You can change your second payment date through your Flex account settings or by contacting customer service

Flex splits your paycheck into two payments on dates you choose. The second payment date is the day your remaining balance arrives after your first payment goes through. If that date no longer works for your schedule, you can change it without waiting for your next pay cycle — the change takes effect on your very next paycheck.

The process differs slightly depending on whether you use the Flex mobile app or the website, but both routes take just a few minutes. You will need access to your Flex account and the ability to confirm your identity.

Key Takeaways

  • You can change your second payment date anytime through the Flex app or website without contacting support.
  • The new date takes effect on your next paycheck, not on a future pay period.
  • Your second payment date must fall after your first payment date and before your regular payday.
  • If you cannot access your account or the change does not go through, Flex customer service can make the change for you by phone.

Changing your payment date through the Flex app

Open the Flex app and log in with your username and password. Tap the menu icon (three horizontal lines) in the bottom right corner, then select "Settings" from the options that appear.

Look for a section labeled "Payment Settings" or "Payment Dates." Tap on the option for your second payment date. You will see a calendar or date picker where you can select a new date. Choose the date that works best for you, keeping in mind that it must be after your first payment date but before your regular payday.

Confirm your selection. The app will show you a summary of your new payment schedule. Review it to make sure both dates are correct, then tap "Save" or "Confirm." You should see a confirmation message stating that your payment dates have been updated.

Changing your payment date on the Flex website

Go to the Flex website and log in to your account. Once you are logged in, look for "Account Settings" or "Settings" in the main menu, usually found in the top right corner or in a dropdown menu.

Select "Payment Settings" or "Payment Preferences." You will see your current first and second payment dates displayed. Click on the second payment date field to open the date picker. Select your new date from the calendar that appears.

After you have chosen your new date, click "Save Changes" or "Update." The website will confirm that your payment dates have been updated. The change will take effect on your next paycheck.

What dates you can choose for your second payment

Your second payment date must fall between your first payment date and your regular payday. For example, if your first payment is on the 1st and your regular payday is the 15th, your second payment can be scheduled for any date from the 2nd through the 14th.

Flex does not allow you to schedule your second payment after your regular payday, because the second payment is meant to be an advance on money you will earn. If you try to select a date that falls outside the allowed window, the app or website will show an error message and ask you to choose a different date.

Some users choose a second payment date close to their first one if they need cash quickly. Others space the payments further apart to spread out their spending. The choice is yours, as long as the date falls within the allowed range.

When the change takes effect

Your new second payment date goes into effect on your very next paycheck, not on a future pay period. If you change your payment date on a Tuesday and you are paid on Friday, your next payment will follow your new schedule.

This means you should change your payment date only when you are ready for it to take effect when ready. If you change it and then change your mind, you can switch it back the same way — the new date will take effect on your next paycheck as well.

If you cannot change your payment date yourself

If the change option is not showing up in your app or website, or if you receive an error message when you try to save, contact Flex customer service by phone. You can find the phone number in your account settings or on the Flex website.

When you call, have your account information ready and let the representative know what date you want to change your second payment to. They can make the change on your behalf and confirm that it will take effect on your next paycheck. This usually takes less than five minutes.

Some users find it faster to call if they have questions about which dates are available to them or if they want to confirm their new schedule before it takes effect.

Frequently Asked Questions

Can I change my second payment date if I have an outstanding balance?

Yes. Your outstanding balance does not prevent you from changing your payment date. The new date will explore to your next paycheck, and any balance you owe will be deducted from your first payment as usual.

What happens if I change my payment date right before payday?

If you change your payment date after your paycheck has already been processed, the change will take effect on your following paycheck, not the one that is already in motion. Flex processes payments on a schedule, so timing matters.

Can I set my second payment date to the same day as my first payment?

No. Your second payment must be scheduled for a different date than your first payment. Flex requires at least one day between the two payments.

Do I lose money or pay a fee if I change my payment date?

No. Changing your payment date does not cost anything and does not affect the amount of money you receive. You still get the same total paycheck split into two payments on your new dates.