Albert lets you delete your account through the app, and the process removes your data from their servers within a few days

To delete your Albert account, open the Albert app, go to Settings, select Account, and choose Delete Account. You will be asked to confirm your choice and may be prompted to enter your password. Albert will then begin removing your account data from their system. The deletion is not when ready — it typically takes three to five business days for the account to be fully removed from their servers, though you lose access to the app when ready after confirmation.

Before you delete, understand what happens to your money and your financial history. Any balance in your Albert Cash account will be returned to the bank account you linked during setup. Transactions and spending history are deleted along with the account, so if you need records for taxes or disputes, read or screenshot what you need first. Albert does not keep a copy of your data after deletion, so this step is permanent.

Key Takeaways

  • Delete your Albert account through Settings > Account > Delete Account in the app; you cannot delete it through the website.
  • Any money in your Albert Cash balance is returned to your linked bank account automatically.
  • Your transaction history and spending data are permanently deleted, so save what you need before you confirm.
  • Account deletion takes three to five business days to complete, but you lose app access when ready.
  • If you only want to stop using Albert temporarily, you can deactivate instead of deleting, though deactivated accounts are eventually deleted if left inactive for a long period.

What happens to your money when you delete

Albert holds two types of money: your Albert Cash balance (money you have saved or earned through Albert's features) and any linked bank account funds (which Albert never holds). When you delete your account, Albert Cash is transferred back to the bank account you originally linked. This transfer usually completes within one to three business days after your account is fully deleted.

If you have pending transfers, subscriptions, or recurring payments set up through Albert, those are cancelled when you delete. Check your linked bank account for any scheduled transactions before you confirm deletion. If Albert has already charged you for a subscription in the current billing cycle, that charge is not refunded — you lose access to the service when ready, even if you paid for the full month.

Difference between deleting and deactivating your account

Deletion removes your account and all your data permanently. Deactivation pauses your account without deleting it. If you deactivate, you can reactivate later by logging back in with your original credentials, and your account history and settings remain intact. Deactivated accounts are eventually deleted by Albert if left inactive for an extended period (the exact timeframe varies), but you have time to reactivate if you change your mind.

Choose deactivation if you think you might use Albert again in the future or if you want to keep your account history. Choose deletion if you are certain you will not return and want all your data removed from Albert's servers. There is no way to recover a deleted account, so be sure before you confirm.

Steps to delete your account through the app

Open the Albert app and log in if you are not already. Tap the menu icon (usually three horizontal lines) in the bottom right or top left corner, depending on your phone. Select Settings from the menu.

In Settings, look for Account or Profile. Tap Account. Scroll down until you see Delete Account or Close Account. Tap that option. Albert will show you a confirmation screen explaining what will happen — read it carefully. You will be asked to confirm your choice, usually by tapping a button or entering your password. Once you confirm, the deletion process begins when ready, and you will be logged out of the app.

What you should do before deleting

read or take screenshots of any transactions, spending reports, or account statements you need to keep. Albert does not provide a way to export your full history, so if you need records for budgeting, taxes, or disputes, capture them before you delete. Check your linked bank account to make sure no pending transfers or charges are in progress.

If you have set up any recurring payments or subscriptions through Albert, cancel them first or be aware they will be cancelled when your account is deleted. If you have a referral code or have referred friends to Albert, deleting your account does not affect their accounts, but you will lose access to any referral rewards you earned.

What happens after you confirm deletion

You are logged out of the app when ready and cannot log back in. The app will no longer work, though you can uninstall it from your phone whenever you want. Albert begins the process of removing your data from their servers, which takes three to five business days. During this time, your account is not accessible, but the deletion is not yet complete.

After the deletion is complete, Albert no longer has your account information, transaction history, or personal data. If you try to create a new Albert account with the same email address, you can do so, but it will be treated as a brand new account with no connection to your previous one.

If you cannot delete through the app

Albert does not offer account deletion through their website — the option only exists in the mobile app. If you do not have the app installed or cannot access it, install Albert from the App Store (iPhone) or Google Play (Android), log in with your credentials, and follow the deletion steps above.

If you are locked out of your account or cannot log in, contact Albert's support team through the app (if you can access it) or through their website contact form. Explain that you want to delete your account and cannot access the app. Support can verify your identity and delete the account for you, though this may take longer than the self-service deletion process.

Frequently Asked Questions

Can I get my money back after I delete my Albert account?

Yes, any Albert Cash balance is automatically returned to your linked bank account within one to three business days after deletion is complete. Money in your linked bank account is never held by Albert, so you always have access to it. If the transfer does not arrive within a week, contact Albert support with your bank account details and the date you deleted.

What if I change my mind after deleting?

Once deleted, your account cannot be recovered. You can create a new Albert account with the same email address, but it will be a fresh account with no history or settings from your previous one. If you think you might want to use Albert again, deactivate instead of deleting.

Will deleting my account affect my credit score?

No. Albert does not report to credit bureaus, so deleting your account has no impact on your credit. If you used Albert's credit monitoring or credit-building features, those services stop when you delete, but your actual credit history and score are unaffected.

Do I need to unlink my bank account before deleting?

No. When you delete your Albert account, the bank account link is automatically removed. Your bank account itself is not affected — only Albert's access to it is removed. You can continue using that bank account normally with your bank.

How long does it take for my account to be completely deleted?

You lose access to the app when ready after you confirm deletion. Albert's servers remove your data within three to five business days. After that period, your account and all associated information are permanently gone from Albert's system.