BB&T is now Truist Financial Corporation

BB&T Bank no longer exists as a separate institution. In December 2019, BB&T Corporation and SunTrust Banks merged to form Truist Financial Corporation. If you have an account that was with BB&T, it is now a Truist account. The merger combined two of the largest regional banks in the United States into a single entity with branches across the Southeast, Mid-Atlantic, and parts of the Midwest.

The name change happened gradually. Some branches kept the BB&T name for a transition period, but all accounts and operations moved to the Truist system. If you are looking for information about an old BB&T account, your statements and online banking will now show Truist as the institution.

Key Takeaways

  • BB&T merged with SunTrust in 2019 to become Truist Financial Corporation, so BB&T accounts are now Truist accounts.
  • Truist operates as a full-service regional bank offering checking, savings, loans, and investment services across multiple states.
  • If you held a BB&T account before the merger, your account number and routing number changed to Truist's system.
  • Truist maintains branches in the Southeast, Mid-Atlantic, and parts of the Midwest, with online and mobile banking available nationwide.

What BB&T was before the merger

BB&T stood for Branch Banking and Trust Company. It was founded in 1872 in Wilson, North Carolina, and grew into one of the largest regional banks in the United States. Before the merger, BB&T operated more than 2,000 branches across 15 states and Washington, D.C., serving millions of customers with checking accounts, savings accounts, mortgages, auto loans, and wealth management services.

The bank was known for its regional focus and community presence. It maintained a traditional branch network while also offering online and mobile banking. BB&T competed with other regional banks like SunTrust, Wells Fargo, and Bank of America, though it operated primarily in the Southeast and Mid-Atlantic regions rather than nationwide.

How the merger created Truist

The merger between BB&T and SunTrust was announced in February 2019 and completed in December 2019. The two banks combined their operations, branches, and customer bases into a single institution. Truist became the sixth-largest bank by assets in the United States at the time of the merger.

During the transition, customers of both banks received new debit cards, new account numbers, and new routing numbers. Online banking systems were consolidated into a single platform. Some branch locations were consolidated where the two banks had overlapping coverage in the same towns. The merger was designed to create a stronger regional bank with more resources and a wider geographic footprint than either institution had alone.

What services Truist offers now

Truist provides the same types of accounts and services that BB&T did before the merger. This includes personal checking and savings accounts, money market accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs). The bank also offers mortgages, auto loans, personal loans, and credit cards for consumers.

For business customers, Truist provides business checking and savings accounts, commercial loans, payroll services, and treasury management. Truist also operates a wealth management division that handles investment accounts, financial planning, and trust services. All of these services are available through Truist's branch network, online banking portal, and mobile app.

Where Truist operates

Truist maintains a physical branch network across the Southeast, Mid-Atlantic, and parts of the Midwest. The bank has the largest branch presence in North Carolina, South Carolina, Georgia, Virginia, Maryland, and Florida. It also operates branches in other states including Tennessee, Kentucky, Alabama, and Washington, D.C.

Truist's online and mobile banking services are available to customers nationwide, regardless of whether they live near a branch. Customers can open accounts online, deposit checks through mobile deposit, transfer money, and manage their accounts from anywhere. The bank also operates ATMs throughout its service area and participates in ATM networks that allow customers to withdraw cash at other banks' machines.

How to access your old BB&T account now

If you had a BB&T account before the merger, you can access it through Truist's online banking system or mobile app. Your login credentials may have changed during the transition. You can visit Truist's website or contact a branch to reset your password or set up online access if you have not already done so.

Your account statements will show Truist as the institution, and any automatic payments or direct deposits linked to your old BB&T account will now route through Truist's system. If you need to update your account information with employers, creditors, or other institutions, you will use Truist's routing number rather than BB&T's old routing number. Truist customer service can help you locate the correct routing number for your specific account type.

Frequently Asked Questions

Is my BB&T account still active?

Yes. Your account was automatically converted to a Truist account during the merger. You can access it through Truist's online banking or at any Truist branch. Your account number and routing number changed, so update any automatic payments or direct deposits with the new information.

What is Truist's routing number?

Truist has multiple routing numbers depending on the state and account type. The most common routing number is 061000104 for many regions, but some accounts use different numbers. Check your Truist debit card, statements, or online banking to find the correct routing number for your specific account.

Can I still use my old BB&T debit card?

No. BB&T debit cards stopped working after the merger transition period ended. Truist issued new debit cards to all customers. If you did not receive a new card, contact Truist to request one. You can also use your Truist account for online payments and transfers without a physical card.

Do all BB&T branches still exist?

Most BB&T branches still operate under the Truist name. Some locations were consolidated where Truist and SunTrust had branches in the same area. You can find your nearest Truist branch using the bank's branch locator tool on its website or by calling customer service.