You cannot open a bank account in your parent's name without them present, but you have other options depending on what you're trying to accomplish
Banks require the person whose name goes on the account to be there in person to sign documents and verify their identity. This is a legal requirement, not a bank policy. If your parent is unable to visit a branch — because of illness, mobility issues, or distance — you have three realistic paths: help them open an account through video, become an authorized user on their existing account, or open a joint account where both names appear.
Which option works depends on what you actually need to do. If you want to manage their money temporarily while they recover from surgery, that is different from taking over permanently because they have dementia. If they straightforward have not opened an account yet and need help getting started, that is different still. Understanding the difference matters because the legal and practical consequences are not the same.
Key Takeaways
- Your parent must be present — either in person or on a video call — to open an account in their own name; banks cannot open accounts for absent people.
- If your parent cannot travel to a branch, many banks now offer video account opening where they sign electronically from home.
- You can become an authorized user on their existing account, which lets you withdraw money and pay bills but keeps the account in their name.
- A joint account puts both your names on the account and gives you equal legal rights, which can create tax and legal complications if your parent later needs Medicaid or has creditors.
- If your parent has lost decision-making capacity, you will need a power of attorney document or a court order (guardianship) before any bank will let you act on their behalf.
Video account opening when your parent cannot visit a branch
Many banks now let customers open accounts through a video call instead of in person. Your parent would schedule a time, sit down with a computer or phone, and speak to a bank representative on camera. The representative verifies their identity (usually by asking for a driver's license or passport and asking security questions), and your parent signs the paperwork electronically. The whole process usually takes 15 to 30 minutes.
Not every bank offers this yet, and the banks that do have different rules about which account types can be opened this way. Call ahead or check the bank's website to confirm they offer video opening and that it covers the type of account your parent needs. If your parent has trouble using technology or hearing on a phone call, ask whether the bank can accommodate that — some branches will do a video call with an in-person representative present to help.
Becoming an authorized user on their existing account
If your parent already has a bank account, the simplest option is often to ask the bank to add you as an authorized user. This means your name goes on the account alongside theirs, and you can withdraw money, deposit checks, pay bills, and handle day-to-day transactions. The account stays in their name, and they remain the primary account holder.
Your parent will need to go to the bank in person or call them to request this. Some banks let you do it online if you are already a customer of that bank. You will likely need to provide identification and sign a form. There is usually no fee. The advantage is simplicity: you can help without taking over, and the account structure is clear to creditors, tax authorities, and (if needed later) Medicaid caseworkers.
The main limit is that you cannot close the account or change its terms without your parent's permission. If your parent becomes unable to make decisions and you need to do those things, being an authorized user is not enough — you will need a power of attorney or guardianship.
Opening a joint account with both names on it
A joint account is one where both you and your parent are listed as owners. Either of you can withdraw all the money, deposit checks, or close the account without the other's permission. Joint accounts are straightforward to set up — your parent just needs to be present (in person or by video) when the account opens, and you both sign the paperwork.
The problem is that a joint account can create serious complications later. If your parent applies for Medicaid, the state may count half the money in the joint account as yours, which can delay or deny their benefits. If your parent has debts and a creditor sues them, they may be able to freeze the joint account and take the money, even the portion you contributed. If your parent dies, the money in the joint account goes to you automatically, which can create conflict with their will or other heirs, and may trigger tax consequences.
Joint accounts make sense if you and your parent are genuinely sharing finances — for example, if you live together and split household expenses. They make less sense if the account is just a way for you to help manage their money temporarily. In that case, being an authorized user is usually safer.
Using a power of attorney when your parent cannot make decisions
If your parent has lost the ability to make financial decisions — because of dementia, stroke, or another condition — you cannot straightforward take over their accounts. The bank will not let you act on their behalf without legal proof that you have the right to do so.
The clearest proof is a power of attorney document. This is a legal paper that your parent signs (while they still have decision-making capacity) that says you can act on their financial matters. Your parent does not need a lawyer to create one — many states have straightforward forms available free online, or your parent can work with a lawyer to create a more detailed version. Your parent brings the signed power of attorney to the bank, and the bank keeps a copy on file.
If your parent has already lost decision-making capacity and never signed a power of attorney, you will need to go to court to become their guardian or conservator (the exact term varies by state). This is more expensive and time-consuming — it can take weeks or months — but it gives you the legal authority to manage their finances. You will need to file paperwork with the court, and in some cases attend a hearing.
What documents and information you will need
Regardless of which path you choose, have these items ready before you go to the bank or schedule a video call:
- Your parent's government-issued photo ID (driver's license, passport, or state ID card)
- Your parent's Social Security number
- Proof of your parent's current address (a recent utility bill, lease, or mortgage statement)
- Your own government-issued photo ID and Social Security number (if you are becoming an authorized user or opening a joint account)
- A power of attorney document, if your parent has one and cannot be present
If your parent is opening the account by video, they should have their ID and proof of address in front of them during the call. If you are going in person to add yourself as an authorized user, bring your ID as well.
When your parent lives far away or is homebound
Distance or mobility issues do not have to stop your parent from opening an account. Video opening solves most of these problems. If your parent's bank does not offer video opening, you have two other options: help them find a bank that does (many online banks and credit unions now offer it), or look for a bank branch near them and arrange for someone local to help them get there.
If your parent is homebound and cannot use video technology, some banks will send a representative to their home to open an account in person, though this is less common and may take longer to arrange. Call the bank's customer service line and explain the situation — they may have options you would not find on their website.
Frequently Asked Questions
Can I open a bank account and just put my parent's name on it?
No. The person whose name is on the account must be present to sign the paperwork and verify their identity. Banks do this to prevent fraud and to comply with federal law. If your parent cannot be present, they need to open the account themselves through video, or you need a power of attorney that authorizes you to open accounts on their behalf.
What if my parent has dementia and cannot remember their Social Security number?
The bank can look it up if your parent has an existing account or tax records on file. If your parent is opening a new account, bring any document that shows their Social Security number — a tax return, W-2, or Social Security statement. If you cannot find it, call the Social Security Administration at 1-800-772-1213 and ask them to mail a replacement Social Security card.
If I am an authorized user, can I be held responsible for overdrafts or debt on the account?
No. As an authorized user, you can use the account, but you are not legally responsible for debts or overdraft fees. Your parent is. However, if the account goes negative, the bank may freeze it or close it, which affects both of you.
Can I add myself to my parent's account without them knowing?
No. The bank requires your parent's permission and usually their signature or verbal confirmation. Doing it without their knowledge would be fraud. If your parent is unable to communicate but you have a power of attorney, bring that document to the bank instead.
What happens to a joint account if my parent dies?
The money in the joint account passes to you automatically, outside of your parent's will. This can create problems if your parent intended the money to go to other heirs, or if the estate has debts that need to be paid. Talk to a lawyer or your parent's executor before opening a joint account.