Voot account deletion is permanent and removes all your data from their servers
When you delete your Voot account, the streaming service removes your profile, viewing history, watchlist, and saved preferences. This action cannot be undone — you cannot recover the account or its data afterward. If you want to stop using Voot but keep the option to return later, deactivation (a temporary pause) is different from deletion (permanent removal).
Voot does not offer a self-service delete button in the app or website settings. You must contact their support team directly to request account deletion. The process takes a few days to complete after you submit the request.
Key Takeaways
- Voot account deletion is permanent and cannot be reversed once completed.
- You must contact Voot support through their help center or email to request deletion — there is no delete option in your account settings.
- The deletion process takes several days after you submit your request.
- If you want to pause your account temporarily instead of deleting it permanently, deactivation is a separate option you can discuss with support.
- You will need your registered email address and account details when you contact support to verify your identity.
How to request account deletion through Voot support
Go to the Voot Help Center at help.voot.com. Look for the contact or support option, usually found at the bottom of the page or in a menu labeled "Contact Us." Select the option to contact support by email or through their support form.
In your message, clearly state that you want to permanently delete your Voot account. Include the email address registered to your account and any other identifying information they request. Be direct: "I request permanent deletion of my Voot account" is clearer than asking about account closure or removal.
Voot support will respond to confirm your request and may ask follow-up questions to verify you own the account. They might ask why you are leaving or offer alternatives like pausing your subscription. If you are certain about deletion, confirm that you understand it is permanent and cannot be reversed.
What happens to your data when you delete
Your profile, watch history, saved shows, and any preferences you set are deleted from Voot's active systems. If you had a paid subscription, deletion does not refund unused time — the account straightforward stops working. Any content you uploaded or shared through the platform is also removed.
Voot may retain some data for legal or billing purposes (such as transaction records for tax compliance), but your personal profile and viewing data are removed. The exact retention timeline depends on their data retention policy, which you can ask support about if you need specifics.
The difference between deactivation and deletion
Deactivation temporarily hides your account. Your profile goes offline, but the account and its data remain in Voot's system. You can reactivate it later by logging back in. Deactivation is useful if you want a break but might return.
Deletion is permanent. Once completed, the account no longer exists and cannot be recovered. Choose deletion only if you are certain you will not use Voot again. If you are unsure, ask support about deactivation first — it gives you time to decide without losing your account permanently.
What to do before you delete
read or save any content you created or want to keep. Voot does not provide an automatic export of your watch history or preferences, so if you want a record of what you watched, take screenshots or notes before deletion.
If you have an active subscription or free trial, check the terms. Deletion does not pause a subscription or refund remaining time, so you may want to cancel your subscription separately before requesting deletion. Contact support to confirm whether you should cancel first or if deletion handles it automatically.
Log out of any devices where you are signed into Voot. After deletion is complete, you will not be able to log in, but signing out beforehand ensures a clean break across all your devices.
Timeline and what to expect after you request deletion
After you submit your deletion request, Voot support will send a confirmation email. This usually arrives within 24 to 48 hours. They will ask you to confirm the request or provide additional information to verify your identity.
Once you confirm, the actual deletion takes a few more days — typically 3 to 7 business days. During this time, your account is still technically active but flagged for deletion. You will not be able to log in or use the service, but the process is not yet complete.
After deletion is finished, you will receive a final confirmation email. At that point, the account no longer exists and cannot be recovered. If you try to log in with that email address, the system will not recognize it.
If you cannot reach Voot support
If the help center contact form is not working or you do not receive a response within a week, try reaching out through Voot's social media accounts (Twitter, Facebook, or Instagram). Support teams often monitor these channels and can direct you to the right department.
Keep records of every message you send and every response you receive. If Voot does not process your deletion request within two weeks of your initial contact, follow up with a second message referencing your first request and the date you submitted it.
Frequently Asked Questions
Can I delete my Voot account from the mobile app?
No. The Voot app does not have a delete account option in settings. You must contact support through the website or email to request deletion. The process is the same whether you use the app or the website.
Will deleting my account cancel my subscription?
Deletion does not automatically refund or cancel a paid subscription. Contact support to ask whether you should cancel your subscription separately before requesting deletion, or whether deletion handles it. Do not assume deletion stops billing.
What if I change my mind after requesting deletion?
If you contact support before the deletion is complete (usually within the first few days), you may be able to cancel the request. Once deletion is finished and you receive the final confirmation email, the account cannot be recovered. Act quickly if you change your mind.
Can I use the same email address to create a new Voot account after deletion?
Usually yes, but wait a few days after deletion is complete before trying. Voot's system may need time to fully remove the old account from their database. If you try when ready and encounter an error, wait a week and try again.
Do I need a reason to delete my account?
No. You do not need to explain why you want to delete your account. If support asks, you can straightforward say you no longer use the service. You are not required to provide a reason.