How to delete your Apollo.io account
You can delete your Apollo.io account by going to your account settings, finding the deletion option, and confirming the action. Apollo.io will remove your profile, contact data, and saved information from their system. The process is permanent — once deleted, you cannot recover your account or any data stored in it.
Before you delete, read any information you need to keep. Apollo.io does not send you a copy of your data automatically, so if you have contact lists, notes, or email sequences you created, save those separately first. After deletion, they will be gone.
Key Takeaways
- Account deletion is permanent and cannot be undone, so save any data you need before starting the process.
- You must go through your account settings to find the deletion option — there is no way to delete through email or customer support.
- Deleting your account removes all your information from Apollo.io's servers, including contacts, saved searches, and email sequences.
- If you only want to stop using Apollo.io temporarily, deactivating your account is an option that keeps your data intact.
Steps to delete your Apollo.io account
Log into your Apollo.io account using your email and password. Once you are logged in, look for your profile icon or menu in the top right corner of the page and click it.
From the dropdown menu, select "Settings" or "Account Settings." This takes you to a page where you can manage your profile information, billing, and security options. Scroll down to find the section labeled "Danger Zone" or "Delete Account" — the exact name varies depending on when your account was created, but it will be near the bottom of the settings page.
Click the delete button. Apollo.io will ask you to confirm your choice and may ask you to type your email address or password to verify it is really you. Complete this verification step. Your account will then be scheduled for deletion, which usually happens within a few days.
What happens to your data when you delete
When you delete your Apollo.io account, the company removes all information tied to your profile from their active systems. This includes your contact lists, saved searches, email templates, and any notes you added to prospects. Your email address will no longer be associated with Apollo.io.
If you had a paid subscription, deletion also cancels any recurring charges. You will not be billed again after the deletion is complete. If you paid for a month or year upfront and delete before that period ends, Apollo.io's refund policy determines whether you get money back — check your subscription terms or contact their support team before deleting if you want to know what applies to your situation.
Save your data before deleting
Apollo.io does not automatically send you a copy of your account data when you delete. If you have contact lists, email sequences, or notes you want to keep, you need to export or save them yourself while your account still exists.
Most data in Apollo.io can be exported as a CSV file (a spreadsheet format that opens in Excel or Google Sheets). Look in your account for an export option near your contact lists or saved searches. If you cannot find an export button, take screenshots of important information or copy and paste it into a document before you delete. Once your account is gone, there is no way to recover this information.
Deactivating instead of deleting
If you are not sure you want to delete permanently, consider deactivating your account instead. Deactivation pauses your account and stops any charges, but keeps your data stored on Apollo.io's servers. You can reactivate later and pick up where you left off.
To deactivate, go to your account settings and look for a "Deactivate Account" or "Pause Subscription" option — this is usually separate from the delete button. Deactivation is reversible, so if you change your mind in a few weeks or months, you can log back in and restore your account. Deletion is not reversible, so choose deactivation if there is any chance you might return.
If you cannot find the delete option
The location of the delete button depends on your Apollo.io account type and when it was created. If you have looked through your settings and cannot find it, try these steps: log out completely, log back in, and check your settings again. Sometimes the option does not appear until you refresh the page.
If the delete option still does not show up, contact Apollo.io support directly through their website. You can usually find a support link at the bottom of the page or in the help menu. Explain that you want to delete your account and ask them to either show you where the button is or process the deletion for you. Support staff can delete accounts manually if the self-service option is not working.
What to do with your email after deletion
Deleting your Apollo.io account does not delete your personal email address — it only removes the account that was connected to it. You can use that same email to create a new Apollo.io account later if you change your mind, or use it for other services.
If you received emails from Apollo.io (newsletters, notifications, or billing confirmations), those will stop arriving once your account is deleted. If you want to stop receiving emails before you delete, you can unsubscribe from Apollo.io's mailing list in your account settings or by clicking the unsubscribe link in any email they sent you.
Frequently Asked Questions
Can I get my data back after I delete my account?
No. Deletion is permanent and Apollo.io does not restore deleted accounts or data. Once your account is gone, all your contacts, saved searches, and notes are deleted permanently. Save anything you need before you delete.
Will I be charged after I delete my account?
No. Deletion cancels your subscription when ready and stops any future charges. If you had a paid plan with time remaining, whether you get a refund depends on Apollo.io's refund policy — check your subscription agreement or ask support before you delete if you want to know.
How long does it take for my account to be fully deleted?
Apollo.io usually completes deletion within a few days of when you confirm it. During that time, your account may still be visible or accessible. Once the process finishes, your profile and all associated data will be completely removed.
Can I delete my account if I still owe money?
Yes, you can delete your account even if you have an outstanding balance. However, deleting does not erase the debt — Apollo.io may still pursue payment for any charges you owe. If you have questions about your bill, contact support before deleting to understand what you owe and what happens next.
What is the difference between deactivating and deleting?
Deactivation pauses your account and stops charges, but keeps your data stored. You can reactivate later. Deletion removes your account and all data permanently and cannot be undone. Choose deactivation if you might return, and deletion only if you are certain you will not use Apollo.io again.