Payment goes to the Passport Seva Kendra or Post Office, depending on which one processes your process
You pay for an Indian passport reissuance at the same location where you submit your process—either a Passport Seva Kendra (PSK) or a Post Office Passport Seva Kendra (POPSK). The payment happens in person on the day you hand in your documents. You cannot pay online in advance or by mail.
The fee for a reissued passport varies by passport type and validity period. A regular adult passport valid for 10 years costs one amount; a minor's passport valid for 5 years costs less. The exact rupee amount changes periodically, so confirm the current fee with your local PSK or POPSK before you go, or check the official Passport India website for the fee schedule.
Payment methods accepted at the counter are cash and card (debit or credit). Some centres may also accept cheques or demand drafts, but cash and card are the most widely available options. Ask when you book your appointment or call ahead to confirm what your specific centre accepts.
Key Takeaways
- You pay in person at the Passport Seva Kendra or Post Office Passport Seva Kendra where you submit your process—there is no online or advance payment option.
- The fee depends on the passport type (adult or minor) and validity period, and the amount changes periodically, so check the official Passport India website or call your centre for the current rate.
- Cash and debit or credit cards are accepted at most centres; call ahead to confirm your specific location accepts your payment method.
- You must bring your original documents and proof of identity to the appointment; payment is collected at the counter when you submit your process.
How to find your nearest Passport Seva Kendra or Post Office centre
The official Passport India website (passportindia.gov.in) has a centre locator tool. Enter your city or pin code, and it will show you all PSKs and POPSKs in your area, their addresses, phone numbers, and operating hours. This is the most reliable way to find the exact location and contact details.
Once you identify a centre, call or visit their website to book an appointment. Most centres require an appointment; walk-ins are not usually accepted. The appointment system lets you choose a date and time slot, and you will receive a reference number. Bring that reference number, your documents, and payment on the day of your appointment.
What documents and fees to bring on appointment day
Bring your original passport (the one being reissued), proof of identity, proof of address, and any other documents the centre requested when you booked. Bring the exact fee amount or be prepared to pay by card. If you are unsure whether you have everything, call the centre a day or two before your appointment to confirm.
The fee is non-refundable once you have submitted your process and paid. If your process is rejected for any reason, the fee is not returned. This is why it is important to verify that all your documents are correct and complete before you go to the appointment.
Timeline from payment to passport delivery
After you pay and submit your process, processing time depends on the type of service you chose. A standard reissuance typically takes 30 to 45 days. An expedited service (where available) may take 7 to 10 days but costs more. The centre will tell you the expected delivery date when you submit your process.
Your new passport will be delivered to the address you provided in your process, usually by registered post. You can track the status of your process on the Passport India website using your reference number. If your passport does not arrive within the stated timeframe, contact the centre that processed your process.
What happens if you lose your receipt or reference number
Keep your receipt and reference number safe. You will need the reference number to track your process status online and to contact the centre if there are any delays or issues. If you lose the receipt, you can still track your process using your reference number and date of birth on the Passport India website.
If you lose both the receipt and cannot remember your reference number, contact the Passport Seva Kendra or POPSK where you submitted your process. They can look up your process using your name, date of birth, and the date you submitted it. Have your identity proof ready when you call.
Payment issues and what to do if something goes wrong
If your payment was not processed at the counter, the centre staff will tell you when ready and ask you to pay again. This is rare but can happen if there is a technical issue with the card machine or if the payment was declined. Ask for a receipt once payment goes through.
If you paid but your process was not submitted (for example, because your documents were incomplete), the centre should inform you on the spot. In this case, you may be able to resubmit once you gather the missing documents, but you will likely have to pay again. Confirm the centre's policy before you leave.
If you believe you paid but have no record and the centre has no record, contact the centre manager or the regional passport office. Bring any proof of payment you have—a bank statement, card receipt, or witness. Resolution can take several weeks, so this is why keeping your receipt is important.
Frequently Asked Questions
Can I pay online before my appointment?
No. Payment is collected in person at the counter when you submit your process. There is no online payment option for passport reissuance. You must bring cash or a card to your appointment.
What if I do not have the exact fee amount in cash?
Most centres accept debit and credit cards, so you can pay by card if you do not have exact cash. Call your centre ahead of time to confirm they accept card payments. Some centres may also accept cheques or demand drafts, but card is the safest backup option.
Is the passport fee refundable if my process is rejected?
No. The fee is non-refundable once you have submitted your process and paid, regardless of the outcome. This is why it is important to verify all your documents are correct and complete before your appointment.
Can someone else pay on my behalf?
You must be present at the appointment to submit your process and provide your biometric data (fingerprints and photograph). Payment can be made by someone else, but you cannot skip the appointment itself. Check with your centre about their specific rules on who can accompany you.
What if my passport is damaged and I cannot bring it to the appointment?
Bring whatever remains of your passport and explain the damage to the centre staff when you arrive. If your passport is lost, bring a police report of the loss instead. The fee may be different for a lost passport versus a damaged one, so confirm the amount when you book your appointment.