How to cancel your Spokeo account
You can cancel your Spokeo account by logging in, going to your account settings, and selecting the option to delete your account or cancel your subscription. Spokeo will ask you to confirm the cancellation and may offer you a discount to stay. Once you confirm, your account closes and recurring charges stop. The process takes a few minutes and requires no phone call or email to customer service.
If you subscribed through a third party—like a mobile carrier or app store—you may need to cancel through that platform instead. Spokeo's own cancellation process only works for accounts created directly on Spokeo.com.
Key Takeaways
- Log into your Spokeo account, find the subscription or account settings, and select delete or cancel to stop recurring charges when ready.
- Spokeo will ask you to confirm the cancellation and may offer a discount code before you finalize the request.
- If you subscribed through an app store or carrier, cancel through that platform instead of through Spokeo's website.
- After cancellation, you lose access to search results and any saved reports, though Spokeo may keep your data for a period before deletion.
- If charges continue after cancellation, contact your credit card company to dispute the charge or request a chargeback.
Step-by-step cancellation on Spokeo.com
Go to Spokeo.com and sign in with your email and password. Once logged in, look for "Account Settings" or "Subscription" in the menu—this is usually in the upper right corner or in a dropdown under your profile name.
Click on the subscription or account section. You should see your current plan, the renewal date, and a button or link that says "Cancel Subscription," "Delete Account," or "Manage Subscription." Click that option. Spokeo will show you a confirmation screen that lists what you're about to lose—usually access to your saved searches and reports.
Read the confirmation carefully. Spokeo may offer you a discount or a pause option at this point. If you want to proceed, click the final confirmation button. You should receive an email confirming the cancellation within a few minutes. Your recurring charges will stop, and your account will be closed or downgraded depending on Spokeo's current policy.
Canceling a subscription through app stores or carriers
If you subscribed to Spokeo through the Apple App Store, Google Play Store, or a mobile carrier like Verizon or AT&T, you cannot cancel through Spokeo's website. You must cancel through the platform where you signed up.
Apple App Store: Open the App Store app, tap your profile icon, select "Subscriptions," find Spokeo, and tap "Cancel Subscription." Google Play Store: Open Google Play, tap your profile icon, select "Payments and subscriptions," choose "Subscriptions," find Spokeo, and tap "Cancel subscription." Mobile carriers: Call your carrier's customer service number or log into your carrier account online and look for "Manage Subscriptions" or "Billing."
After you cancel through the third-party platform, Spokeo will receive notice of the cancellation within one to three billing cycles. If charges continue after that window, contact the third-party platform's support team first, as they control the billing relationship.
What happens to your data after cancellation
When you cancel your Spokeo account, you when ready lose access to any saved searches, reports, or watchlists you created. You cannot retrieve these after cancellation, so read or screenshot anything you need before you confirm the deletion.
Spokeo keeps your personal information—the email address, payment method, and search history associated with your account—for a period after cancellation. This is standard practice for most online services and is governed by Spokeo's privacy policy. If you want your data deleted sooner, you can request deletion through Spokeo's privacy or data request form, though response times vary.
If charges continue after you cancel
If Spokeo continues to charge you after you've confirmed cancellation, the issue is usually a delay in processing or a billing system error. Wait three to five business days after cancellation to see if the charge reverses. If a charge appears after that window, contact Spokeo's support team directly with your cancellation confirmation email and the date of the unwanted charge.
If Spokeo does not refund the charge within 10 business days, contact your credit card company or bank. Tell them you canceled the subscription and Spokeo charged you anyway. Your bank can dispute the charge on your behalf and may reverse it within 30 to 60 days. Keep your cancellation confirmation email and any correspondence with Spokeo to show your bank as proof of the cancellation.
Removing yourself from Spokeo's database
Canceling your account does not remove your personal information from Spokeo's public database. Spokeo compiles data from public records, social media, and other sources, so your name, phone number, address, and other details may still appear in search results even after you cancel.
To remove yourself from Spokeo's searchable database, go to Spokeo.com, search for your own name, and look for a "Remove" or "Opt Out" link on your profile page. Click it and follow the prompts. Spokeo will ask you to verify your identity—usually by confirming your email or phone number—and then remove your profile from public search results. This process is separate from account cancellation and takes one to three business days.
Frequently Asked Questions
Will I get a refund if I cancel mid-month?
Spokeo does not offer refunds for unused time in the current billing cycle. If you cancel on the 15th of a month and your renewal date is the 30th, you lose the remaining time. You will not be charged again after the current cycle ends, but you will not receive money back for the days left.
Can I pause my Spokeo subscription instead of canceling?
Some Spokeo plans offer a pause or temporary suspension option instead of full cancellation. When you go to cancel, Spokeo may show you this option on the confirmation screen. If you pause, your account stays active but charges stop for a set period—usually 30 to 90 days—and you can reactivate later without losing your saved searches.
What if I forgot my Spokeo password?
Go to Spokeo.com and click "Forgot Password" on the login page. Enter your email address, and Spokeo will send you a reset link. Click the link, create a new password, and log in. Once logged in, follow the cancellation steps above. If you don't receive the reset email within 10 minutes, check your spam folder or contact Spokeo support.
Does canceling my account delete my information from Spokeo's servers?
No. Canceling your account closes your login access but does not delete your personal information from Spokeo's database or servers. To remove your profile from public search results, use Spokeo's opt-out tool on your profile page. Spokeo may retain some account data for legal or business reasons even after deletion.
How long does it take for Spokeo to stop charging after I cancel?
Charges should stop when ready after you confirm cancellation. If a charge appears on your next billing cycle, it is usually a processing delay. Contact Spokeo support with your cancellation confirmation. If the charge is not reversed within 10 business days, dispute it with your bank.