The steps to disconnect Albert from your bank account
To unlink Albert from your bank account, you log into the Albert app, go to Settings, select Connected Accounts, find your bank, and choose Disconnect or Remove. Albert will stop pulling transaction data and making transfers within minutes. Your bank account itself remains open and unaffected—you are only breaking the connection between the app and your account.
The process takes about two minutes. You do not need to contact Albert support or your bank unless something goes wrong during disconnection. Once unlinked, any recurring transfers Albert was making (like savings deposits or loan payments) will stop, so check what was active before you disconnect.
Key Takeaways
- Unlinking Albert happens entirely within the Albert app under Settings and Connected Accounts, with no bank involvement needed.
- Disconnecting Albert stops all automatic transfers and data syncing when ready, but does not close your bank account or affect other apps linked to it.
- Any recurring transfers Albert was making—savings deposits, loan payments, or cash advances—will pause once you unlink, so review active transfers first.
- If the disconnect button does not appear or the process fails, contact Albert support through the app's Help section rather than your bank.
Where to find the disconnect option in Albert
Open the Albert app and tap the menu icon (usually three horizontal lines) in the bottom right or top left corner, depending on your phone. Select Settings from the menu. Look for a section called Connected Accounts, Bank Connections, or Linked Banks—the exact label varies slightly by app version.
Tap on the bank you want to unlink. You will see the account number or last four digits of the account, the date it was connected, and a button labeled Disconnect, Remove, or Unlink. Tap that button. Albert will ask you to confirm the disconnection. Confirm, and the link is broken.
What happens to your money and transfers when you unlink
Your bank account balance does not change. Money already in your account stays there. Albert straightforward loses the ability to see your transactions or move money in or out.
Any recurring transfers Albert was running will stop. If Albert was automatically moving money to a savings goal each week, that stops. If you had an active cash advance or loan from Albert, the repayment transfer stops—you will need to repay through another method or relink Albert later to resume payments. Check your active transfers in the Albert app before you disconnect so you know what will pause.
Reconnecting Albert to the same bank account later
You can relink Albert to the same bank account at any time. Go back to Settings, Connected Accounts, and select your bank. Albert will ask you to log in with your online banking credentials again. The reconnection usually takes a few minutes.
If you had recurring transfers before you unlinked, they do not automatically restart. You will need to set them up again manually. Any savings goals or loan balances you had will still be there in your Albert account, but the automatic transfers will be paused until you turn them back on.
If the disconnect button does not appear or fails
Sometimes the Disconnect option is hidden or the button does not respond. First, try closing the Albert app completely and reopening it. Go back to Settings and Connected Accounts. If the button still does not appear, your account may be in a state where Albert is processing a transfer or there is a temporary sync issue.
Open the Help or Support section within the Albert app and describe what you see. Albert support can force a disconnection on their end if the app button is not working. Do not contact your bank—they cannot disconnect Albert from your account. The disconnection must happen through Albert's system.
Unlinking Albert does not affect other apps or services
If you have linked your bank account to other apps—Mint, YNAB, PayPal, or anything else—unlinking Albert does not touch those connections. Each app maintains its own separate link to your bank. Disconnecting Albert only breaks that one connection.
Your bank account login credentials do not change. Your online banking access is not affected. You can still log into your bank's website or app directly, and you can link your account to other services whenever you want.
Frequently Asked Questions
Will unlinking Albert close my bank account?
No. Unlinking Albert only disconnects the app from your account. Your bank account remains open and active. All your money stays in the account. You can still access it through your bank's website or app.
What happens to my Albert savings goals when I unlink?
Your savings goals and any money you have already saved stay in your Albert account. The automatic transfers that were feeding those goals will stop. If you relink Albert later, you can restart those transfers manually.
Do I need to tell my bank I am unlinking Albert?
No. Your bank does not need to know. Unlinking happens entirely through the Albert app. Your bank will straightforward stop seeing requests from Albert to access your account.
Can I unlink Albert from one bank but keep it linked to another?
Yes. If you have multiple bank accounts linked to Albert, you can disconnect one while keeping the others connected. Go to Connected Accounts and disconnect only the bank you want to remove.
What if Albert is still trying to make a transfer when I unlink?
If a transfer is in progress, wait for it to complete before unlinking. If you unlink while a transfer is pending, that transfer may fail. Check your pending transfers in the app before you disconnect.