Tomoson account deletion is a permanent action you start from your account settings

To delete your Tomoson account, log in, go to your account settings, find the delete or deactivation option, and follow the confirmation steps. Tomoson will ask you to confirm the deletion because the action cannot be undone — once you delete, your profile, messages, and review history are gone.

The exact location of the delete button varies slightly depending on whether you're on desktop or mobile, but it's always in the settings area tied to your login. Before you delete, understand what happens to any pending campaigns, payments, or reviews you've posted.

Key Takeaways

  • Account deletion is permanent and removes your profile, messages, and all review history from Tomoson's platform.
  • You must be logged into your account to delete it; Tomoson will ask you to confirm the deletion before it processes.
  • If you have pending campaign payments or active review commitments, resolve those before deleting to avoid disputes.
  • If you only want to stop receiving campaign invitations without losing your review history, deactivation is an alternative to deletion.

Steps to delete your account on desktop

Log into your Tomoson account using your email and password. Once you're logged in, look for your profile icon or name in the top right corner of the page and click it to open a dropdown menu.

From that menu, select "Account Settings" or "Settings." You'll see several options on the settings page — scroll down until you find "Delete Account" or "Close Account." Click that option. Tomoson will show you a warning that explains the deletion is permanent and ask you to confirm by clicking a button or entering your password again.

After you confirm, your account will be deleted. This usually happens when ready, though it may take a few hours for your profile to disappear from search results and other parts of the site.

Steps to delete your account on mobile

Open the Tomoson app or mobile website and log in. Tap the menu icon (usually three horizontal lines) in the bottom right or top left corner, depending on your device.

Look for "Account" or "Settings" in that menu and tap it. Scroll down to find "Delete Account" or "Close Account" and tap that option. You'll see a confirmation message — read it carefully, then tap the button to confirm deletion. Your account will be removed from the platform.

What happens to your reviews and campaign history after deletion

When you delete your Tomoson account, your profile page disappears, but reviews you've already posted may remain on the platform under a generic name or "deleted user" label. This is because reviews are tied to products and companies, not just to your account. Tomoson keeps the review content to maintain the integrity of product information for other shoppers.

Any pending campaign payments, unfinished reviews, or active commitments you had will be flagged as incomplete. If you owe Tomoson money or have not completed a paid campaign, deletion does not erase that obligation — contact Tomoson support before deleting if you have outstanding issues.

Deactivation as an alternative to deletion

If you're not sure you want to delete permanently, Tomoson may offer a deactivation option instead. Deactivation hides your profile and stops you from receiving new campaign invitations, but keeps your account data on file. You can reactivate a deactivated account by logging back in.

Deactivation is useful if you want a break from the platform but might return later, or if you want to stop participating in campaigns without losing your review history. Check your account settings to see whether deactivation is available as a separate option from deletion.

What to do before you delete

Before you delete, read or screenshot any information you want to keep — your review history, campaign earnings, or messages. Once the account is gone, you cannot recover this information from Tomoson.

If you have a pending payment from a completed campaign, wait for that payment to arrive in your account before deleting. If you're in the middle of a paid campaign, contact Tomoson support to let them know you're leaving so they can mark the campaign as incomplete and handle any payment adjustments.

Check your email for any messages from Tomoson about campaigns or payments you may have missed. If you're deleting because of a problem with the platform or a specific campaign, consider reaching out to support first — they may be able to resolve the issue.

If you cannot find the delete option

The location of the delete button can change if Tomoson updates its interface. If you've looked through your account settings and cannot find a delete or close account option, try these steps: make sure you're logged in, refresh the page, and try again on a different browser or device.

If the delete option still doesn't appear, contact Tomoson support directly through the help section of the website or app. Provide your account email and explain that you want to delete your account. Support can walk you through the process or delete the account on your behalf if the option is not visible in your settings.

Frequently Asked Questions

Can I recover my account after I delete it?

No. Account deletion is permanent. Once you delete, Tomoson cannot restore your profile, messages, or account data. If you think you might return to the platform later, consider deactivation instead, which lets you reactivate by logging back in.

What happens to money I earned from campaigns?

If you have a pending or unpaid balance, make sure it's processed and arrives in your account before you delete. Deletion does not cancel payments owed to you, but it makes it harder to track them. Contact support if you're unsure whether a payment is coming.

Will my reviews disappear when I delete my account?

Your reviews will remain on the platform but will be attributed to a deleted or generic user account rather than your name. This preserves the review information for other shoppers. You cannot remove individual reviews after deletion.

Do I need to cancel active campaigns before deleting?

Yes. If you're in the middle of a paid campaign, contact Tomoson support before deleting so they can mark it as incomplete and handle any refunds or adjustments. Deleting while a campaign is active can create disputes.

Is there a way to pause my account instead of deleting it?

Yes, if Tomoson offers deactivation. Deactivation hides your profile and stops campaign invitations without deleting your data. You can reactivate later by logging in. Check your settings to see if this option is available.