Most major banks no longer have coin machines for customers
The short answer: Chase, Bank of America, Wells Fargo, and most other national banks have removed coin-counting machines from their branches over the past decade. If you have a large amount of coins to convert to bills or deposit, your bank branch probably cannot do it anymore.
Banks stopped offering this service because coin machines are expensive to maintain, take up floor space, and require regular servicing. The shift happened gradually between 2010 and 2020, with most major institutions phasing them out completely by now. Some regional banks and credit unions still have them, but you cannot count on it.
Your actual options are narrower than they used to be, and they depend on what you want to do with the coins—deposit them, exchange them for cash, or get rid of them entirely.
Key Takeaways
- Chase, Bank of America, Wells Fargo, and Citibank removed coin machines from most or all branches and do not count coins for non-customers.
- Some credit unions and smaller regional banks still have coin machines, but availability varies by location and you should call ahead to confirm.
- Coinstar machines at grocery stores and retailers charge a percentage fee (typically 10.9%) but work without a bank account.
- If you have a bank account, depositing coins directly at the teller window is free but only works at branches that still accept loose coins.
- Coin rolls sold at hardware stores let you sort and wrap coins yourself, then deposit or exchange them at any bank.
What to do if your bank no longer has a coin machine
Call your branch directly and ask whether they accept loose coins at the teller window for deposit. Some banks still allow this even though they removed the machines—a teller can count coins by hand or run them through a back-office counter. This is free if you have an account there, and it takes longer than a machine would, but it works.
If your branch will not accept loose coins, ask whether any other branches in your area still do. Larger branches and downtown locations are more likely to have the staff and equipment to handle it. Some banks have consolidated this service to one or two branches per region.
If no branch near you accepts loose coins, you have three remaining paths: use a Coinstar machine, roll the coins yourself, or find a credit union or smaller bank that still has a machine.
Coinstar machines: the fastest option with a fee
Coinstar operates coin-counting kiosks in most grocery stores, Walmart locations, and some pharmacies. You dump your coins in, the machine counts them, and you get a receipt. The fee is typically 10.9% of the total—so $100 in coins costs you $10.90.
You have two choices at the end: take a Coinstar voucher (which has no fee) and exchange it for cash or store credit at that retailer, or get cash directly from the machine (which triggers the fee). If you shop at that store anyway, the voucher option makes sense. If you do not, paying the fee for cash is usually faster than driving to a bank.
Find a Coinstar machine near you by visiting their website and entering your zip code. The map shows locations, hours, and which retailers have them. Most are available during store hours, and some are in 24-hour locations.
Rolling coins yourself and depositing them
Coin rolls are paper sleeves sized for each denomination—pennies, nickels, dimes, quarters. You can buy them at any hardware store, dollar store, or online for a few dollars per pack. Sort your coins by type, roll them, and take them to any bank branch.
Most banks will accept rolled coins from customers without a fee, even if they will not accept loose coins. The rolls make them easier to handle and count. This takes time if you have a lot of coins, but it costs nothing and works at nearly every bank.
Some banks will also exchange rolled coins for cash even if you do not have an account, though they may ask to see ID. Call ahead to confirm the branch's policy before you show up with 50 rolls of quarters.
Credit unions and regional banks that may still have machines
Smaller financial institutions have been slower to remove coin machines, partly because they serve communities where cash and coins are still common. Your local credit union is worth calling—many still have machines or will count coins by hand at the teller window.
Regional banks like Ally, USAA, and some community banks also keep machines at certain locations. There is no comprehensive list because availability changes as branches close or upgrade equipment. The only way to know is to call the specific branch you want to visit.
If you are a member of a credit union, start there. If not, ask whether you can use their services as a non-member—some allow it for a small fee, and some do not allow it at all.
What banks will not do anymore
Do not expect any major bank to count coins for someone without an account. Chase, Bank of America, Wells Fargo, and Citibank have policies against this, even at branches that still have machines (which is rare). If you do not bank there, they will direct you to Coinstar or tell you to roll the coins yourself.
Do not assume a branch has a machine just because the bank is large. Many Chase branches have removed them entirely, and the same is true for Bank of America and Wells Fargo. Location matters—a downtown branch is more likely to have one than a suburban one, but even that is not may provide.
Do not expect to deposit coins without a bank account anywhere except Coinstar. Most banks require you to be a customer to use their services, including coin counting.
Comparing your options side by side
| Option | Cost | Speed | Requires Account | Availability |
|---|---|---|---|---|
| Bank teller (loose coins) | Free | 10–15 minutes | Yes | Some branches only |
| Bank teller (rolled coins) | Free | 5–10 minutes | Usually yes | Most branches |
| Coinstar machine | 10.9% fee | 5 minutes | No | Grocery stores, Walmart, pharmacies |
| Credit union machine | Free | 5 minutes | Varies by location | Some credit unions |
| Roll coins yourself | $2–5 for rolls | 30 minutes–2 hours | No | Anywhere with coin rolls |
Frequently Asked Questions
Can I deposit coins at a bank I do not have an account with?
Most banks will not count or accept coins from non-customers. Your best option is Coinstar, which charges a fee but does not require an account. Some credit unions may make exceptions, so it is worth calling your local branch to ask.
Do any Chase or Bank of America branches still have coin machines?
Chase and Bank of America have removed coin machines from nearly all branches. A few older locations might still have them, but you cannot count on it. Call your specific branch to ask, or use rolled coins or Coinstar instead.
What if I have a huge amount of coins—like $500 worth?
Rolled coins work best for large amounts because you can deposit them directly at your bank for free. Rolling takes time, but it avoids the Coinstar fee. If you do not want to roll them, Coinstar will process any amount, but you will pay 10.9% of the total.
Can I exchange coins for cash without depositing them in a bank?
Coinstar gives you cash directly (minus the fee), and some banks will exchange rolled coins for cash even without an account. Call ahead to confirm. Otherwise, you have to deposit the coins first and then withdraw cash.
Where do I buy coin rolls?
Hardware stores, dollar stores, Walmart, and online retailers like Amazon all sell coin rolls. A pack of 50 rolls (mixed denominations) costs $3–5. You can also ask your bank for free rolls if you have an account there.