Deleting a Monkey account removes your profile, messages, and matches from the platform
Monkey is a social app that connects users through video and text chat. If you want to stop using it, you have two paths: deactivate (pause your account temporarily) or delete (remove it permanently). Deletion is final—your profile, chat history, and all connections disappear and cannot be recovered. Deactivation hides your account but keeps your data on Monkey's servers in case you return.
Most people choose deletion when they no longer want the app or have privacy concerns. The process takes a few minutes from your phone or computer, but Monkey may take up to 30 days to fully remove your data from their backup systems after you request it.
Key Takeaways
- Deletion is permanent and removes your profile, messages, and match history—you cannot undo it or recover your account.
- You can delete your account through the app settings or by emailing Monkey's support team if you no longer have app access.
- Monkey may retain your data in backup systems for up to 30 days after deletion, though your profile becomes invisible when ready.
- If you only want to pause your account temporarily, deactivation hides your profile without erasing your data.
Delete your account through the Monkey app
Open Monkey and go to your profile settings. Look for the menu icon (usually three horizontal lines or dots) in the top corner or bottom navigation. Tap Settings, then scroll down to find Account or Privacy options. You should see a Delete Account button—tap it.
Monkey will ask you to confirm the deletion and may ask why you are leaving. You can skip the survey or answer it; either way, the deletion proceeds. After you confirm, your account is removed from the platform when ready. Your profile no longer appears in searches, your messages are deleted from other users' inboxes, and you cannot log back in.
Delete your account by contacting Monkey support
If you have already uninstalled the app or cannot access your account, you can request deletion by email. Go to Monkey's support page or look for a "Contact Us" link on their website. Send an email to their support team stating that you want to delete your account permanently. Include the email address or username associated with your account so they can find it.
Monkey's support team typically responds within a few business days and will process the deletion request. Keep a copy of your email for your records. This route takes longer than in-app deletion but works if you no longer have access to the app itself.
What happens to your data after deletion
Your profile becomes invisible to other users when ready after deletion. However, Monkey may keep copies of your data—including messages, photos, and account information—in backup systems for up to 30 days. This is standard practice for most apps and allows them to recover data if a deletion is requested by mistake or if there is a legal hold on the account.
After 30 days, Monkey should have removed your information from their active systems. If you have concerns about how long they retain data or want confirmation that deletion is complete, you can follow up with their support team after the 30-day window.
The difference between deletion and deactivation
Deactivation hides your profile from other users but keeps your account and data intact on Monkey's servers. You can reactivate a deactivated account by logging back in—your profile, messages, and matches return exactly as they were. Deactivation is useful if you want a break from the app but might return later.
Deletion is permanent. Once confirmed, you cannot undo it or recover your account. If you change your mind, you would have to create a new account from scratch. Choose deactivation if you are unsure whether you will use Monkey again; choose deletion if you are certain you want to leave the platform.
Reasons your deletion request might be delayed
Monkey may delay or hold a deletion request if your account is under review for violating their terms of service, if there is a legal investigation involving your account, or if you have an active dispute with another user. In these cases, support will notify you of the hold and explain why deletion is paused.
If your deletion is delayed, you can ask support for a timeline or more information about the hold. Once the issue is resolved, the deletion will proceed. If you believe the hold is unfair, you can appeal through Monkey's support process, though the outcome depends on their investigation findings.
Frequently Asked Questions
Can I recover my account after deleting it?
No. Deletion is permanent and cannot be undone. Your profile, messages, and matches are removed. If you want to use Monkey again, you must create a new account from scratch with a different email address.
How long does it take for Monkey to fully delete my data?
Your profile disappears when ready, but Monkey may keep backup copies of your data for up to 30 days. After 30 days, your information should be removed from their active systems. Contact support if you need confirmation that deletion is complete.
Will deleting my account remove my messages from other users' chats?
Your profile and sent messages will no longer be visible to you, but other users may still see your old messages in their chat history. Monkey does not retroactively delete messages from recipients' accounts when you delete yours.
What if I forgot the email address linked to my Monkey account?
Contact Monkey's support team with any information you remember about your account—your username, phone number, or the approximate date you created it. They can help identify your account and process a deletion request without needing to log in.
Is there a way to delete my account on the web instead of the app?
Monkey is primarily a mobile app, and most account settings are only available in the app. If you cannot access the app, email Monkey's support team to request deletion. They can process it on their end without requiring you to use the app.