What happens when you delete an AFF account
Deleting an AFF account removes your profile, messages, photos, and payment information from their servers. The deletion is permanent — you cannot recover the account or its contents afterward. If you want to stop using the site but keep the option to return later, deactivation (which hides your profile temporarily) is different from deletion and may be what you actually need.
Before you delete, understand what you lose: any credits or paid membership time remaining on the account cannot be refunded. If you have sent or received messages you want to keep, take screenshots now — they will be gone after deletion. Some sites keep deleted account data for a period for legal or fraud-prevention reasons, but your profile will not be visible to other users when ready.
The deletion process itself takes a few minutes to complete, but the account may take 24 to 48 hours to fully disappear from the site's visible systems. During that window, you may still see your profile if you log back in, though it will be marked for deletion.
Key Takeaways
- Deleting your AFF account is permanent and cannot be undone — your profile, messages, and photos will be removed from the site.
- Any remaining credits or paid membership time will not be refunded when you delete, so check your account balance before proceeding.
- If you think you might return to the site later, deactivation hides your profile without erasing your data and is reversible.
- The deletion request takes a few minutes to submit, but the account may remain visible in your own login for 24 to 48 hours while the system processes it.
- You will need your login credentials and may be asked to confirm your email address or provide a reason for leaving.
Steps to delete your account through the website
Log into your AFF account and go to your account settings. This is usually found in a menu labeled "Account," "Settings," or "My Profile" — the exact location depends on whether you are using the desktop website or mobile app. Once in settings, look for an option labeled "Delete Account," "Close Account," "Deactivate," or "Remove Profile." Some sites group this under "Privacy" or "Security" instead.
Click the delete option and the site will ask you to confirm. You may be asked to enter your password again or to verify your email address by clicking a link sent to your inbox. Read any warnings the site displays — they will tell you what data will be lost and whether any refunds are possible. If you have paid credits remaining, the site should tell you this before you proceed.
After you confirm, the deletion request is submitted. Do not close the page or navigate away until you see a final confirmation message. Screenshot this message in case you need proof later that you requested deletion. The account will begin the deletion process, though it may remain visible to you if you log back in during the 24 to 48-hour processing window.
Deleting your account through the mobile app
The process is similar on the AFF mobile app, but the menu structure may be different. Open the app, tap your profile icon or avatar (usually in the top corner or bottom navigation), and look for "Settings" or "Account Settings." Scroll down to find the delete or close account option — it is often at the very bottom of the settings menu.
Tap the delete option and follow the same confirmation steps as the website: re-enter your password, verify your email if prompted, and read the final warning. The app may ask you to confirm deletion one more time before submitting the request. Once confirmed, you will see a message stating the deletion has been requested.
If you cannot find the delete option in the app, try deleting through the website instead — some sites only allow account deletion through their desktop version for security reasons. You can access the website version on your phone by opening a web browser and logging in at the full AFF website.
What to do if you cannot find the delete option
If the delete button is not visible in your account settings, check whether your account is already deactivated. A deactivated account sometimes cannot be deleted through the normal menu — you may need to reactivate it first, then delete it. Look for a "Reactivate Account" or "Restore Profile" option in your settings.
If the delete option is genuinely missing, contact AFF support through their help center or contact form. Explain that you want to permanently delete your account and cannot find the option in settings. Support can usually process the deletion manually, though they may ask you to verify your identity by confirming your email address or the payment method on file.
Keep a copy of any support ticket number or confirmation email you receive. If the account is not deleted within a week of your request, follow up with support again and reference the ticket number. Some sites have slow deletion queues, but a week is a reasonable timeframe to expect the process to be complete.
Protecting your information before deletion
Before you delete, read or screenshot anything you want to keep. This includes messages, photos you uploaded, or any records of transactions. Once the account is deleted, this information will not be recoverable from the site.
Check whether you have any active subscriptions or recurring charges tied to the account. If you set up automatic renewal for membership, canceling the account does not always stop the charges — you may need to cancel the subscription separately through your payment method (credit card, PayPal, Apple ID, or Google Play, depending on how you paid). Log into your payment provider's account and look for active subscriptions to AFF, then cancel them directly.
If you paid by credit card, you can also contact your card issuer and ask them to block future charges from AFF. This is a backup step if you are concerned the site will continue to charge you after deletion.
The difference between deactivation and deletion
Deactivation hides your profile from other users but keeps your account and data on the site's servers. You can reactivate a deactivated account at any time by logging back in, and your profile, messages, and photos will return. Deactivation is reversible and usually takes effect when ready.
Deletion removes your account and all associated data permanently. You cannot recover a deleted account, and you cannot use the same email address to create a new AFF account for a set period (usually 30 to 90 days, depending on the site's policy). Deletion is not reversible.
If you are unsure whether you want to leave permanently, deactivate first. You can always delete later if you decide you do not want to return. Deactivation also stops your profile from appearing in searches and stops notifications, so it achieves the main goal of stepping away without the permanence of deletion.
What happens to your data after deletion
After you delete your account, your profile will no longer be visible to other users. Messages you sent will remain in other users' inboxes, but they will show as sent by a deleted account rather than by your name. Photos you uploaded will be removed from the site, though copies may exist in other users' downloads or screenshots — the site cannot control what users have already saved.
AFF may retain some of your data for legal reasons, fraud prevention, or to comply with payment processor requirements. This retained data is not visible to other users and is not part of your active account. The retention period varies but is typically 90 days to one year. You can request information about what data is retained by contacting support, though the site may not disclose specific details for security reasons.
If you are concerned about privacy after deletion, you can request a data report from AFF under data protection laws (such as GDPR if you are in Europe, or similar laws in your state). This request usually takes 30 days to process and will show you what information the company holds about you.
Frequently Asked Questions
Can I get a refund of unused credits when I delete my account?
Most sites do not refund unused credits when you delete your account — the credits are forfeited. Check your account balance and the site's refund policy before you delete. If you have a significant balance, contact support to ask whether a refund is possible, though the answer is usually no.
What if I want to come back to AFF later?
If you might return, deactivate instead of deleting. Deactivation hides your profile but keeps your account intact, so you can reactivate anytime by logging back in. Deletion is permanent and you cannot recover the account.
How long does it take for my account to be completely deleted?
The deletion request takes a few minutes to submit, but the account may remain visible in your own login for 24 to 48 hours. Other users will not see your profile after deletion is requested. Complete removal from the site's systems may take longer, but your profile will be gone from public view within two days.
Can I use the same email address to create a new AFF account after deletion?
Most sites require a waiting period (usually 30 to 90 days) before you can reuse the same email address. If you try to sign up when ready with the same email, you will see an error message. You can either wait for the period to pass or use a different email address to create a new account.
What if I deleted my account by mistake?
If you deleted very recently (within a few hours), contact AFF support when ready and ask whether the deletion can be cancelled. Some sites can reverse a deletion if you request it before the account is fully processed. After the account is fully deleted, recovery is not possible — you would need to create a new account with a different email address.