Bank of Hawaii does offer checkbook services, but the details depend on your account type
Bank of Hawaii provides checks for most of its checking accounts, though not every account comes with them automatically. When you open a checking account, you can request checks during the account setup process or order them later through your online banking portal, by phone, or in person at a branch. The bank does not charge a separate fee for standard checks on most accounts — the cost is built into your monthly maintenance fee or waived entirely if you meet certain balance requirements.
The process is straightforward, but the timeline matters. Initial checks typically arrive within 7 to 10 business days after you order them. If you need checks sooner, Bank of Hawaii offers expedited delivery for an additional fee, though this is not the fastest option available if you are in an urgent situation.
Key Takeaways
- Bank of Hawaii includes check-ordering services with most checking accounts, and you can request checks when you open the account or anytime afterward.
- Standard checks arrive in 7 to 10 business days at no extra charge on most accounts, while expedited delivery costs more but arrives faster.
- You can order checks online through your Bank of Hawaii account, by calling customer service, or by visiting a branch in person.
- If you need checks when ready, temporary checks or a debit card may work for your when ready needs while you wait for printed checks to arrive.
How to order checks from Bank of Hawaii
The easiest way to order checks is through your online banking account. Log in, navigate to the account services or checks section, and follow the prompts to select your check style and quantity. You will see the delivery timeline and any associated costs before you confirm the order.
If you prefer not to use online banking, call Bank of Hawaii's customer service line and a representative can process your order over the phone. You can also visit any Bank of Hawaii branch and request checks in person. When you order, you will choose from standard check designs and decide how many you want — most people order 100 or 200 checks at a time, though you can order smaller quantities.
Check fees and what accounts include them
Bank of Hawaii does not charge a separate fee for ordering standard checks on most checking accounts. The cost of checks is typically included in your monthly account maintenance fee, or the fee is waived if you maintain a minimum balance or set up direct deposit. This means you are not paying extra per order — you pay once a month for the account itself.
Expedited delivery, specialty check designs, and rush orders do carry additional charges. If you want checks faster than the standard 7 to 10 business days, ask about the expedited fee when you place your order. Some accounts, like basic savings accounts or money market accounts, may not include check-writing privileges at all, so confirm your account type before ordering.
What to do if you need checks right away
If you cannot wait 7 to 10 days for printed checks, Bank of Hawaii offers temporary checks that you can use when ready. These are printed at the branch and work like regular checks for most transactions. Ask a teller for temporary checks when you visit a branch, and they can usually provide them the same day.
Another option is to use your debit card or set up bill pay through your online banking account. Bill pay lets you pay bills directly from your account without writing a check, and it reaches the recipient within a few business days. For payments to individuals, you can use a mobile payment app or transfer money directly if you have their account information.
Reordering checks and managing your account
Once you have ordered checks once, reordering is straightforward. Bank of Hawaii remembers your check style and account information, so subsequent orders take just a few clicks online or a quick phone call. You do not need to wait until you run out of checks to order more — many people order new checks when they have about 50 left, so they never run short.
If you move or your name changes, contact Bank of Hawaii before ordering new checks so your address and name print correctly. You can update this information online, by phone, or at a branch. If you have already ordered checks with outdated information, call customer service to cancel that order before it ships.
Stopping payment on checks and lost checks
If you lose a check or need to prevent a specific check from being cashed, you can place a stop payment order with Bank of Hawaii. This tells the bank to refuse payment if that check is presented. Stop payments cost a fee (the amount varies) and are usually effective within a few hours, though it is safest to report it as soon as you realize the check is missing.
To place a stop payment, call Bank of Hawaii's customer service line or use your online banking account if that option is available. You will need the check number, the amount, the date you wrote it, and the name of the person or business you wrote it to. The stop payment typically lasts six months, after which it expires and the bank will honor the check if it appears.
Frequently Asked Questions
Can I order checks online if I just opened my account?
Yes. Most new accounts can order checks when ready after opening, either during the account setup process or through online banking once your account is active. If you cannot see the check-ordering option online, call customer service and they can process the order for you.
What if I want a different check design or color?
Bank of Hawaii offers several standard check designs and colors. When you order online or by phone, you will see the available options. Specialty designs or custom checks may take longer to arrive and cost more. Ask about options when you place your order.
Do I have to order checks in person at a branch?
No. You can order checks online or by phone without visiting a branch. However, if you need temporary checks when ready, visiting a branch is the fastest way to get them printed on the spot.
What happens if my checks arrive damaged or with errors?
Contact Bank of Hawaii when ready with photos of the damaged checks or details of the error. The bank will reorder your checks at no charge and expedite the replacement. Do not use damaged checks — report them right away so they can be replaced.
Can I order checks for a joint account?
Yes. Joint account holders can order checks that print both names or just one name, depending on your preference and the bank's options. Discuss this when you place your order so the checks print correctly.