You delete a payment source through your AAPC account settings, not through a separate portal

Log into your AAPC account, go to your profile or account settings (usually found in the top right corner or under a menu labeled "My Account"), then look for a section called "Payment Methods," "Billing," or "Saved Cards." Find the card or bank account you want to remove, and select the delete or remove option next to it. The payment source disappears from your account when ready, though any pending charges using that method will still process.

The exact location and naming of these sections varies slightly depending on whether you are on the AAPC website or mobile app, and whether your account is set up for individual membership or organizational billing. The steps below cover the most common paths.

Key Takeaways

  • Payment methods are removed from your account settings, not from a separate billing page or customer service form.
  • Removing a payment source does not cancel your membership or any active subscriptions — it only deletes the stored card or bank account information.
  • If a charge is already scheduled or pending, removing the payment method will not stop it from processing.
  • You can add a new payment method at any time after removing an old one, either when ready or when your next renewal or purchase is due.

Finding your payment methods in account settings

Start by logging into your AAPC account on the website. Once you are logged in, look for your profile icon or a menu option in the top right corner of the page — this is usually labeled with your name, initials, or a generic account icon. Click it to open a dropdown menu.

From that menu, select an option like "Account Settings," "My Account," "Profile," or "Billing." The exact wording depends on your account type and when it was created. Once you are in account settings, scan the left sidebar or the main content area for a section labeled "Payment Methods," "Billing Information," "Saved Cards," or "Payment Sources." Click on that section to see all the cards and bank accounts linked to your account.

Removing the payment source

In the payment methods section, you will see a list of all active payment sources. Each entry typically shows the last four digits of the card or account number, the card type (Visa, Mastercard, American Express, bank account), and the expiration date if it is a card. Next to each payment source, there should be a button or link labeled "Delete," "Remove," or sometimes a trash icon.

Click the delete or remove button next to the payment method you want to take off your account. AAPC will usually ask you to confirm the deletion — this is a safety step to prevent accidental removal. Confirm the deletion, and the payment source is removed from your account. You should see a confirmation message, and the payment method will no longer appear in your list.

What happens to subscriptions and pending charges

Removing a payment source does not automatically cancel your AAPC membership, any active subscriptions, or any courses you are enrolled in. Your access to those services continues unchanged. However, if you have a renewal or a charge coming up and you have no other payment method on file, AAPC will not be able to process that charge, and your membership or subscription may be suspended or cancelled depending on AAPC's policy.

If a charge is already scheduled or pending at the time you remove the payment method, that charge will still attempt to process using the payment source before it is deleted. Removing the method does not retroactively cancel charges that are queued. If you need to stop a charge that is already in progress, contact AAPC support directly rather than relying on payment method removal.

Adding a replacement payment method

After you remove a payment source, you can add a new one at any time through the same payment methods section. Click an "Add Payment Method" or "Add Card" button, enter the new card or bank account details, and save it. If you remove your only payment method and do not add a replacement before your next renewal date, your membership will lapse and you will need to reactivate it manually.

You can have multiple payment methods on file at once. AAPC will use the one marked as your default for automatic charges, but you can change which one is default in the same settings area. This is useful if you want to keep an old card active while you test a new one, or if you prefer different cards for different types of charges.

Troubleshooting if the delete button does not appear

If you can see your payment methods but there is no delete or remove option visible, the payment source may be locked because a charge is actively processing, or because it is the only payment method on your account and AAPC requires at least one on file. Try refreshing the page or logging out and back in to see if the button appears.

If the delete button still does not show up, or if you see an error message when you try to remove a payment source, contact AAPC support through their website. Provide them with the last four digits of the card or account you want to remove, and they can delete it from your account directly. Support can also tell you if there is a technical reason the removal is blocked, such as a pending charge or a system issue.

Frequently Asked Questions

Does removing a payment method cancel my AAPC membership?

No. Removing a payment source only deletes the stored card or bank account information. Your membership, subscriptions, and course access remain active. If you have no payment method on file when a renewal charge is due, the charge will fail and your membership may be suspended, but the removal itself does not cancel anything.

Can I remove a payment method if a charge is pending?

You can remove it from your account settings, but a charge that is already queued or processing will still go through using that payment method before it is deleted. If you need to stop a charge that is in progress, contact AAPC support instead of removing the payment method.

What if I remove my only payment method?

Your account will have no payment source on file. When your next renewal or charge is due, AAPC will not be able to process it, and your membership or subscription may be suspended. Add a new payment method before your renewal date to avoid this, or contact AAPC support to update your billing information.

Will AAPC charge me again after I remove a payment method?

AAPC will attempt to charge you on your renewal date using whatever payment method is marked as default on your account. If you remove all payment methods, the charge will fail. If you add a new one, AAPC will use that one for future charges.