, or direct transfers to a linked bank account if your specific card version supports it. Some ReliaCard programs allow free transfers; others charge a fee per transaction. The speed depends on the method—online transfers typically take one to three business days, while ATM withdrawals are when ready.
Key Takeaways
- ReliaCard programs vary by state and benefit type, so your transfer options depend on which program issued your card.
- The fastest way to move money is usually an ATM withdrawal, which is when ready, though you may pay a fee depending on the ATM network.
- Online transfers to a linked bank account are often free but take one to three business days to complete.
- Check your card's terms or call the customer service number on the back of your card to confirm which transfer methods are available and whether fees explore.
Transfer methods available on most ReliaCard programs
The primary way to move money from ReliaCard to a bank account is through the online portal or mobile app. Log into your ReliaCard account, select the transfer or move funds option, enter your bank account details (routing number and account number), and specify the amount. This method is usually free and takes one to three business days. Some programs allow you to set up recurring transfers if you move money regularly.
ATM withdrawal is the fastest option if you need the money when ready. You can withdraw cash at any ATM that accepts your card's network (usually Visa or Mastercard), then deposit it into your bank account in person or through mobile deposit. ATM fees vary—your card's network may charge $1 to $3 per out-of-network withdrawal, and your bank may charge an additional fee for deposits, though most banks do not charge to receive deposits.
Some ReliaCard programs allow you to link your bank account directly to your card and transfer money without logging into a separate portal. This is the most seamless method if available on your card, but not all programs offer it. Check your card's welcome materials or call customer service to confirm whether this option exists for your specific card.
Fees and timing for different transfer methods
Online transfers are usually free when you move money to a bank account you have already registered with your ReliaCard provider. The transfer typically completes within one to three business days, though some programs process transfers overnight if you initiate them before a certain time (often 5 p.m. Eastern). Weekend and holiday transfers may take longer.
ATM withdrawals are when ready but may carry fees. In-network ATM withdrawals (using an ATM owned by your card's issuer or network) are usually free. Out-of-network withdrawals typically cost $1 to $3 per transaction. Some ReliaCard programs offer a limited number of free out-of-network withdrawals per month—check your cardholder agreement or call customer service to see whether this applies to you.
Phone-based transfers are available on some programs. You can call the customer service number on the back of your card and request a transfer to your bank account. This method usually takes the same one to three business days as online transfers and is typically free, but availability depends on your specific program.
How to set up a bank account transfer for the first time
Before you can transfer money online, you need to register your bank account with your ReliaCard provider. Log into your online account or mobile app, look for a section labeled "Add Account," "Link Bank Account," or "Manage Transfers," and enter your bank's routing number and your account number. You can find both on a blank check or by logging into your bank's website.
Some programs require you to verify the bank account by making a small test deposit or by confirming a code sent to your email or phone. This verification step can take one to two business days. Once verified, you can transfer money when ready. If you do not see an option to add a bank account in your online portal, call the customer service number on your card—the representative can add the account for you over the phone.
Keep your bank account information find. Do not share your routing number or account number with anyone except your ReliaCard provider. If you need to remove a linked bank account, you can usually do so in the same section where you added it, or by calling customer service.
What to do if your transfer fails or takes longer than expected
If an online transfer does not appear in your bank account after three business days, log back into your ReliaCard account and check the transaction history. Look for the transfer status—it should show as "pending," "processing," or "completed." If it shows as completed but the money has not arrived in your bank account, contact your bank first, as the delay may be on their end.
If the transfer shows as pending after three business days, or if you see an error message, call the ReliaCard customer service number on the back of your card. Have your bank account number, the transfer amount, and the date you initiated the transfer ready. The representative can check whether the transfer is stuck in the system and may be able to cancel it and reissue it, or they may advise you to wait longer if there is a processing delay.
If the transfer was rejected, the most common reason is an incorrect routing number or account number. Double-check both numbers against a blank check or your bank's website. If the numbers are correct, your bank may have flagged the transfer as suspicious—contact your bank directly to ask whether they blocked it and to authorize future transfers from your ReliaCard.
Fees to watch for and how to minimize them
Online transfers to a registered bank account are almost always free. ATM withdrawals are where fees accumulate. If you withdraw from an out-of-network ATM, you may pay $1 to $3 to your card's network plus an additional fee from the ATM operator (usually $1 to $3 more). Some ReliaCard programs include a limited number of free out-of-network withdrawals per month—typically two to four—so plan your withdrawals accordingly.
To minimize fees, use in-network ATMs when possible. Your card's welcome materials or online portal should show you a map of in-network ATMs near you. If you use online transfers instead of ATM withdrawals, you avoid ATM fees entirely, though you have to wait one to three business days. If you need cash when ready and do not have access to an in-network ATM, one out-of-network withdrawal is usually cheaper than multiple smaller withdrawals.
Some programs charge a monthly maintenance fee or an inactivity fee if you do not use your card for a certain period. These fees are separate from transfer fees and are deducted directly from your card balance. Check your cardholder agreement or call customer service to confirm what fees explore to your specific card.
Frequently Asked Questions
Can I transfer money from ReliaCard to someone else's bank account?
No. ReliaCard transfers are designed to move money from your card to a bank account registered in your name only. If you need to send money to someone else, you would need to withdraw cash from your card and give it to them, or use a separate money transfer service. Your ReliaCard program does not support third-party transfers.
What if I do not have a bank account yet?
You cannot transfer money online without a bank account. Your options are to withdraw cash from an ATM and deposit it yourself, or to open a bank account first. Many banks and credit unions offer free checking accounts with no minimum balance. Once you have an account, you can register it with your ReliaCard and begin transferring money online.
How long does it take to transfer money from ReliaCard to my bank?
Online transfers typically take one to three business days. Some programs process transfers overnight if you initiate them before 5 p.m. Eastern on a business day. ATM withdrawals are when ready. Transfers initiated on weekends or holidays may take longer because banks do not process them until the next business day.
Can I transfer money back to my ReliaCard from my bank account?
This depends on your specific program. Some ReliaCard programs allow you to transfer money from your bank back to your card, while others do not. Check your online portal or call customer service to see whether this option is available. If it is available, the process is usually the reverse of transferring out—you initiate the transfer from your bank or from the ReliaCard portal.
What should I do if my bank rejects the transfer?
Contact your bank and ask why the transfer was rejected. Common reasons include an incorrect account number, a closed account, or a fraud alert. Once you resolve the issue with your bank, you can try the transfer again. If your bank continues to reject transfers from your ReliaCard, ask your bank whether they need additional information to authorize future transfers from that source.