Woodforest National Bank branch hours vary by location, but most branches open at 9 a.m. and close between 5 p.m. and 6 p.m. on weekdays, with shorter Saturday hours and no Sunday service at physical locations.
Woodforest operates inside Walmart stores across the United States, and those in-store branches follow Walmart's operating schedule rather than traditional bank hours. A branch inside a Walmart that closes at 10 p.m. will close the bank at 10 p.m., but a Woodforest branch in a Walmart that closes at 9 p.m. will close the bank at 9 p.m. The only way to know your specific branch's closing time is to call that location directly or check Woodforest's branch locator on their website.
If you need to handle banking outside branch hours, Woodforest offers several alternatives that work around the clock. Understanding which services are available when matters, because some transactions require a teller while others do not.
Key Takeaways
- Woodforest branches close between 5 p.m. and 6 p.m. on weekdays at most locations, but closing time depends entirely on the Walmart store's schedule.
- You can call your specific branch directly or use Woodforest's branch locator tool to confirm hours before you go.
- ATM withdrawals and deposits work 24/7 at Woodforest ATMs, even when the branch is closed.
- Online banking and mobile app transfers are available at any time, and you can set up bill pay without visiting a branch.
- If you need to speak to someone outside branch hours, Woodforest's customer service line operates during extended hours but not around the clock.
How to find your branch's exact closing time
Woodforest's website has a branch locator tool where you can enter your zip code or city and see all nearby locations with their hours. This is the fastest way to confirm whether your nearest branch closes at 5 p.m., 5:30 p.m., 6 p.m., or later. The hours listed are current, though they can change seasonally or if Walmart adjusts store hours.
If the branch locator does not show hours or you want to confirm before making the trip, call the branch directly. The phone number appears in the locator results. A teller can tell you not only closing time but also whether the branch is open on Saturday and what services are available at that specific location—some smaller Woodforest branches do not offer all services.
ATM access when the branch is closed
Woodforest ATMs are available 24 hours a day, seven days a week. You can withdraw cash, deposit checks, and deposit cash at any Woodforest ATM regardless of what time the branch itself is closed. Most Woodforest ATMs are located inside the Walmart where the branch operates, but some standalone ATMs exist in other locations.
Check deposits made at an ATM after business hours typically post the next business day. Cash deposits post when ready to your account. If you need to deposit a large amount of cash or checks and want confirmation from a teller, you will need to visit during branch hours.
Online and mobile banking outside branch hours
Woodforest's online banking portal and mobile app let you transfer money between your own accounts, set up bill payments, check your balance, and review transactions at any time. These services do not depend on branch hours. Transfers between Woodforest accounts are usually when ready, while transfers to accounts at other banks may take one to three business days depending on the receiving bank.
If you need to send money to someone outside your bank, you can set up a bill payment or external transfer through the app or website without calling anyone. You can also use Woodforest's mobile check deposit feature to photograph and deposit checks without visiting a branch or ATM.
Customer service phone hours
Woodforest's customer service line is available Monday through Friday from 7 a.m. to 9 p.m. Eastern Time, and Saturday from 9 a.m. to 5 p.m. Eastern Time. This is longer than branch hours but not 24/7. If you call outside these windows, you will reach an automated system that can handle some requests but will direct you to call back during business hours for complex issues.
For urgent problems that occur on Sunday or after 9 p.m. on weekdays, check whether your issue can be resolved through the mobile app or online banking first. If you have a fraud concern or a card that was declined, the app may let you temporarily lock or unlock your card without speaking to anyone.
What you cannot do outside branch hours
Some transactions require a teller and can only happen during branch hours. These include opening a new account, explore for a loan, ordering a cashier's check, reporting a lost or stolen card in person, or making large cash withdrawals that require verification. If you need one of these services, plan to visit during your branch's open hours.
You can report a lost or stolen card by phone during customer service hours or through the mobile app at any time, which will freeze the card when ready. You can order a replacement card through the app or website, and it will arrive by mail within five to seven business days.
Weekend and holiday hours
Most Woodforest branches are open on Saturday from 9 a.m. to 1 p.m. or 2 p.m., though some locations may have different hours or be closed on Saturday. Very few Woodforest branches are open on Sunday. Holiday hours follow Walmart's schedule, so branches are typically closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
If you know you will need to visit on a weekend, confirm Saturday hours at your specific branch before you go. The branch locator shows weekend hours, or you can call ahead.
Frequently Asked Questions
Can I deposit checks at a Woodforest ATM after the branch closes?
Yes. Woodforest ATMs accept check deposits 24/7. The check will post to your account the next business day. If you need the funds when ready or want a receipt from a teller, you will need to visit during branch hours.
What happens if I need cash and the branch is closed?
Use any Woodforest ATM to withdraw cash at any time. If you need more cash than your daily ATM limit allows, you will have to wait until the branch reopens and withdraw over the counter. Daily ATM withdrawal limits vary by account type—check your account details in the mobile app or online banking.
Can I open a new account outside branch hours?
No. Opening an account requires a teller and must happen during branch hours. You cannot open an account through the website or app. Call your branch to ask about appointment availability if you want to schedule a time to come in.
Does Woodforest have 24/7 customer service?
No. Customer service is available Monday through Friday 7 a.m. to 9 p.m. Eastern Time and Saturday 9 a.m. to 5 p.m. Eastern Time. For urgent issues outside these hours, use the mobile app to lock your card or check your account.
What if my Walmart closes before the bank's listed closing time?
The bank closes when the Walmart closes, regardless of what time the bank's hours say. If Walmart closes at 9 p.m. but the bank says 10 p.m., the bank will close at 9 p.m. Always check your Walmart's hours as well as the bank's hours.