Expedia does not have a self-service delete button—you must contact their support team to remove your account
If you want your Expedia account gone, you cannot do it from your account settings. Expedia requires you to contact their customer service team directly, either through their website chat, email, or phone. They will ask you to confirm your identity and the email address tied to the account, then process the deletion. The account and all associated data—bookings, payment methods, saved preferences, trip history—will be removed from their system.
The process takes a few days to complete after you make the request. During that time, your account will be deactivated so you cannot log in, but the deletion itself happens in the background. Once it is finished, you will receive a confirmation email.
Key Takeaways
- You must contact Expedia support directly through chat, email, or phone to delete your account; there is no delete option in your settings.
- Expedia will ask you to confirm your identity and the email address on the account before processing the deletion.
- Your account will be deactivated when ready after you request deletion, but the full removal takes a few days.
- All data tied to the account—bookings, payment methods, saved trips, and preferences—will be permanently removed.
- You will receive a confirmation email once the deletion is complete.
How to contact Expedia support to request account deletion
Start by going to Expedia.com and scrolling to the bottom of the page. Look for the "Help" link, which opens their support center. From there, you can choose to chat with an agent, send an email, or find a phone number for your region. Chat is usually the fastest option if you want an when ready response.
When you contact them, tell the agent you want to delete your account permanently. They will ask for the email address associated with your account and may ask security questions to confirm you own it. Have your account email ready before you start the conversation. If you have active bookings or reservations, the agent may ask what you want to do with them—you will need to cancel them separately if you have not already.
Keep the confirmation number or reference ID the agent gives you. This is your proof that you requested the deletion, and you can use it to follow up if you do not receive the confirmation email within a few days.
What happens to your bookings and reservations
Deleting your Expedia account does not automatically cancel your reservations. If you have upcoming trips booked through Expedia, those reservations stay active with the hotel, airline, or rental car company—they are not tied to your account. You will still be able to check in or use your confirmation number even after your Expedia account is deleted.
However, you will lose access to your trip itinerary through Expedia's website and app. If you need to make changes to a reservation after your account is deleted, you will have to contact the hotel or airline directly using your confirmation number. Before you request account deletion, read or screenshot your confirmation numbers and any important trip details.
What data gets removed when your account is deleted
Expedia will remove your profile information, saved payment methods, address book, trip history, and any saved preferences like seat selections or hotel room types. Your email address will also be removed from their mailing list. If you had a loyalty account or rewards points, those will be forfeited—you cannot transfer them or use them after deletion.
If you have a refund pending from a cancelled booking, make sure it has been processed before you delete your account. Once your account is gone, you will not be able to track refund status through Expedia. Contact their support team about the status of any pending refunds before you request deletion.
Deactivating instead of deleting if you want to return later
If you are not sure whether you want to delete your account permanently, you can ask Expedia to deactivate it instead. A deactivated account is hidden from view and you cannot log in, but it is not permanently removed from their system. You can reactivate it later by contacting support again.
Deactivation is useful if you travel rarely and want to step back from Expedia for a while without losing your account history and saved information. The process is the same—contact support and ask for deactivation rather than deletion. They will deactivate it when ready, and you can request reactivation whenever you are ready to book again.
How long the deletion process takes
After you request deletion, your account will be locked and you will not be able to log in right away. The full deletion from Expedia's servers takes between three and seven business days. You will receive a confirmation email once it is complete. During the waiting period, do not try to create a new account with the same email address—wait until you receive the deletion confirmation.
If you do not receive a confirmation email within a week, contact Expedia support again with the reference number from your original request. Occasionally deletions are delayed if there are pending transactions or refunds tied to the account.
Creating a new Expedia account after deletion
Once your deletion is confirmed, you can create a new Expedia account using the same email address. There is no waiting period—you can sign up when ready after receiving the confirmation email. Your new account will be completely separate from the old one, with no history or saved information carried over.
If you want to use a different email address for your new account, you can do that right away without waiting for the deletion to finish. Expedia allows multiple accounts as long as they use different email addresses.
Frequently Asked Questions
Can I delete my Expedia account if I have an active booking?
Yes, but your reservation will remain active with the hotel or airline. You will lose access to view it through Expedia after deletion, so save your confirmation number first. If you need to cancel the booking, do that before you request account deletion, or contact the provider directly afterward using your confirmation number.
Will deleting my account cancel my hotel reservation?
No. Your reservation is with the hotel or airline, not with Expedia. Deleting your Expedia account does not affect the booking itself. You can still check in using your confirmation number, but you will not be able to view or modify the reservation through Expedia's website or app.
What if I have Expedia rewards points or loyalty credits?
Rewards points and loyalty credits are forfeited when you delete your account and cannot be transferred or refunded. If you have points you want to use, redeem them before you request deletion. Once the account is deleted, they are gone.
How do I know if my account was actually deleted?
Expedia will send you a confirmation email once the deletion is complete. If you do not receive one within seven business days, contact their support team with your original request reference number. You can also try logging in—if the account is deleted, you will not be able to access it.
Can I reactivate my account after it is deleted?
No. Once an account is permanently deleted, it cannot be reactivated. If you think you might return to Expedia later, ask for deactivation instead of deletion. If you change your mind after deletion, you will need to create a new account with the same or a different email address.