Fifth Third Bank branch hours and closing times

Fifth Third Bank branches typically close at 5 or 6 p.m. on weekdays, though some locations stay open until 7 p.m. Saturday hours are usually 9 a.m. to 1 p.m., and most branches are closed on Sundays. The exact closing time depends on which branch you visit — locations in busy areas or larger cities sometimes have different hours than smaller branches.

The fastest way to find your specific branch's hours is to visit the Fifth Third website, enter your zip code in the branch locator, and click on the location you plan to visit. The hours appear right there. You can also call the branch directly — the phone number is listed in that same locator tool.

If you need to do banking outside these hours, Fifth Third offers several alternatives that work around the clock. Understanding which option fits your situation saves you a trip to a closed branch.

Key Takeaways

  • Most Fifth Third branches close at 5 or 6 p.m. on weekdays and are closed on Sundays, though hours vary by location.
  • The branch locator on Fifth Third's website shows the exact hours for any specific location near you.
  • Fifth Third's ATMs work 24/7 for withdrawals, deposits, and balance checks, even when the branch is closed.
  • Online banking and the mobile app let you transfer money, pay bills, and check your balance at any time without visiting a branch.
  • Customer service by phone is available outside branch hours, though wait times may be longer during evenings and weekends.

Using Fifth Third ATMs when branches are closed

Fifth Third ATMs are available around the clock, every day of the year. You can withdraw cash, deposit checks or cash, transfer money between your accounts, and check your balance without waiting for a branch to open. If you have a Fifth Third debit card, you can use any Fifth Third ATM at no charge.

Fifth Third also participates in the Allpoint network, which means you can use thousands of ATMs outside the Fifth Third network without a fee. The Allpoint locator on the Fifth Third website or app shows you which ATMs near you are included. Using an ATM outside these networks typically costs $2 to $3 per transaction.

One limitation: ATMs cannot handle every banking need. If you need to open a new account, dispute a transaction, or talk to someone about a loan, you will need to reach a person — either by phone, online chat, or in person during branch hours.

Online and mobile banking outside branch hours

Fifth Third's online banking platform and mobile app work 24/7 on any device with internet access. You can log in with your username and password to transfer money between accounts, pay bills, deposit checks by taking a photo, and review your transaction history. These tools handle most routine banking tasks without needing to visit a branch or call anyone.

Mobile check deposit is particularly useful when a branch is closed. You photograph the front and back of a check, enter the amount, and submit it through the app. The funds typically appear in your account within one business day. This works for personal checks and some business checks, though there are limits on how many checks you can deposit this way per day.

If you forget your password or run into trouble logging in, Fifth Third's website has a password reset tool that works when ready. If that does not solve the problem, you can contact customer service by phone or chat during their extended hours.

Reaching Fifth Third customer service outside branch hours

Fifth Third offers phone support beyond branch closing times. The customer service number appears on the back of your debit card and on your statements. Call times vary — some services have representatives available until 8 or 9 p.m. on weekdays, and some locations offer limited weekend support. Wait times are often longer in the evening and on weekends.

Fifth Third also offers online chat support through their website and mobile app. Chat availability varies by time of day and day of week, but it is often available during evening hours when branches are closed. The chat tool can handle account questions, card issues, and some transaction disputes.

For urgent issues like a lost or stolen card, Fifth Third has a dedicated fraud line that operates 24/7. The number is on the back of your card. You can report the card missing when ready and request a replacement, which typically arrives within 5 to 7 business days.

Planning ahead when you know a branch will be closed

If you need to handle something that requires a person — opening an account, explore for a loan, or resolving a complex issue — plan to visit during branch hours. Most Fifth Third branches are open until at least 5 p.m. on weekdays, which gives you a window after work if you leave early or take a lunch break.

Some Fifth Third locations inside grocery stores or shopping centers have extended hours compared to standalone branches. If your usual branch closes too early for your schedule, check whether there is a location near your workplace or a store you visit regularly that stays open later.

If you cannot visit during branch hours, call ahead and ask whether the branch can handle your request over the phone or whether you need to come in person. Some account changes and disputes can be resolved by phone, while others require your signature or additional documentation that you must bring to the branch.

Holiday hours and temporary closures

Fifth Third branches close on major U.S. holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. On these days, ATMs and online banking still work, but you cannot visit a branch or reach a person by phone.

Occasionally, individual branches close temporarily for renovations or staffing changes. If you are planning a visit to a specific location, check the branch locator on the Fifth Third website a day or two before you go. The locator notes any temporary closures and shows you the nearest alternative branch.

Frequently Asked Questions

Can I deposit cash at a Fifth Third ATM after the branch closes?

Yes. Fifth Third ATMs accept cash deposits 24/7. The deposit is typically added to your account by the next business day. Some ATMs have daily deposit limits, usually $5,000 to $10,000, so check your receipt to confirm the amount was accepted.

What time do Fifth Third branches close on Friday?

Most Fifth Third branches close at 5 or 6 p.m. on Friday, the same as other weekdays. Some locations in larger cities or shopping centers may stay open until 7 p.m. Check your specific branch's hours in the branch locator to be sure.

Is Fifth Third customer service available on weekends?

Phone support availability varies by location and service type. Some Fifth Third customer service lines offer limited weekend hours, usually Saturday morning. Your best option for a weekend issue is to use the mobile app, online banking, or the 24/7 fraud line if your card is involved.

Can I open a new Fifth Third account online without visiting a branch?

Fifth Third offers online account opening for some account types, which you can start anytime through their website or app. However, the process may require you to verify your identity in person or by video call, depending on the account type and your situation. Start the online process to see what your account requires.

What happens if I need to dispute a charge after the branch closes?

You can report a disputed charge through online banking, the mobile app, or by calling customer service. You do not need to visit the branch in person. Document what happened and contact Fifth Third as soon as you notice the problem — most disputes must be reported within 60 days of the transaction.