The most common reason Smite 2 can't connect to your bank is that your bank doesn't support the connection method the game is trying to use

Smite 2 links to your bank account through a service called Plaid, which acts as a middleman between the game and your bank. Plaid works with thousands of banks, but not all of them. If your bank isn't on Plaid's list, the connection will fail even if your account is perfectly fine.

The second most common reason is that your bank's website thinks something looks suspicious about the login attempt. Banks monitor for fraud by watching for unusual access patterns — including someone logging in from a new device or location. When Plaid tries to connect on your behalf, your bank's security system may block it and lock your account temporarily.

A third reason, less common but still possible, is that you're using the wrong login credentials. Plaid needs your actual online banking username and password — not your debit card number, not a PIN, not a nickname you use for the account. If you've changed your password recently or are unsure what your online banking login is, that will cause the connection to fail.

Key Takeaways

  • Smite 2 uses Plaid to connect to banks, and your bank must be on Plaid's supported list for the connection to work.
  • Your bank's fraud detection system may block the connection attempt, which usually clears within a few hours or a day.
  • You need your actual online banking login credentials, not your debit card number or account PIN.
  • If your bank isn't supported by Plaid, you may be able to link manually by providing your account and routing numbers instead.

Check whether your bank works with Plaid

Go to Plaid's website at plaid.com and look for their list of supported financial institutions. You can search by your bank's name. If your bank appears on the list, it should work with Smite 2. If it doesn't appear, your bank hasn't partnered with Plaid yet, and you'll need to use a different method to connect your account.

Some banks appear on the list but only support certain types of accounts. For example, a bank might work with Plaid for checking accounts but not for savings accounts. If you're trying to link a savings account and the connection fails, try linking a checking account from the same bank instead.

Unlock your bank account if it's been locked by fraud detection

When your bank blocks a connection attempt, it usually locks your online banking access temporarily as a safety measure. You'll need to unlock it before you can try linking again. Call the phone number on the back of your debit card or on your bank's website — not a number you find through a search engine.

Tell the bank representative that you tried to link your account to a video game and the connection was blocked. They will ask you to verify your identity (usually by confirming recent transactions or answering security questions), then unlock your account. This usually takes a few minutes on the phone. Wait at least an hour after unlocking before you try to link through Smite 2 again — your bank's system needs time to update.

Use the correct login information

Before you try linking again, make sure you have the right credentials. Your online banking username and password are what you use to log into your bank's website or app on a computer or phone. They are not the same as your debit card PIN, your account number, or any nickname you might use for the account.

If you're not sure what your online banking login is, or if you've forgotten your password, go to your bank's website and use the "Forgot username" or "Forgot password" link. You'll have to verify your identity — usually by answering security questions or confirming recent transactions — and then you can reset your login. Once you have the correct credentials, try linking through Smite 2 again.

Link manually if your bank isn't supported by Plaid

If your bank doesn't appear on Plaid's supported list, Smite 2 may offer a manual linking option. Instead of connecting through Plaid, you provide your account number and routing number directly to the game. Your routing number is a nine-digit code that identifies your bank; your account number identifies your specific account at that bank.

You can find both numbers at the bottom left of any check from your account, or by logging into your online banking and looking at your account details. Some banks also print these numbers on statements or in the account information section of their app. Manual linking is slower than Plaid — it can take several days for the connection to verify — but it works with banks that Plaid doesn't support.

Try a different browser or device if the connection keeps failing

Sometimes the problem is not with your bank or your login, but with how your browser or device is communicating with Plaid. Clear your browser's cache and cookies, then try linking again. If you're on a phone, try a computer instead, or vice versa. If you're using a VPN or proxy service, turn it off temporarily — some banks block connections that come through VPNs because they look suspicious.

If the connection still fails after you've tried these steps, contact Smite 2's support team and tell them exactly what error message you're seeing. Different error messages point to different problems, and the support team can tell you whether the issue is on their end or your bank's end.

Frequently Asked Questions

Will linking my account to Smite 2 let the game take money from my bank?

No. Plaid only reads information from your account — it cannot withdraw money or make charges. Smite 2 uses the connection to verify that you own the account, not to access your funds. Your bank controls what permissions Plaid has, and those permissions are read-only.

Why does my bank keep blocking the connection even after I unlocked it?

Your bank may require you to allow the connection through its security settings before Plaid can access your account. Log into your online banking and look for a section called "Connected apps" or "Third-party access" — you may need to approve Plaid there. If you can't find this section, call your bank and ask how to allow third-party connections.

Can I use a prepaid card or credit card instead of a bank account?

Plaid works with some prepaid cards and credit cards, but not all. Check Plaid's supported institutions list to see if your card issuer is included. If it's not, you'll need to use a bank account or a manual linking option if Smite 2 offers one.

What happens if I change my bank password after I link my account?

You'll need to re-link your account through Smite 2 using your new password. The old connection will stop working. Go back to the linking screen in the game and enter your new credentials.