What happens when you delete a Fetch account

Deleting your Fetch account removes your login access and stops the app from tracking your purchases. Your account data — including your points balance, transaction history, and saved payment methods — is removed from Fetch's active systems. You will no longer receive notifications about new offers or points earnings.

Before you delete, understand that points you have earned typically cannot be recovered once the account is gone. Some users pause their account instead of deleting it, which keeps their points and history intact while stopping notifications. Fetch does not charge a fee to delete an account, and the process itself takes only a few minutes.

Key Takeaways

  • Deleting your Fetch account removes your login and stops points from being earned, but you lose access to any unspent points balance.
  • You can pause notifications and stop using the app without deleting the account, which preserves your points for later use.
  • The deletion process happens through the app's settings menu and does not require contacting Fetch support unless you encounter an error.
  • Once deleted, your account cannot be recovered, so read your transaction history first if you need records for taxes or budgeting.

Steps to delete your account through the app

Open the Fetch app and log in with your email and password. Tap the menu icon (three horizontal lines) in the bottom right corner, then select "Settings." Scroll down to find "Account" or "Account Settings" and tap it.

Look for an option labeled "Delete Account," "Close Account," or "Deactivate Account" — the exact wording varies by app version. Tap that option. Fetch will ask you to confirm your choice and may ask why you are leaving. You can skip the survey or answer it; either way, the deletion will proceed. Confirm one more time when prompted. Your account will be deleted when ready, and you will be logged out of the app.

What to do before you delete

Check your points balance and redeem any points you want to keep. Fetch points do not transfer to another account and cannot be recovered after deletion, so spend or redeem them first if they have value to you. You can redeem points for gift cards or cash-back offers directly through the app before you delete.

If you need your transaction history for tax records or personal budgeting, take screenshots of your receipt list or transaction details. Fetch does not send a read of your history by email, so capturing what you need before deletion is your only way to preserve that record.

If you want to keep your points but stop using the app

Instead of deleting, you can straightforward stop opening the app and turn off notifications. Go to Settings, find "Notifications," and toggle them off. Your account will remain active, your points will stay in your balance, and you can return to the app anytime without losing anything.

This approach is useful if you think you might use Fetch again in the future or want to hold onto points you have earned. There is no penalty for an inactive account, and Fetch does not charge monthly fees for keeping an account open.

Deleting on web versus mobile app

Fetch is primarily a mobile app, but you can log into your account on the Fetch website. If you want to delete through the website instead of the app, log in at fetch.com, go to your account settings, and look for the delete or close account option. The process is the same as the app version.

Some users find the website version easier to navigate for account changes. If you cannot find the delete option in either the app or website, or if you receive an error message, you can contact Fetch support through the app's help menu or through their website contact form.

What happens to your data after deletion

Fetch removes your account from their active systems, which means you can no longer log in and your points are gone. However, Fetch may retain some data for legal or tax reasons for a limited time, as is standard practice for most apps and financial services. This retained data is not accessible to you or visible in the app.

If you have concerns about how long Fetch keeps your information after deletion, you can request more details through their privacy policy or by contacting their support team. Your email address may be reused to create a new account in the future if you change your mind.

Frequently Asked Questions

Can I recover my account after I delete it?

No, deletion is permanent. Once you confirm the deletion, your account cannot be recovered. Your points, transaction history, and login credentials are removed. If you think you might return to Fetch later, pause notifications instead of deleting.

What happens to my unspent points when I delete?

Your points are lost and cannot be transferred or recovered. Redeem any points you want to keep before you delete your account. Points typically convert to gift cards or cash-back offers, which you can use or save.

Do I need to contact Fetch support to delete my account?

No, you can delete through the app or website settings without contacting support. Contact support only if you encounter a technical error or cannot find the delete option in your version of the app.

Will deleting my Fetch account affect my other apps or accounts?

No, Fetch is a standalone app. Deleting it does not affect your bank account, email, or other apps. If you signed up for Fetch using your Google or Apple account, deleting Fetch does not delete those accounts.

Can I delete my account if I have a pending redemption?

You should wait until any pending redemptions are complete before deleting. If you delete while a redemption is processing, you may lose access to that reward. Check your redemption status in the app before you proceed with deletion.