DraftKings lets you close your account through your account settings, and the process takes a few minutes
To delete your DraftKings account, log in to your account on the DraftKings website or app, go to your account settings, find the account closure or deletion option, and follow the prompts to confirm. DraftKings will ask you to verify your identity and may require you to withdraw any remaining balance before the account closes. Once closed, you cannot reopen the same account — you would need to create a new one with different information if you wanted to return later.
The exact steps vary slightly depending on whether you are using the website or the mobile app, but both routes lead to the same result. DraftKings does not charge a fee to close your account. The process is final, so make sure you have withdrawn any money you want to keep before you start.
Key Takeaways
- Log into your DraftKings account and navigate to account settings to find the account closure option.
- You must withdraw any remaining balance in your account before DraftKings will close it.
- DraftKings will ask you to confirm your identity and reason for closing, then the account will be permanently deleted.
- A closed account cannot be reopened — if you return to DraftKings later, you will need to create a completely new account.
- The entire process usually takes a few minutes, though it may take up to 24 hours for the closure to fully process.
Steps to close your account on the DraftKings website
Start by going to DraftKings.com and logging in with your username and password. Once you are logged in, look for your account menu — this is usually in the upper right corner of the page, often marked with your name or a profile icon. Click on it to open a dropdown menu.
From the dropdown, select "Account Settings" or "Settings." You should see a list of options related to your account. Look for a link or button labeled "Close Account," "Delete Account," or "Account Closure" — the exact wording varies, but it will be in this section. Click on it, and DraftKings will show you a confirmation screen explaining what will happen when you close your account.
Before you can proceed, DraftKings will check whether you have any money in your account. If you do, you must withdraw it first. The site will show you how much is there and give you the option to withdraw to your original payment method. Complete the withdrawal, wait for it to process (usually one to three business days), then return to the account closure page and try again.
Once your balance is zero, click the button to confirm closure. DraftKings may ask you why you are closing the account — this is optional, but answering can help the company understand customer concerns. After you confirm, your account will be marked for closure. You should receive a confirmation email within a few minutes.
Closing your account through the DraftKings mobile app
Open the DraftKings app and log in if you are not already. Tap the menu icon (usually three horizontal lines) or look for a profile or account icon, typically in the bottom right or top left corner depending on your device. This opens your account menu.
Scroll down until you find "Account Settings" or "Settings." Tap it to open your account options. Look for "Close Account" or "Delete Account" — it is usually near the bottom of the settings list. Tap on it.
The app will show you the same confirmation screen as the website. If you have a balance, you will need to withdraw it before proceeding. You can do this through the app by going to your wallet or balance section and selecting "Withdraw." Choose your payment method and the amount, then submit. Once the withdrawal processes and your balance reaches zero, return to the account closure screen and confirm.
After you confirm closure on the app, you will see a final confirmation message. Check your email for a closure confirmation from DraftKings within a few minutes.
What happens to your money before you close
DraftKings will not close your account while you have money in it. Any balance — whether it is from deposits, winnings, or promotional credits — must be withdrawn first. Go to your wallet or balance section, select "Withdraw," and choose where you want the money sent.
Withdrawals go back to the original payment method you used to deposit — if you funded your account with a debit card, the money returns to that card. If you used a bank transfer, it goes back to that bank account. Withdrawals typically take one to three business days to appear, depending on your bank.
Promotional credits or bonus money that you have not yet used may be forfeited when you close your account. DraftKings will tell you before you proceed if this applies to your account. If you have unused bonus funds, you may want to use them on contests before closing, or contact DraftKings support to ask whether they can be withdrawn.
After your account is closed
Once DraftKings confirms your closure, you will no longer be able to log into that account. Your account data, contest history, and any remaining information will be retained by DraftKings for legal and tax purposes, but you will not be able to access it.
If you decide to use DraftKings again in the future, you will need to create a brand new account with different information. You cannot reopen or reactivate a closed account. The new account will be treated as a fresh account with no history from your previous one.
Some states have waiting periods before you can create a new account after closing one — this varies by state and by DraftKings' policies at the time. If you try to sign up again and are blocked, contact DraftKings support to ask about the waiting period in your state.
If you want to pause instead of permanently close
DraftKings also offers account suspension or self-exclusion, which is different from closing your account. Suspension temporarily locks your account for a period you choose — typically 24 hours to several months — without permanently deleting it. When the suspension period ends, you can log back in and use your account again.
Self-exclusion is a longer-term pause, usually lasting six months to five years, and is designed for people who want to step back from gambling. Like suspension, it does not permanently delete your account, and it can be reversed after the exclusion period ends. Both options keep your account and its history intact.
If you are not sure whether you want to permanently close or just take a break, consider suspension first. You can always close the account later if you decide you do not want to return.
Frequently Asked Questions
Can I reopen my DraftKings account after I close it?
No. Once you close your account, it is permanently deleted and cannot be reopened. If you want to use DraftKings again, you must create a completely new account. Some states have waiting periods before you can create a new account after closing one.
What happens to my account history after I close?
DraftKings keeps your account data for legal and tax record purposes, but you will not be able to access it. Your contest history, deposits, and other information are retained by the company but are not visible to you once the account is closed.
Do I lose promotional credits when I close my account?
Yes, unused promotional credits or bonus money are typically forfeited when you close your account. If you have bonus funds, you can use them on contests before closing, or contact DraftKings support to ask if they can be withdrawn in your situation.
How long does it take for my account to fully close?
The closure process usually takes a few minutes to complete, and you will receive a confirmation email shortly after. It may take up to 24 hours for the closure to fully process on DraftKings' systems, but your account will be inaccessible when ready after you confirm.
What is the difference between closing and suspending my account?
Closing permanently deletes your account and you cannot reopen it. Suspension temporarily locks your account for a set period (24 hours to several months) and you can log back in when the suspension ends. If you are unsure, suspension is reversible and lets you take a break without losing your account permanently.